ROBERT P. DAUM
ASQ Certified Quality Engineer
**** ****** ******, ********, ** 38401
Cell: 615-***-****
*********@*********.***
QUALIFICATION SUMMARY
I am a ASQ Certified Quality Engineer, ASQ Certified Quality Auditor, ASQ Certified Quality Inspector, and Six sigma Green Belt. I earned my Bachelor of Science in Mechanical Engineering Technology degree from the University of Dayton and a Master of Business Administration (MBA) degree from Trevecca Nazarene University (GPA 3.7). I have over 25 years of experience in Quality and Manufacturing Engineering roles with extensive automotive and appliance industry experience. This experience includes but is not limited to the following: Product and process documentation including PFMEA, Control Plans, Process Flow Charts, Work Instructions, and Visual Aids; ANPQP: PPAP: and Initial Sample Inspection Report (ISIR) submittals for New Products; Implementing Process and Engineering Changes. I have provided engineering support for new product launches and model year changes. I also developed tooling, fixtures, and equipment. I have developed process changes and plant layout required for product launches, model year changes and product volume changes. I am proficient in root cause analysis and problem solving of safety, quality, and productivity issues associated with manufacturing. I have experience in applying lean manufacturing and Kaizen principles.
WORK EXPERIENCE:
Aug 2023 – Dec 2023: Chugach Government Services: Laughlin AFB, Texas
Quality Manager
Supervise Quality Inspectors.
Ensure services provided meet PWS requirements.
Develop quality matrix for service contract.
March 2023 – July 2023: Armada: Springhill, Tennessee
Production Operator
Production fill operations.
July 2022 – Mar 2023: Self Employed
Mechanic.
Delivery Driver
March 2022 – July 2022: Wastequip: Eagleville, Tennessee
Quality Engineer / ASQ Certified Quality Engineer
Incoming inspection of received parts.
Develop Operator Instructions, and Standard Operating Procedures for the assembly operation.
Analyze nonconforming parts and prepare Quality Alerts and reports for management.
Jan 2020 – March 2022: APCOM: Franklin, Tennessee
Quality Specialist / ASQ Certified Quality Engineer, Auditor, and Inspector
Review quality analysis conclusions and recommend necessary changes to quality procedures
Incoming inspection of received parts.
Analyze nonconforming parts and prepare reports for management.
Assist with resolving production quality Issues.
Write or re-write work instruction into new format to ensure quality goals are attained.
Conduct testing of materials and finished goods.
Use of SAP System to complete daily tasks.
May 2017 – Nov 2019: Advance Auto Parts: Brentwood, Tennessee
Retail Parts Pro
Assistant Manager and DIY Retail Sales.
June 2012 – April 2017: Contract Engineer
Manufacturing/Quality/Launch/Process Engineer
ꟷBowling Green Metalforming, (Aerotek) Bowling Green, Kentucky (Tier 1 - GM)
ꟷUnipres, (Randstad) Smyrna, Tennessee (Tier 1 - Nissan)
ꟷFaurecia Automotive Seating (Aerotek) Madison, Mississippi (Tier 1 - Nissan)
ꟷSchneider-Electric (Volt) Smyrna, Tennessee
ꟷVoith (Aerotek) Spring Hill, Tennessee
Roles and Responsibilities:
Provide root cause analysis and resolution for customer quality issues.
Provide production assistance for assembly and welding of Unibody frame Sections.
Jig adjustment for parts and tooling issues.
Coordinate internal and supplier Corrective Action activities
Efficiency Evaluation and Elemental Time Studies of workstations on manual and automated assembly lines.
Provide engineering support of launch activities for new product production and model year changes.
Plant layout design for process equipment and material handling flow to assembly line.
Ensure design of manufacturing through concurrent engineering activities with product engineers.
Implement changes in production required by product changes (Engineering Change Management).
Manage production system including process documentation validation and production setup.
Manage Production Part Approval Process (Including Production Trials).
Create specifications and qualification acceptance criteria for new equipment and fixtures.
Source suppliers for equipment and fixtures.
Create Standardized Work Instructions for assembly operations.
Feb 2011 – May 2012: Nemak, Dickson, Tennessee (Tier 1 supplier of Cylinder Head Castings)
Product Engineer
Coordinate internal and supplier Production Part Approval Process (PPAP) and Initial Sample Inspection Report (ISIR) with Design Engineering, Manufacturing Engineering, and Production for Submissions for both Subcontractor & Customer Products
Interface with customers, Suppliers and Plant Personnel on APQP activities
Issue Quality Notifications on pre-PPAP casting quality issues
Apr 2004 – Feb 2010: MIG – Visteon Automotive Systems, LaVergne, Tennessee (Tier 1 - Nissan)
Senior Manufacturing/Quality/Process Engineer
Provide root cause analysis and resolution for customer quality issues.
Create, train others, and implement Standardized Work Instructions and Visual Aids for high-speed assembly line.
Develop, maintain, update, and improve Process Control Plan, PFMEA, Operator Instructions, Process Flow Chart, and other manufacturing documentation for the assembly operation.
Lead PFMEA team to reduce RPN’s (Top five issues).
Create, implement, train others, and monitor internal quality assurance inspections and tests.
Provide engineering support of launch activities for new product production and model year changes.
Plant layout design for process equipment and material handling flow to assembly line.
Rebalance of assembly line operations and equipment for product volume changes.
Aug 2003 – Apr 2004: Lowes, Franklin, Tennessee
Department Manager (Temporary Employment)
Oct 2002 – Aug 2003: MBA study and care for infant twins, Franklin, Tennessee
Apr 2002 – Dec 2002: Hennessy Industries, Inc., LaVergne, Tennessee
Technical Cell Leader/Supervisor (Contract Position)
Supervise daily activities of 25-30 union personnel.
Provide leadership for manufacturing and assembly of automotive service equipment.
Sept 1994 – Jul 2001: International Comfort Products / Carrier, Lewisburg, Tennessee
Production Engineer
Participated on product engineering teams for product development and improvement.
Implement and maintain documentation for fabrication cell and assembly line ISO 9001 certification.
Lean Production Leader
Train both management and hourly employees in Lean Production methods (Kaizen Training).
Organize, lead, and implement Kaizen events utilizing teams to eliminate waste from manufacturing processes.
EDUCATION
University of Dayton – Dayton, Ohio
Bachelor of Science in Engineering Technology, Mechanical Engineering Technology, 1986
Trevecca Nazarene University – Nashville, Tennessee
Master of Business Administration, 2004
CERTIFICATIONS
ASQ Certified Quality Engineer
ASQ Certified Quality Auditor
ASQ Certified Quality Inspector
Six Sigma Green Belt