System Administrator Information Technology

A. VIJAYA SARAVANA Email:*********@*****.***

Mobile: +919*********

Objective

To obtain a position in the field of Information Technology where my problem solving, and technical skills can be effectively utilized to improve and support company operations.

Carrier Summary

10 years of experience in Server & Network Administration in Windows/Linux platform in fast paced environments demanding strong technical and administration skills and Proficient Data Centre Engineer.

EDUCATIONAL QUALIFICATION

B.E-Electronics and Communication Engineering with an aggregate of 64% in the year 2007 from Mahindra Engineering College

XII – STD computer science with an aggregate of 65% in the year of 2003 from Boys Hrs. School Amma pet Salem – 3.

X – STD computer science with an aggregate of 58% in the year 2000 from Boys Hrs. School Amma pet Salem – 3.

PROFESSIONAL EXPERIENCE

MAPETO David Whitehead Sons Africa - Malawi

Role: IT Manager

From: Jan/2024 to Still

RESPONSIBILITIES

Server and Workstation Management, Database Management

Networking, CCTV Management and Security Control Management

Managed inventory control and store opening and closing procedures.

Maintained organized statistical and financial records.

Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.

Managed full-cycle on boarding of employees from interviewing, extending offers, and obtaining the proper paperwork.

Created the weekly schedule to ensure coverage during peak business hours using excel spreadsheets.

Implemented new company policies to maximize the efficiency of employee closing time, ramp-up time, and the time-off request process.

Led team providing telephone and online support to customers experiencing technical issues.

Provided quality troubleshooting with patient step-by-step instructions to resolve problems.

Collaborated with IT Project Managers to develop focused plans and solutions.

Monitored team progress toward timely delivery of goals.

Maintains all IT assets and update asset records, Co-ordinates with vendors for maintenance of IT equipment, Maintain internal contact lists, support / service-related documents

TVS Supply Chain Solution Limited - Madurai

Role: IT Support / Desktop L1 Team Lead

From: 02/2020 to Still

RESPONSIBILITIES

Experienced to Installed and Configured Windows Server 2012 R2,2016 &2019.

Experienced to Create and Manage Users, Groups, and Group Policies with appropriate permissions and setting-up home drive and Disk Quota. Maintaining user profiles and security standards Configure read only domain controller.

Managing configuration AWS & Azure Windows & Linux EC2 Instance

Managing AWS Snapshot, AMI images, Azure backup.

Monitoring the Server Performance for CPU, MEMORY, DISK utilization & Server down in Site 24 x7 tool

Experience in troubleshooting - Software installation, PC security, User account /email management, Operating System issues, Networking and Connectivity issues

Manage, support, and maintain Linux installed systems.

Manage Linux user accounts, groups, and services.

Maintaining the server backup by scheduling daily/weekly basis in S3, Commvault backup

Setup and manage Hypervisor (ESXI 6 x, Acropolis 5X, Microsoft Hyper-V)

Monitored team progress toward timely delivery of goals.

Maintain organization stock inventory daily follow-ups.

Knowledge in Manage engine helpdesk tool and handling tickets without SLA.

Ticket resolution and handling escalations.

Handling VC meetings (MS Teams) and Projector supporting.

On boarding/off boarding tasks for joiners and leavers

Install Configure Crowd Strike Falcon Sensor Security in Windows & Linux Servers.

Involved individual IT team members in decision-making process through meetings.

Desktop System assembling AND Configure OS with hardware drivers and Basic software’s. Installation.

Real time ticket entry by utilizing, monitoring, and managing our service desk system.

Provide second-level support on tickets escalated from the Service Desk staff regarding IT issues and requests.

TEAM COMPUTERS Pvt Ltd – Chennai (Client TVS Logistics - Hosur)

Role: DESKTOP SUPPORT ENGINEER

From: 09/2019 to 08/2021

RESPONSIBILITIES

Worked with individual IT project managers to ensure goals were aligned.

Involved individual IT team members in decision-making process through meetings.

Desktop System assembling AND Configure OS with hardware drivers and Basic software’s. Installation.

Real time ticket entry by utilizing, monitoring, and managing our service desk system.

Provide second-level support on tickets escalated from the Service Desk staff regarding IT issues and requests.

Installing antivirus software’s and Day to Day Update

Install and configured Outlook 2003 & Outlook 2007

Maintain organization stock inventory daily follow-ups.

Also, additional responsibility to handle Network related issues. Creates reports as and when required by leadership.

Supporting CCTV Configuration and maintenance

Backup and Restore the Outlook Mail’s & Creating Gmail Account

THE TRUE SAI WORKS (TATA MOTORS DELAR) - SALEM

Role: SYSTEM ADMINISTRATOR

From: 02/2014 to 08/2019

RESPONSIBILITIES

Desktop support responsibilities include operating system builds, fault diagnosis and management of open tickets within the call logging system.

Maintains all IT assets and update asset records, Co-ordinates with vendors for maintenance of IT equipment, Maintain internal contact lists, support / service-related documents.

MS outlook configuration, Outlook backup and restore and troubleshooting.

Printer, scanner and TCP/IP Configuration installation and troubleshooting.

Installed VMware Workstation v 9.0(Using Multiple OS).

Installing and configuring network printers and scanners.

Desktop System assembling AND Configure OS with hardware drivers and Basic software’s. Installation.

Real time ticket entry by utilizing, monitoring, and managing our service desk system.

Crimping the LAN cables (CAT5 & CAT6)

Install and configured MS Outlook.

Manage, support, and maintain Linux installed systems.

PERSONAL PROFILE

Father’s Name : K. ARUMUGAM

Date of Birth : 16.07.1985

Marital Status : Married

Present Address : No,7-B, Cross cut rood, Gandhipuram,

Coimbatore - 641012

Language Know : ENGLISH & TAML

DECLARATION

Hereby I declare that all the details furnished above are true to my knowledge and belief.

[A.VIJAYASARAVANAN]

DATE:

Contact this candidate