M A Financial Planning
Resume:
ALICE JACKSON
Woodstock, GA ***88 **************@*****.*** Cell:770-***-****
Passionate member of the team driving transformation practices that align with technology investments with the mission to deliver efficient, transparent, and citizen-centered services. My focus will be on fostering collaboration between financial stewardship and technological innovation ensuring that every initiative maximizes value, optimizes resources and deliverable measurable outcome.
Education
Bachelor of Science - Political Science, Grambling State University - May 1980
Master of Public Administration - Finance, Atlanta University - July 1982
Ph.D. - Political Science/Philosophy, Clark Atlanta University - May 2005
20+ years of relevant work experience in technical program management
20+ years of experience in financial planning and business development
Qualifications
Proven track record of taking ownership and driving results
Experience communicating with technical and non-technical stakeholders across multiple business units
Explores several layers deep into solutions with an eye toward continuous improvements
Quickly identify opportunities to resolve complex issues.
Recognized track record of developing relationships and leading cross-functional teams for large business clients through product lifecycle for the program/project.
Collaborative leader recognized for supporting high performing across multiple organizations.
Experience at gaining buy-in and agreement for executing initiatives.
Manage multi-million-dollar IT portfolios, consult on programs, and maximize investments across multiple projects
Self-motivated professionals and work well under pressure, thrive in an environment of rapid changes and challenges
Strong capabilities for managing multiple projects simultaneously while maintaining a clear perspective of goals and objectives
Cultivates partnerships with cross-functional customers, vendors, and delivery organizations to develop and implement out-of-the-box solutions
Experience with agile or other program management methodologies
Competencies include
Project management/methodologies
Financial planning
Budgeting
Product development support
Technology solutions management
Analysis of business problems/needs
Business management
Customer satisfaction
Release management
Emerging technologies
Internal and external client/customer service and support
Tactical/strategic planning
Risk analysis
Vendor management
Data analysis
Conflict management
Problem solving
Lead cross-functional teams
Negotiation and communications
Selected Accomplishments
Partnered with business to understand the business and technical requirements of the solutions being built and drive the right outcomes.
Managed technology programs, successfully deliver improvements to a product and/or to meet program goals.
Partnered with software development managers and engineering teams to secure resources, scope technical efforts, set project priorities, milestones, and drive delivery of complex/cross-functional projects.
Focused on the larger business and technology picture (i.e., customer experience, processes, opportunities, and/or problems to be solved).
Understand the needs of development teams (who have built, maintained, and extended features for the life of the system).
Determined if success metrics are in place, and if not work to define them
Met timelines and minimize disruption to builder teams, manage the overall schedule, proactively mitigate risks, and keep the scope of engineering efforts under control.
Owned program communication
Accelerated progress by driving crisp and timely decisions, clears blockers (e.g., “Path to green”), Experience designing and delivering software
Manages multiple projects - work prioritization, planning and task delegation
Innovative and self-directed
Escalates appropriately
Other Accomplishments
George High School - Miss George High
George High School - Vice President Student Government Association
Grambling State University - Miss Bowen Hall
Miss Grambling State University
Grambling State University - Miss Bayou Classic
Grambling State University Outdoor Track and Field 400 meters Champion
American Indoor Record Holder – 300 Meters
Motivational Speaker - National Football Player Association
USATF - Vice President for Elite Athletes
USA Gold Medalist Pan American Game - 4 X100 Meter Relay and 4 X 400 Meter Relay
World Class Athlete - 400 meters (International travel representing the USA)
Grambling State University - Legend
Pay of Forward - Mentored Youth
Grambling Legend - Track and Field
Women Track and Field Coach - Morris Brown College
Morehouse College - Assistant Sprint Coach
Completed manuscript for book - America’s Greatest Track and Field Athletes
ALICE JACKSON
1029 Avery Creek
Woodstock, GA 30188 **************@*****.*** Cell:770-***-****
PROFESSIONAL EXPERIENCE
Research Triangle Institute – Research Triangle Park, North Carolina August 2020 – March 2023
Director, Innovative Technology & New Business
Led a team of researchers, designers, and developers who explore, vet, and de-risk new technologies
Developed strategic direction for roadmap and its stakeholders
Managed projects, processes, performances, data, and analysis
Managed the operation and administration of the lab, including the employment of personnel.
Supervised the development and testing of new products and services
Created new business opportunities, partnerships, and innovations for our stakeholders
AT&T, IBM - Atlanta, Georgia June 1999 – August 2020
Account Management
Developed strategic plans to support the organization roadmap supporting technology architectural direction of the company. Selected high performance team to enhance the development efforts and included the business resources early in the timeline to reduce cost, improve quality and speed to market.
Led the team in developing solutions and services to increase capabilities and enable growth for large business partners to support a $87M annual technology portfolio
Led cross-functional teams in developing and improve process to support product and services for AVPN and Ethernet resulting in development plans 85 projects on an annual basis for a span of 10 years.
Led the team to complete the preplanning phase for AVPN and Ethernet Roadmap and business case development. Eighty five percent of the projects were approved as funded initiatives and deployed by IT.
Ability to multitask and manage multiple projects - work prioritization, planning, and task delegation
Excellent problem-solving skills,
Program Management
Conducted end to end project management of multiple large projects and may a manage subcomponents of a large program using Agile, Waterfall and Agile like methodology
Led cross functional teams to complete projects or program deliverables within allotted timeline and budget
Identified key internal/external stakeholders necessary for project completion and develop overall strategy for executive of high value projects
Developed detailed work plans, schedules, estimates, resource plans, and status reports. Conducts project/program meetings and is responsible for project/program tracking and analysis
Provides technical and analytical guidance to project team. Recommends and acts to direct the analysis and solutions of major problems. Communicates to client/vendors/leadership
Member of the planning team to support merger acquisition
Release Management
Coordinates quarterly Release Management deliverables for approximately 587,000 man-hours at an estimated $51M
Certifications
SAFE 4 Agilist
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