Case Manager Data Entry

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Woodbridge, NJ ***** 973-***-**** ************@*****.***

YAHMINAH BROWN

PROFESSIONAL

SUMMARY

SKILLS • Data entry

• Calendar management

• Travel management

• Expense management

• Proficient in Google

Workspace and Microsoft

Office applications

• Excellent written and

verbal communication

skills

• Great time management,

organizational, and

problem-solving skills

• Able to work in individual

and team settings

• Keen attention to details

• Effective multitasking

• Client records

management

• Client advocacy

• Client needs assessment

• Rehabilitation treatment

planning

• Training and development

• Type software proficiency

• Good telephone etiquette

WORK HISTORY FAMILY CASE MANAGER/ASSISTANT CASE MANAGER (TEMP) 06/2024 to Current Rutgers Health Via Adecco, New Brunswick, NJ

• Works with diverse and low-income populations to assist with housing, transportation, medication/ health coverage and food security.

• Maintain up-to-date and accurate contacts and progress note records.

• Attend regularly scheduled case management and staff meetings.

• Complete intakes and assessments on clients to determine needs and eligibility for services and public benefits.

• Collaborate with department and community organizations to support needs.

• Assist in the planning and organization of meetings.

• Submit client referrals to appropriate team members, community agencies and organizations to meet treatment needs.

• Engage with patient regularly and professionally

• Conduct needs assessment.

• Connect client to helpful resources to assist with needs.

• Report and track data on budgets and spending.

• Gather necessary documents to provide services

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• Collaborate with various resources and agencies for housing, clothing, food and other needs

• Assist patients with scheduling on-site and off-site appointments.

• Departmental calendar management.

• Contact patients for appointment reminders

• Call pharmacies to confirm medication pick up by patient.

• Assist patients with navigating on-site lab work or Charity Care appointments

• Review documentation for medication assistance programs

• Enters notes in EPIC (electronic medical record)

• Updates encounters and referrals in CAREware

HERBERT JOE-LEE FOUNDATION, NEWARK NJ

2010- CURRENT

• Manage daily administrative task.

• Coordinate and facilitate community events and drives.

• Assist clients with obtaining resources and completing necessary paperwork.

• Responsible for recruiting volunteers for community events

• Responsible for organizing yearly coat and toy drive for the Newark YMCA

• Collaborate with other groups to sponsor Holiday meals and “blessing bags” to distribute to the community.

CASE MANAGEMENT ASSOCIATE 01/2020 to 04/2024

CVS Health

• Streamlines home infusion service referrals by gathering detailed information before hospital discharge, collaborating with the discharge planner and staff, identifying patient needs, and reporting potential risk management issues to the appropriate authorities.

• Accurately and systematically enters data into corresponding systems and databases

• Schedules, coordinates, and manages internal and external meetings of executives and team members

• Makes travel arrangements for executives and staff, including but not limited to flights, transportation, and hotel accommodations.

• Reviews and submits receipts for business expenses.

• Conducts reviews of payments and postings and follows up on all pending or partially paid claims.

• Obtains essential information needed to determine the extent of needs for medication or enteral feeds.

• Formulates referrals and collaborates with the case manager as well as the sales lead and territory manager.

• Acts as a liaison to internal and external customers.

• Maintains and handles all confidential documents and information.

• Complies with all HIPAA, state, federal, regulatory, and accrediting body requirements. REPRODUCTIVE ENDOCRINOLOGY INVITRO COORDINATOR 07/2020 to 10/2021 Reproductive Medicine Associates of New Jersey

• Implemented the organization's administrative systems and procedures.

• Facilitated the planning and implementation of patient care while collaborating with the other multidisciplinary teams to ensure efficient implementation of total patient care.

• Assisted with day-to-day operations, working efficiently and productively with all team members.

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• Provided comprehensive support to nurses by assisting with patient checklists, monitoring and updating charts for accuracy.

• Ensuring completion of required procedures and clearances.

• Overseeing insurance and financial information.

• Confirming and entering lab results.

• Obtaining necessary consents and signatures via docusigns.

• Overseeing genetic testing and counseling, triaging patient inquiries.

• Initiating, following up on, obtaining and recording pre-authorizations.

• Verifying and documenting accurate patient demographic information for timely procedures and appointments.

• Worked effectively in fast-paced environments.

• Performed various administrative tasks by filing copying, and faxing documents, as well as handling confidential documents.

INSURANCE SPECIALIST & ADMINISTRATIVE ASSISTANT 01/2016 to 01/2019 Accu Solutions

• Actively provided administrative support to the department manager and supervisor

• Assisted in the management of financial and related transactions, including but not limited to manual and timely posting of payments and denials, processing and follow-up of partial payments and denials, processing of insurance claims for reimbursement, submitting reimbursement requests to insurance companies, billing insurance companies, being updated on all third-party billing requirements and changes, monitoring claims for missing information, authorization, or control numbers, and generating monthly reports to determine any pending, partially paid, or missing payments

• Scheduled and managed meetings and other company events

• Made travel arrangements for executives and other staffs

• Provided customer support by assisting clients set up self-pay arrangements and payment plans

• Secured needed medical documentation required or requested by third-party insurance. PATIENT CARE TECHNOLOGIST & UNIT SECRETARY 01/2014 to 01/2015 JFK Healthcare

• A liaison between the ER physician and other healthcare providers

• Scheduled treatment for ER patients

• Processed electronic documents for patient care activities through the hospital medical system.

MEDICAL ASSISTANT 01/2013 to 01/2014

Summit Medical Group

• Responsible for verifying major healthcare insurance providers such as Blue Cross Blue Shield, Medicaid, Medicare, Horizon Health, Cigna, and Aetna

• Managed inbound and outbound calls

• Assisted the physician, PA, NP, and RN with clerical duties, order entry, patient flow, patient care, and procedures

• Utilized the EMR system for registration and insurance verification by obtaining insurance and financial information, as well as verifying demographics, collecting, and posting payments

• Reviewed documents to ensure that proper coding was noted

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• Submitted all preauthorization requests and posted payments via Athena. EDUCATION Colorado Technical University

Associates Of Healthcare Administration Service

Sanford-Brown Institute - Iselin

Medical Assistant Certificate, 01/2013

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