Regulatory Compliance Resident Care

Donald E. Ware, LNHA

Hillside, New Jersey 973-***-**** ***********@*****.*** linkedin.com/in/donware

Professional Summary

Experienced and results-driven Administrator with multiple years managing and revitalizing healthcare facilities. Expertise in operational oversight, financial management, and regulatory compliance, consistently achieving positive outcomes in NJ State Department of Health and JCAHO surveys. Proven ability in leading facility turnarounds, enhancing patient care quality, and optimizing resource utilization. Skilled in developing and implementing strategic initiatives to improve operational efficiency and foster a supportive environment. Track record of high standards in regulatory compliance and operational performance across diverse healthcare settings.

Experience

Peace Care St. Joseph Mar 2025-Present

Interim Administrator Jersey City, NJ

Direct the day-to-day operations of the facility, ensuring the seamless execution of all administrative and operational tasks.

Ensures strict compliance with State and Federal regulations, collaborating with department managers to address legal and regulatory issues.

Oversee the delivery of outsourced services, including Rehab Therapy, Pharmacy, and Hospice, to maintain the highest standards of resident care.

Windser Healthcare Aug 2024- Mar 2025

Interim Administrator Union, NJ

•Direct the day-to-day operations of the facility, ensuring the seamless execution of all administrative and operational tasks.

•Ensures strict compliance with State and Federal regulations, collaborating with department managers to address legal and regulatory issues.

•Oversee the delivery of outsourced services, including Rehab Therapy, Pharmacy, and Hospice, to maintain the highest standards of resident care,

Sterling Manor Care Center Aug 2023 – Jan 2024

Interim Administrator Maple Shade, NJ

•Directed the day-to-day operations of the facility, ensuring the seamless execution of all administrative and operational tasks.

•Ensured strict compliance with State and Federal regulations, collaborating with department heads to address legal and regulatory issues.

•Supervised department directors and managers, orchestrating and leading management meetings to align team goals with organizational objectives.

•Reviewed and interpreted monthly financial statements, providing comprehensive reports to the Vice President to inform strategic decision-making.

•Led continuous quality improvement initiatives, leveraging customer feedback to drive enhancements in service delivery and resident satisfaction.

•Oversaw the delivery of outsourced services, including Rehab Therapy, Pharmacy, and Hospice, to maintain the highest standards of resident care.

Cornell Care and Rehabilitation Center June 2023 – July 2023

Interim Administrator Union, NJ

•Managed day-to-day operations and oversight of the facility, ensuring operational efficiency and regulatory compliance.

•Oversaw daily census and admissions processes, maintaining optimal facility occupancy and resource utilization.

•Ensured adherence to Federal and State Long-Term Care regulations, upholding the highest standards of care.

•Participated in weekly Utilization Review meetings and discharge planning, collaborating with the care team to optimize resident outcomes.

•Engaged in monthly Resident Council meetings to address resident concerns and enhance community relations.

•Worked closely with Nurse Administration to eliminate reliance on staffing agencies, improving workforce stability and continuity of care.

Care-One at New Milford Sept 2022 – April 2023

Administrator New Milford, NJ

Oversaw daily operations and facility management, ensuring adherence to regulatory standards and operational excellence.

Managed Federal and State Long-Term Care regulations, guaranteeing compliance and quality care delivery.

Directed daily census and admissions processes, optimizing facility occupancy and resource allocation.

Participated in weekly Utilization Review meetings and corporate budget meetings, providing insights and recommendations for fiscal management.

South Jersey Extended Care May 2022 – Sept 2022

Interim Administrator Bridgeton, NJ

•Managed the day-to-day operations of the facility, ensuring efficient administrative and clinical operations.

•Ensured compliance with Federal and State Long-Term Care regulations, maintaining high standards of resident care.

•Oversaw daily census and admissions, optimizing facility resources and maximizing occupancy.

•Participated in weekly Utilization Review meetings and monthly Resident Council meetings, addressing resident needs and feedback.

