Accounting, Risk Management, Purchasing

DAPHNE PEEPLES

*** ***** **. *****, ** ***** Phone: 803-***-**** Email: **********@*****.***

Executive Profile

Analytical financial professional with over ten years of expertise in accounting, financial reporting, risk management, control design, process improvement, and strategic business support.

Skills- Risk Assessment, Review and Testing of Controls, Accounting, Reconciliation, Business Process Management, Process Improvement, Data Analysis, Advanced Microsoft Office, ERP System administration and End-user training, Policy and Procedures Development

Professional Experience

03/2024 to 11/2024 Administrative Officer Brunswick County Public Utilities, Supply, NC

Oversight of business operations by collaborating with colleagues among County departments with a focus on procurement.

Facilitated the establishment of contracts for goods, services, and construction or repair projects; Served as liaison between vendors and legal counsel to establish contracts.

Responsible for department payroll submission and assisted with budget management of water and wastewater operations.

Created and performed reviews of requests for qualifications (RFQs), invitations to bid (ITBs), and requests for proposals (RFPs) for advertisement according to federal, state, and county requirements, as applicable; Ensured bidding compliance with federal, state, and local statutes and regulations including grants and agency programs; Guided project management team on federal program requirements; Analyzed proposals and quotes received.

Prepared contract, sole source, and budgeting documentation for presentation to the Board of Commissioners for approval and resolution.

Oversight of the purchasing, warehouse operations, and accounting functions; Supervised a staff of four.

08/2019 to 02/2024 Operational Risk Execution Consultant Wells Fargo, Charlotte, NC

SME of end-user computing tools (EUCT) and model risk management corporate policies; Finance EUCT Group Coordinator and Quality Control Lead for the Corporate Risk EUCT Program.

oCommunicated EUCT program initiatives to key stakeholders and senior leadership.

oCoordinated Finance and Corporate Risk group compliance activities; Managed governance quality control review activities.

oTrained governance team members, front-line business coordinators, and quality control leads; Led international training for accounting and treasury groups on EUCT policy and governance.

oAssessed Power BI controls for adherence to the EUCT policy.

oDeveloped Finance EUCT program response for RCSA assessments.

Provided guidance and critical challenge to various business partners on policy requirements; Developed training materials and presented best practices to strengthen quality control execution and documentation.

Quality Control Lead: Guided tool owners in strengthening the tool documentation, including the adequate description of risks and the execution of control procedures, required approvals, business plan details, and risk retention information.

oDeveloped questionnaire and validation criteria for audit of EUCT policy control compliance.

oSupervised team to perform monthly control testing to ensure compliance with policy requirements. Communicated the status of documentation review submissions, and escalated concerns regarding adherence to policy requirements to senior management.

oPerformed targeted control testing, including walkthroughs of control design and reviews of financial dashboards.

Leveraged risk assessment and quality review skills to execute quarterly business end-user computing tool self-assurance reviews.

Developed and maintained certification, attestation, and quality control review procedures using Tableau dashboards and reporting.

Conducted policy revision gap analysis and developed implementation plans; Developed a control catalog for conducting policy governance.

Developed and maintained team SharePoint.

02/2018 to 5/2019 Accounting Consultant Delhaize- Food Lion Retail Business Services, Salisbury, NC

Managed and trained external team on outsourced accounting services in account management, month-end closing procedures, and account reconciliations.

Reviewed accounting adjustment requests for contract incentives, billing adjustments, and new product placement for compliance with corporate policy and accounting regulation; Provided approvals and coded accruals and adjustments.

Analyzed accounts and provided year-over-year, quarterly, and monthly status reporting; investigated variances for explanation and error correction; Developed monthly and quarterly financial statement note enclosures.

Managed closing procedures, including accruals, adjusting journal entries, account balancing, and reconciliations.

Developed and tested Standard Operating Procedures for accounts receivable management of third-party servicing contracts.

12/2015 to 08/2017 Accounting Manager and Financial Controller Global Financial Credit, LLC, Cornelius, NC

Managed accounting functions for three partnerships accounting for financial advances, transcribed receivables, servicing accounts, and default collections.

Coordinated with leadership and internal teams on process improvement for client documentation, closing of settlements, and improvement of general business procedures to facilitate future growth initiatives.

Managed maintenance of General Ledger, Accounts Payable, and Accounts Receivable; Managed closing procedures, including account reviews, month-end adjusting entries, and bank reconciliations; investigated variances for explanation and performed error corrections.

Managed customer records and resolved system account errors.

