Patient Access Medical Records

JENNIFER CROOK

Thomasville NC @ +1-336-***-**** @ ********.*****@*****.***

PROFESSIONAL SUMMARY

SKILLS

* Food Production + Medical Terminology

« Insurance Verification ¢ Food Preparation

* Medical Billing ¢ Supervising experience

* Microsoft Office * Epic

+ EMR Systems * Medical Office Experience

+ HIPAA * Medical Records

Work History

PSR - Patient Service Representative, 04/2021 - 10/2024

High Point Family Practice — High Point, NC, USA

* Did check in and check out for multiple providers

¢ Verifying all insurance and demographical information

¢ Prepared charts for upcoming appointments and made follow up appointments as needed

Patient Access Specialist, 01/2013 - 03/2021

Novant Health Thomasville Medical Center — Thomasville, NC, USA

* Take call on weekends, manage all of patient access calendars for vacations

* All ofthe same skills as patient access

* Register patients in both the ER and the Outpatient area for different procedures

* Verify patient different insurance policies

+ Retrieve medical records for different facilities if need

* Scan different documents into patients medical records

* Team leader from 2017 to 2019

Cook/Cashier/Biscuit Maker, 01/2007 - 01/2013

McDonald's — Lexington, NC, USA

* Setting up grill and kitchen properly, preparing everyday items, providing superior customer service,

assisting with food production, operating cash register, and maintaining accurate drawer count

Medical Office Intern, 01/2011 - 12/2011

Randolph Orthopedics — Asheboro, NC, USA

* Scanning medical forms into patients current charts

* Creating paper charts for physical therapy department

+ Using several forms of medical software and completing daily office tasks

Housekeeper, 01/2005 - 12/2006

Country Hearth Inn and Suites — Lexington, NC, USA

* Completing room readiness duties, maintaining neatness and cleanliness of bedroom linens, and providing

superior customer service

Shift Coordinator, 01/2002 - 12/2005

Burger King — Lexington, NC, USA

* Managing 10-person crew, ensuring station cleanliness and readiness, faxing night closing logs, creating

and dropping off bank deposits, operating multi-line telephone, resolving customer complaints, and

performing basic store operations

EDUCATION

Medical Office Administration: 09/2011

Brookstone College - Greensboro, NC

Contact this candidate