Human Resources Business Development

DAMIEN BROWN

NY, NY ************@*****.*** 347-***-**** in damienobrown

PROJECT MANAGEMENT LEADERSHIP EMPLOYEE RELATIONS HUMAN RESOURCES MARKETING BUSINESS DEVELOPMENT COMMUNITY OUTREACH EVENT PLANNING EDUCATION HUMAN SERVICES PASSIONATE ADVOCATE FOR PEOPLE AS THEY BETTER THEMSELVES THROUGH JOB PLACEMENT AND CONTINUING EDUCATION

MakerSpace NYC, NY, NY 2024 to Present

Workforce Development Manager

Oversee and manage the overall schedule and operations of the Apprentice NYC program.

● Ensure the quality and effectiveness of workforce development programs through regular site visits with employer partners and conducting surveys with apprentices and supervisors.

● Track, report, and analyze key metrics related to participant interviews, assessments, attendance, job readiness, learning outcomes, and enrollments.

● Develop and maintain a comprehensive database or tracking system to monitor participant progress, including professional and technical skills, assignments, and job readiness.

● Serve as the primary point of contact for instructors, cohort participants, employer partners, social services, and recruitment partners.

● Collaborate with executive management to develop and enhance additional workforce development programs, such as a welding training program, for both Brooklyn and Staten Island makerspace locations.

● Work with social service partners to support and monitor student progress, ensuring their success in the program.

● Coordinate with recruitment partners during the interview and selection process to ensure the best candidates are chosen.

● Continuously assess and improve program quality and participant performance.

● Identify areas for program enhancement and work with executive staff to implement necessary changes.

Success Academy Charter Schools, NY, NY 2022 to 2023 Operations Associate

Lead several operations projects spanning from event planning and facilities upkeep to scholarship form processing.

● Assist in developing and maintaining timelines and schedules, implement policies throughout the office and schools.

● Train internal staff on administrative processes and procedures to ensure seamless operations.

● Serve as the primary point of contact for families while also maintaining high levels of customer service and manage the office during peak visiting hours.

● Oversee and manage relationships with suppliers and vendors within the Coupa procurement system.

● Create, review, and approve purchase orders (POs) in Coupa, ensuring compliance with organizational policies and budgetary constraints. NYC Department of Housing Preservation & Development, NY, NY 2021 to 2022 Project Manager

Facilitated marketing and compliance meetings; reviewing developers’ marketing plans to ensure compliance with HPD’s Marketing guidelines.

● Monitoring lotteries and reviewing lottery logs throughout the tenant selection period to ensure that applicants are processed in the appropriate order, taking into consideration preference categories and disability set asides.

● Created and managed timelines to ensure that all deadlines are met and maintained.

● Authored weekly status updates and hold project status meetings (internal and client-based) with key stakeholders.

● Tracked and maintained all department databases related to the scheduling, production and fulfillment of corporate member and sponsor deliverables.

● Answered the Affordable Housing hotline to assist applicants with any questions they may have about the lottery process by phone.

● Reviewed and drafted correspondence in response to applicant inquiries, concerns, complaints, and appeals.

StarBright Residence, Brooklyn, NY 2018 to 2021

Business Developer

Successfully partner with local businesses to provide qualified applicants to fill their open positions. Regularly connect shelter residents with stable, secure and sustainable employment opportunities to promote healthy development and wellbeing.

● Conduct weekly enthusiastic job readiness workshops to prepare clients for gainful employment.

● Provide one-on-one coaching and interview preparation to ensure candidates effectively articulate their skills and accomplishments related to the job for which they are applying.

● Accurately generate daily, weekly, and monthly CARES reports for New York City Department of Homeless Services to demonstrate services provided as required by DHS. Lifespire, NY, NY 2012 to 2015

Employment Retention Specialist

Oversaw case management of up to 35 individuals with mental and/or physical challenges; tasked with creating collaborative goals for groups to secure employment earning a livable wage.

● Assisted clients with securing paid employment that enables immediate use of their skill set and abilities.

● Consulted with employers to review position requirements and company culture prior to client interviews to ensure an appropriate fit.

● Managed the end-to-end recruiting process from opening to hire, ensuring a smooth and efficient experience across all stakeholders.

● Served as a strategic partner to the employer community, aiming to run a seamless hiring process and improve recruitment outcomes.

● Consistently conducted ongoing work evaluations throughout clients’ employment to update action plans, goals and to record retention.

Heartshare, Brooklyn, NY 2015 to 2018

Job Developer

Conducted engaging presentations to establish relationships with private-sector and non-profit employers for the purposes of job development.

● Successfully prepared program participants for employment by hosting workshops on job search strategies, interviewing, and resume writing.

● Ensured successful placements by serving as liaison between employers and the program participants to ensure timely correspondence and to meet employer’s expectations.

● Developed internships and job-training opportunities by maintaining meaningful relationships with employers.

● Managed the end-to-end recruiting process from opening to hire, ensuring a smooth and efficient experience across all stakeholders.

● Served as a strategic partner to the employer community, aiming to run a seamless hiring process and improve recruitment outcomes.

● Utilized external and pipeline data to influence candidate slates and hiring decisions.

● Conduct full-cycle sourcing, screening, assessment, and selection of candidates. Birch Family Services, Brooklyn, NY 2014 to 2015

Awake Overnight Residential Supervisor

Led team of 6 direct support professionals, (DSP’s) in servicing adolescents and adults with mental and/or physical impairments by modeling skills for mastering their living conditions.

● Coordinated security to conduct timely bed checks and provide overall site safety following local and federal protocols.

● Completed reports on interactions between staff and residents to document all communication.

● Managed programmatic services meeting house budget projections within the scope of work.

● Facilitated the safe and effective functioning of the unit as demonstrated by the interviewing and training of personnel, executing on the orientation process for new employees, and ongoing leadership of staff.

● Contributed to the professional growth and development of staff by continuously assessing patient care to evaluate staff knowledge and patterns of performance. CERTIFICATIONS

● Strategies for Crisis Intervention and Prevention (SCIP)

● Approved Medication Assistive Personnel (AMAP)

● New York State OPWDD Choking Prevention Initiative Training

● American Red Cross Adult and Child CPR/First Aid EDUCATION

Metropolitan College of New York, New York, NY

Bachelor of Arts (BA) with emphasis in Business Management

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