•Collaborated with Nurse Administration to eliminate reliance on staffing agencies, enhancing staff stability and care continuity.

Eagleview Nursing and Rehabilitation December 2021 – May 2022

Administrator Pittsgrove, NJ

•Directed day-to-day facility management, ensuring operational efficiency and regulatory compliance.

•Ensured adherence to Federal and State Long-Term Care regulations, maintaining high-quality care standards.

•Oversaw daily census and admissions processes, optimizing facility resources and occupancy levels.

•Led weekly Labor Management meetings and monthly budget meetings, addressing staffing and financial concerns.

•Participated in weekly Utilization Review meetings and monthly Resident Council meetings, driving improvements in resident care and satisfaction.

•Collaborated with Nurse Management to eliminate the use of staffing agencies, improving workforce stability and care continuity.

Diamond Years Adult Medical Day Care Center December 2019 – May 2021

Administrator Haledon, NJ

•Managed daily operations of the Medical Day Care Center, ensuring compliance with State and local regulations.

•Oversaw client and visitor satisfaction, implementing processes to enhance service quality and client experience.

•Directed daily admissions and transportation processes, optimizing client management and service delivery.

Valley View Rehabilitation and Health Care Center April 2019 – September 2019

Interim Administrator Newton, NJ

•Managed day-to-day facility operations, ensuring adherence to Federal and State regulations.

•Utilized PDPM with MDS Coordinator and PCC with Nursing managers to review resident assessments and care plans.

•Participated in weekly Utilization Review meetings and monthly Resident Council and corporate budget meetings, driving improvements in care and financial management.

Coral Harbor Rehabilitation and Healthcare Center October 2018 – February 2019

Interim Administrator Neptune, NJ

•Managed facility operations and Physician services, ensuring compliance with Federal and State regulations.

•Utilized PCC with Nurse management to review resident care plans, enhancing care quality and resident satisfaction.

•Focused on employee retention and satisfaction, implementing strategies to foster a positive work environment.

HCR Manor Care June 2018 – September 2018

Interim Administrator New Providence, NJ

•Oversaw day-to-day operations of the facility, ensuring regulatory compliance and operational efficiency.

•Managed Federal and State regulations, addressing any deficiencies identified during the State survey.

•Utilized PCC with Nursing staff to review care plans and resident assessments, driving improvements in care quality.

Memory Care Living March 2017 – December 2017

Executive Director Hillsdale, NJ

•Managed two memory care units, overseeing daily operations and ensuring compliance with regulatory standards.

•Controlled budget and implemented company policies and procedures, maintaining financial health and operational efficiency.

Advanced Care Center of Lakeview April 2013 – December 2016

Administrator Wayne, NJ

•Oversaw daily management of the facility, including an 18-bed ventilation unit, ensuring adherence to Federal and State regulations.

•Reviewed and interpreted monthly financial statements, providing strategic insights to the Vice President.

Willow Ridge of North Carolina February 2009 – February 2013

Administrator Rutherfurdton, NC

•Managed daily facility operations and implemented annual Quality Indicator Program reviews to ensure compliance with the North Carolina Department of Health.

Brother Bonaventure Extended Care Center February 2004 – February 2009

Administrator Elizabeth, NJ

•Improved Medicare census by 15% within the first year and represented the facility at marketing events.

•Formulated and executed operational plans, achieving goals related to quality, cost, and satisfaction of residents, employees, and families.

Education

Graduate Certificate in Healthcare Administration Seton Hall University

South Orange, NJ

Bachelor of Science in Business Administration Rutgers University

Newark, NJ

Certifications

New Jersey License Nursing Home Administrator

Affiliations

•Board Member, Society of Licensed Nursing Home Administrators of New Jersey

•Member, American College of Healthcare Executives

• Staff Development and Supervision

•Communication and Interpersonal Skills

•Resident and Family Relation

Strategic Planning and Implementation

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