Managed payroll processing, prepared vendor and employee tax forms, and assisted with company state registrations.

Maintained oversight of treasury functions, including monthly reconciliations, financial transfers, credit card transactions, lockbox submissions, and positive pay processes.

Facilitated external audits and financial reviews by providing requested documentation; Assisted in developing tax returns.

Managed staff accountant and bookkeeper, established assignments, and provided training and review of assignments.

Administrator of Concur expense management system; Managed the Concur expense program implementation.

Assisted with creating a lockbox process with a new banking source.

09/2013 to 11/2015 Global Commodity Specialist Wilbert Plastic Services, Belmont, NC

Managed purchasing of materials, including resin, packaging, fasteners, paint, adhesives, and textiles.

Managed cost savings projects, including bids on commodity segments; tracked cash flow of savings achieved.

Conducted sourcing activities, including requests for quotes, development of new vendors, and price negotiation using benchmarking prices to current market indices of base materials.

Maintained ERP system raw material prices ensuring purchase order price accuracy.

Guided manufacturing facility material buyers with planning and controlling inventory.

Managed vendor relations to improve supply chain processes and resolve supply chain disruptions; coordinated with the accounting group to improve the accounts payable process with vendors.

Supported accounts payable team with invoice management and resolution of discrepancies.

Negotiated supply agreements, including vendor-managed inventory, kanban, and consignment arrangements.

Conducted budget tracking and analysis; assisted in developing and monitoring team budget; reported monthly metrics.

Supported material acquisitions for advanced engineering projects and new project trials.

Supported quality audits and organization process improvement projects, including system implementation and workflow, invoice management, and contracts.

01/2009 to 09/2013 Risk Management Analyst Husqvarna Group of Companies, Charlotte, NC

Oversight of Captive subsidiary; Performed monthly audit of general ledger, bank register, and financial statements for completion and accuracy; Reviewed supporting working papers and reconciliations; Assisted with state filing requirements.

Developed annual and monthly premium budgets for participating subsidiary locations.

Reviewed reserve levels for alignment with retention requirements with re-insurers.

Primary point of contact for external service providers, including auditors, actuaries, and insurance adjusters.

Managed meta-data for actuarial reviews and global insurance policy placement; Provided ad hoc reports as requested.

Managed accuracy of monthly workers’ compensation, auto, and general liability claim payments; Maintained data system updates and claim activity reporting.

Conducted bank reconciliations, maintained imprest account funding with a third-party administrator, and ensured appropriate approvals were obtained for claim settlements and legal expense payments.

Claim management system administrator (Aon- Risk Console); Maintained governance over system security and data.

Maintained oversight of global claim handling by third-party administrators for general liability, workers’ compensation, auto liability, and commercial property insurance.

Participated in vendor selection for renewing global liability insurance programs; established premium budgets and allocations for multiple lines of insurance coverage.

Conducted data mining activities such as reviewing contracts and agreements, claim files, invoices, and payment records for litigation discovery, insurance claims reporting, and actuarial requests.

Served as Project Manager for Claims Information System transition- developed system hierarchy and system user requirements; Business continuity program- developed risk evaluation plan; Initiated the development of a data security management program.

Other positions held—Purchasing Controller (2006-2008 Husqvarna), Accounting Lecturer (2004-2006 Jinan & Fuzhou, China)

EDUCATION/ Software/ERP & Intelligence Systems Experience

Ph.D. of Accounting (In progress), Capella University, Minneapolis, Minnesota

Master of Accountancy, University of South Carolina, Columbia, South Carolina

Bachelor of Science in Business Administration (Accounting), University of South Carolina, Aiken, South Carolina

Associate in Risk Management (ARM), Chartered Property Casualty Underwriter - The Institutes, PA

Enterprise-wide Risk Management (ARM-E), Chartered Property Casualty Underwriter - The Institutes, PA

Training: UNC- Principles of Forensic Accounting & Computer Forensics; Business Continuity and Disaster Recovery

training, OSHA 10-hr certification, NC Notary Public, Smart Thinking; Life & Health insurance

Software: Microsoft Office Suite including Access and Visio, QuickBooks, Salesforce, Concur, Cognos, Pro-Purchaser, Web Focus,

DocView, Tableau, Power BI, and SharePoint.

IT Systems: CTRAM, IQMS, JD Edwards, AS 400, Aon-Risk Console, CS Stars, Syteline, Walker ERP, Price Monitoring System,

Oracle-NetSuite, Epicor, SHRP, Minerva, iContracts, UKG-Kronos Payroll, Central Square, and WASP.

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