Office Management A Team

Grace Madrid

*************@*****.*** 929-***-**** The Bronx, NY 10471

Summary

Resourceful and energetic Licensed Professional Teacher with 5+ years of experience in teaching, retail, and office management and a Bachelor’s Degree in Secondary Education Major in Biological Sciences. Highly-motivated and detail-oriented educator, recognized for delivering age-appropriate, quality education and promoting creativity to increase performance. Tech-savvy, proficient in Microsoft, with excellent oral and written communication skills.

Skills

Patient and compassionate

Strong Interpersonal and organizational skills

Adaptive ability to work with children with learning, emotional and behavioral difficulties.

Proficient in Microsoft Office Suite and Google Docs

Teamwork and Collaboration

Classroom Management

Experience

Paraprofessional, The Lorge School, Manhattan New York, 09/2022 – Present

Understand and ensure the goals and objectives outlined in the assigned student’s Individualized Education Plan and Behavior Intervention Plan are being met.

Demonstrate an understanding of the diagnosis of the assigned student and associated challenges.

Writing anecdotal information, as required, and presenting it to the classroom teacher.

Collaborating with teaching, clinical, and behavioral staff in a team effort.

Maintain student supervision at all times, including clinical sessions, classroom transition, transportation periods, and field trips.

Reinforcing positive behavior through the use of positive behavior support.

Store Supervisor, Macao Imperial Tea, Cebu City, Philippines 02/2020 -12/2021

Supervised and trained 8 cashiers and new team members to increase customer satisfaction.

Tracked inventory, conducted cycle counts, audits and resolve issues to maintain accurate records.

Answered questions about store policies and addressed customer concerns.

Implemented daily operating procedures to keep the store clean, adequately stocked, and well-organized.

Office Staff Assistant, B & M Hardware, Talisay City, Philippines 10/2017 – 01/2020

Collected payments, issued receipts and updated accounts to reflect new balances.

Created detailed expense reports for capital expenditures.

Interacted with customers by phone, e-mail or in person to provide information.

Completed clerical tasks such as basic bookkeeping, payroll, filing, copying and distributing mail.

ESL Instructor, Center for Premiere International Language Studies, Cebu City, Philippines 12/2016 – 08/2017

Provided one-on-one instruction for non-English speaking students.

Customized small group and individual classroom activities based on differentiated learning needs.

Improved Student’s grammar and conversational skills through role-play assignments.

Attended professional development workshops focused on learning goals and classroom management.

Practicum Teacher, Liloan National High School, Ormoc City, Philippines 01/2016 – 04/2016

Communicated frequently with parents, students, and cooperating teachers to provide feedback and discuss instructional strategies.

Fostered team collaboration between students through group projects.

Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Created detailed lesson plans daily in Science, Filipino, Technology, and Livelihood Education in Grades 7,8 and 10. Taught 4 sections a day, with a minimum of 25 and a maximum of 35 students per section.

Evaluated and graded students’ assignments, papers, and coursework.

Integrated diverse teaching strategies to support all learning types.

Education

Bachelor of Secondary Education: Major in Biological Sciences

Eastern Visayas State University, Ormoc City Campus, Philippines

06/2012 -04/2016

Certifications

Level 1 Teaching Assistant

CPI Nonviolent Crisis Intervention Training

120 Hours TEFL Course

License Professional Teacher – Secondary Education

Professional Regulation Commission, Philippines

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