Customer Service Administrative Assistant
Resume:
●Kerry Lytle
Customer Service Representative/ Administrative Assistant
East Liverpool, Ohio. 43920
Cell Phone: 330-***-****
***********@*****.***
SKILLS
Energetic professional with over 10 years of working with the public, customer service, administration assistant, and retail work. Skills include previous knowledge of Microsoft Word and Excel, Database software, handling a multi-line phone system, copying, faxing, filing, and scheduling.
EXPERIENCE
Calcutta Giant Eagle, Calcutta, Ohio - Customer Service, HBC Manager- February 2019 - Present
Assisted customers in their shopping needs.
Informed customers where products were located and informed them
about daily sales.
Rang up customers at the register.
Maintained the shelves and stocked as necessary.
Ordered products as necessary.
Maintain my department.
Handled invoices and sale sheets.
Family Care Ministries, East Liverpool, Ohio - Administrative Assistant
February 2018 - October 2018
●Recorded the money and donations received for the ministry.
●Kept the ministries giving history up to date.
●Greeted clients that had appointments.
●Answered a multi-line office phone and directed the calls accordingly.
●Ke the class workbooks up to date and stocked.
●Made class workbooks as needed.
●Performed daily office tasks such as, copying, filing, keeping office supplies stocked, and maintained the cleanliness of the office.
●Assisted the president of the ministry as needed.
Appalachian Teen Challenge, Princeton, West Virginia - Database Manager
April 2009 - February 2016
●Managed the ministry's database program, which entailed keeping the giving history up to date, logging in all monetary gifts received and credited it to the appropriate giver, updated all correspondence on the database program.
●Performed various office tasks such as, faxing, filing, managing the incoming and outgoing mail, and took deposits to the bank.
●Managed a multi-line telephone and directed the calls as needed.
●Kept the ministries Policy and Procedures Manual up to date.
EDUCATION
Pottsgrove School District - Pottstown, PA High School Degree
September 1982 - June 1994
Took the appropriate college preparatory classes, such as math, science, English, geography, history, art, physical education, and minor electives.
Kutztown University of Pennsylvania- Kutztown, Pennsylvania
June 1994 - October 1998
Emerging Leaders Program - Princeton, West Virginia - Earned a Christian Discipleship Certificate.
April 2009 - October 2010
Contact this candidate