Shake Shack Team Member
Shake Shack
New York, NY
May 2024 to December 2024
« Provided exceptional customer
service by greeting and assisting
customers ina friendly and
professional manner
« Collaborated with team
members to ensure smooth workflow
during busy periods, effectively
managing time constraints
« Contributed to a positive work
environment by fostering teamwork
among crew members through
effective collaboration
« Provided exceptional customer
service by promptly addressing
inquiries, resolving issues, and
ensuring customer satisfaction
+ Maintained a high level of
product knowledge to effectively
assist customers with their questions
and concerns
«Managed a high volume of
incoming calls and emails, consistently
meeting or exceeding response time
goals
«Resolved customer complaints in
a professional manner, finding
appropriate solutions to ensure
customer loyalty
less