Human Resources Hr Manager

Johnny Walker

******************@*****.*** • 206-***-**** • Blythewood, South Carolina 29016

HR MANAGER

Summary: Dynamic and results-driven HR professional supporting associates and management through employee engagement, effective policy implementation, and streamlined processes. Committed to fostering an innovative and sustainable work environment, reducing attrition, improving retention, and aligning with organizational values. Key strengths:

•HR Policies & Procedures • Human Resources Information System • Benefits Administration

Employment Law • Employee Relations • Employee Engagement • New Hire Training • SHRM Certified Professional • Data Analytics • Excel Expert • PowerPoint Expert

Collaborative Partner • Performance Manager • Time & Attendance Expert • Change Management Leader • Cognitive Empathy Leader • Trust Builder

PROFESSIONAL EXPERIENCE & ACHIEVEMENTS

Mancor Industries, Lugoff, SC US 2024 to 2025

HR Manager

-Managed full-cycle recruitment including job postings, interviews, and onboarding.

-Oversaw employee relations, including conflict resolution, disciplinary action, and performance evaluations.

-Administered employee benefits programs and responded to inquiries.

-Guided employees on career development, training, and workplace policies.

-Stayed updated on employment laws and HR best practices to maintain compliance and effectiveness.

•Developed and implemented HR policies ensuring regulatory compliance and a positive workplace culture.

•Collaborated with leadership to address staffing needs and enhance retention strategies.

•Developed an interactive applicant tracking system, hired and retained 78% of employees hired YoY

Amazon Warehouse, Columbia, SC US 2021 to 2024

Human Resources Generalist II

- Drove employee experience and supported operations using data-driven metrics to reduce waste. - Led development planning for associates and leaders; promoted two direct reports in Q1 through effective IDPs and regular coaching.

•Boosted Amazon associate and leadership approval ratings by 11% in 60 days through proactive communication.

•Trusted by senior leaders for complex HR policy issues; improved engagement scores by 2% via training roundtables and continuous feedback.

•Revamped the underperforming Career Choice program with a QR system, increasing enrollment by 238% YoY.

• Created OneNote/PowerPoint-based HR meetings, improving associate engagement by 33%.

• Designed a decision-making template for new managers, resulting in 82% satisfaction from leadership on process simplicity.

Amazon Warehouse, Lacey, WA US 2021

Human Resources Generalist I

-Maintained HRIS (PeopleSoft), ensuring data accuracy and compliance.

-Managed daily updates, benefit enrollments, and employee record keeping.

-Tracked attendance and coordinated with managers to align schedules.

-Distributed reports to Customer Service leadership and corporate offices.

-Assisted with employment/payroll verifications, LOA, Worker's Comp and stock administration.

Amazon Warehouse, Kent, WA US 2019 to 2021

Sr. Engagement Staffing Coordinator

-Recruited and onboarded Tier 1 associates; processed I-9s and facilitated new hire presentations.

-Adapted candidate placement based on site needs; fulfilled labor orders efficiently.

-Delivered seamless candidate experience from hiring to site handoff.

•- Increased labor order fills by 11% MoM through grassroots events and pipeline management.

•- Pioneered process improvements that enhanced stakeholder satisfaction and onboarding efficiency.

EDUCATION & TRAINING

Bachelor of Health Science,

American Public University System (2017)

Master's Degree in Human Resource Management,

American Public University (2020)

PROFESSIONAL CREDENTIALS

SHRM Certified Professional - Society of Human Resource Management

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