Administrative Assistant Owner Operator

Rosemary Kittle

****.********@*****.*** 916-***-****

WORK HISTORY

Small Business Owner at Elkhorn Saloon LLC

July 2012 - March 2020 (8 Years)

Owner Operator, ordering product · Payroll, Banking, Monthly and Yearly taxes. · Enhanced company reputation by consistently delivering exceptional service quality to customers. · Negotiated prices and services with customers and vendors to decrease expenses and increase profit. · Managed purchasing, sales, marketing, and customer account operations efficiently. · Overseeing all tasks by employees · Managed daily operations of approx. 30 employees for a successful small business, ensuring efficient processes and quality services. Owner Operator Manager at West Side Pub Grill

December 2000 - July 2009 (9 Years)

Sales and Payroll Taxes · Managed day-to-day business operations. Scheduled shifts based on customer traffic and employee strengths. · Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and addressing issues. · Overseeing inventory management, reducing waste, and maintaining adequate stock levels to meet demand.

Administrative Assistant at Sacramento Kings LLC

October 1981 - May 1991 (10 Years)

Administrative Assistant to the Arena Development Dept, later hired in Food Beverage Dept to the VP of the dept, all areas of scheduling, overseeing event staff during pre-games duties and event duties · In charge of staff meetings and office duties · Managed 30 incoming calls and handled outgoing mail and faxes. · Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail. · Supported executive staff by scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

EDUCATION

Sierra College - High School

Graduated 1970-01-01

Business Administration

SKILLS

Microsoft Word, To complete

Microsoft Excel, To complete

Active Listening, To complete

Banking Services, To complete

Business Administration, To complete

Business Efficiency, To complete

Business Management, To complete

Business Planning, To complete

Call Centers, To complete

Corrective And Preventive Action (CAPA), To complete Spreadsheets, To complete

Customer Service, To complete

Customer Satisfaction, To complete

English, To complete

Sales, To complete

Leadership, To complete

Marketing, To complete

Microsoft Publisher, To complete

Negotiation, To complete

Organization Development, To complete

Professional Development, To complete

Purchasing Process, To complete

Quickbooks Pro, To complete

Resource Management, To complete

Service Quality, To complete

Stock Control, To complete

Strategic Thinking, To complete

Sustainability, To complete

Scheduling, To complete

Assessments, To complete

Administration, To complete

Coaching And Mentoring, To complete

Team-working, To complete

Foods, To complete

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