DAPHNEE JABOUIN
****************@*****.*** 857-***-**** Waltham, Ma 02453
Summary
Dedicated direct care worker. Passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointment and social activities. Well-organized and compassionate with good relationship-building skills.
Skills
Leadership
Performance Management
Relationship building
Communication
Guidance
Active Listening
Knowledge of work Area
Providing feedback
Delegation
Experience
Ezra Home Care
Live-in-Senior Home Care Services
In Greater Boston
03/2024 - Current
Assist with personal care
Provide personal emotional support and help clients maintain their well-being
Assist with bathing, dressing, grooming, and eating
Assist clients with moving safely around the house and outside
Recognize signs of risk for falling
Ensuring clients take their medications accurately and on time
Encourage clients to perform necessary tasks
Promote a sense of security and stability
Home Helpers Home Care of
Lexington, Massachusetts
Care Giver
01/2023 - Current
Assist with personal care
Provide personal emotional support and help clients maintain their well-being
Assist with bathing, dressing, grooming, and eating
Assist clients with moving safely around the house and outside
Recognize signs of risk for falling
Ensuring clients take their medications accurately and on time
Encourage clients to perform necessary tasks
Promote a sense of security and stability
Dunkin Donuts Manager
Assistant Manager
08/2016 – 01/2023
Managers’ duties: hire, train and supervise restaurant employees
Create staff schedule to ensure appropriate staffing
Track levels of food supplies, equipment, forecast needs for food inventory
All Star Airports
Preflight Chelsea, Massachusetts
Dispatch/Customer Service
05/2007- 05/2016
Logan Airport dispatch/customer service.
Provide reports to upper management
Communicate with callers
Provide instructions and update to drivers
Use map to find the best routes
Inform field units about traffic and orders
Proactively address problems and suggest solutions
Record all calls driver routes, and delivery and pick-up times
Education and Training
Quincy College in some college
Malden High
04/2005
Graduate High School in Diploma
05/2003
English
French
Haitian Kreyol