Marketing Manager Team Member
Resume:
Lorraine Moore
*** **** ** * * Moorhead MN ***** l 218-***-**** l ********@*****.***
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nterprising, hard-working and technically skilled Team Member known for accuracy, attention to detail and timeliness for diverse-industry employers. My Shooting Star Casino career spans over 28 years of experience in gaming, Accounting and Marketing. Proficiencies in Microsoft Word, Excel, Loyalty, Viz, PowerPoint, Lawson, Maxwell, Super PlayMate, Marketing Manager and Outlook.
Key Skills
Customer Relations
Longevity and Loyalty to SSC (31+ consecutive years)
Vendor/Guest Negotiations & Management
Strong Work Ethic
Records Organization & Management
Teambuilding & Activities
Spreadsheets & Accounting Reports
Analytical and problem-solving skills
Professional Experience
RAIN’S FREEZ PROPERTY– Moorhead MN
Owner/Operator, 2/24-9/24
In charge of all aspects of the business from ordering supplies to scheduling, payroll tax and filing tax reports. Worked with vendors to coordinate deliveries and negotiate pricing.
Key Results:
Schedule workers for various shifts
Coordinate deliveries of food/beverage vendors.
Run all parts of Payroll on a weekly basis.
Update menu as business evolved.
Balance daily sales and make deposits to bank.
Pay sales tax monthly and keep accurate daily/monthly records.
Train employees on new policies as needed.
RUSCO WINDOW COMPANY– Fargo ND
Head Bookkeeper, 03/23-11/23
HR, Benefits and Payroll Administrator as well as monthly tax and financial reporting to the Owner.
Key Results:
Update and distribute Employee Handbook
Distribute paperwork and enroll employees into insurance plan
Run Payroll bi-weekly
Pay Payroll and sales tax monthly
Update and distribute sales and various financial reports
Maintain log of credit card usage
Balance bank and credit cards statements monthly
SHOOTING STAR CASINO– Mahnomen MN
Marketing Database Coordinator, 10/12-03/23
In charge of coordinating Direct Mail program including Entertainment Guide, New Member, and Non Responder mailers. This includes preparing groups, coupons and files and entering PBT on the groups so guests can download on machines. Work with guests when they have questions regarding their account. Enter comps in Super PlayMate and balance with accounting reports.
Key Results:
Build files in Loyalty and Super PlayMate to allow guests to receive offers based on predetermined criteria.
Coordinate timely preparation of reports for printer each month.
Verify files prior to sending to printer.
Proof mailers from the printer for accuracy.
Place PBT on the groups so guests can download at the machines.
Maintain mail cost spreadsheet with cost per piece.
Assist Graphic Artists and Marketing Office Manager with various projects.
Field calls from guests inquiring about offers. Explaining why their offers changed or ceased.
LAKEPLACE.COM LAKESHORE & MORE– Pelican Rapids MN
Real Estate Salesperson, 5/13 to present
Coordinate all aspects of Real Estate Transactions from listing to purchase agreement (including addendums and contingencies) to closing. Maintain files and spreadsheets of various kinds to assist in a smooth overall office flow.
Key Results:
List homes and ensure all required forms and disclosures are complete and accurate.
Schedule and facilitate showings with clients and homeowners.
Negotiate sales price and draft purchase agreements. Including addendums and contingencies.
Coordinate closing schedule between owner, buyer and closing company.
Field questions from all parties. Research or redirect to the appropriate party when necessary.
Maintain files of each listing up to and through closing or the end of the listing agreement. Then retain files as required by law.
SHOOTING STAR CASINO– Mahnomen MN
Accounts Payable Specialist, 2/03 to 10/12
Handled daily A/P processes; managed vendor/supplier relations; and oversaw the timely, accurate processing of invoices, purchase orders, expense reports, credit memos and payment transactions. Maintained adherence to corporate, accounting and GAAP standards; addressed escalated issues from employees and vendors regarding accounts payable; and ensured accurate and compliant A/P files and records in accordance with company policies and government regulations.
Key Results:
Managed the accurate and timely processing of weekly check runs. Assessed and closed A/P sub-ledger on a monthly basis, validated content and resolved various issues.
Facilitated “no-fault” internal and external audits as a result of sound recordkeeping and thorough documentation.
Renegotiated payment terms with suppliers/vendors from Net 7 to Net 30 days, which helped improve the company’s cash flow.
Participated in planning/implementing business policies and procedures to ensure proper internal controls, including adherence to budget control and compliance with tax requirements.
Composed effective accounting reports summarizing A/P data for CFO, Accounting Manager and other Managers.
Assisted Managers with budget related questions and concerns in a timely manner.
Led staff meetings and organized Team Building activities to promote a sense of unity within the department.
Recorded department meeting minutes and distributed to the department. Enabling those not in attendance to review and stay up to date on department happenings. This also provided documentation for future reference.
SHOOTING STAR CASINO– Mahnomen MN
Revenue Auditor 12/01 to 2/03
Assumed responsibility for the daily audit of slot machines according to established procedures. Assisted in writing and updating policies and procedures. Balanced GL accounts daily, weekly and monthly. Reported oddities and irregularities to Supervisors.
Key Results:
Performed the Daily Slot Audit according to policies and procedures.
Reported oddities and irregularities to Supervisors.
Balanced accounts on a daily weekly and monthly basis researching and making adjustments as needed.
Organized and maintained audit information in a manner that would allow for easy access in the event of questions by internal/external auditors or company Executives.
Assisted with the ongoing development of the department by continually working with and updating the policies and procedures.
Verified report information and assisted in troubleshooting when needed.
Assisted in the yearly audit by helping to count all monies in the poker, hotel and blackjack areas.
SHOOTING STAR CASINO– Mahnomen MN
Blackjack Dealer/Floor, 11/91 to 12/01
Key Results:
Details upon request.
NORTHWEST CONSTRUCTORS INC [Heavy Construction Company] – Mahnomen MN
Office Manager, 6/09 to 6/11
Provided the company will all aspects of Office assistance. Handled data entry and general ledger work as well as bookkeeping and general clerical tasks. Responsible for payroll, AP, AR, tax filing, supply ordering and vendor relations.
Key Results:
Assumed expanded responsibilities (concurrent with A/P duties) as the payroll administrator along with duties as the company secretary.
Organized and created a filing system for all jobs. Also filed and boxed information from prior years to clear office space and make record retrieval more efficient.
Maintained job information in the computer system to ensure that an accurate job cost report could be produced. In charge of all AP/AR, Payroll, monthly, quarterly and yearly state and federal tax filing for payroll, office supply ordering.
Served as the Assistant to the Company President. Reviewing and typing company contracts and correspondence.
Education
MAHNOMEN HIGH SCHOOL– Mahnomen MN
Graduated Class of 1987
CONTINUING ED EXPRESS– Online College
Minnesota Salesperson Prelicense Course 1, 2, 3
15 hours of yearly required classes MN Real Estate 2013-present
license/ Affiliations
GRI (Graduate of Real Estate Institute) Designation 2016
Minnesota Real Estate Salesperson License 2013 to present
IOMA Accredited Payables Specialist Certified 2008 to 2012
Technology Summary
* MS Office (Word, Excel, PowerPoint) Outlook * QuickBooks
* Lawson * Maxwell * Super PlayMate
* Marketing Manager * VIZ *HALO Loyalty
218-***-**** l ********@*****.***
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