Betty Farmer
Customer Service Professional with Strong Communication Skills
Hawk Point, MO 63349
***************@*****.***
Professional Summary
To have a career where I am helping individuals while keeping a superb level of customer service and quality in my work.
Willing to relocate to: Warrenton, MO - Troy, MO - Wentzville, MO Authorized to work in the US for any employer
Work Experience
Driver
DoorDash-Wentzville, MO
June 2022 to Present
I pick up orders for customers and deliver there orders such as food, car parts, medicine, alcohol, bakery items etc.
Clerk
Troy license office-Troy, MO
April 2022 to Present
I process titles, renewals, plate transactions process drivers license, answer phones clean basic office things notarize
Online Grocery Pickup
Walmart-Troy, MO
January 2023 to May 2023
I pick orders and stage them for customers to pick up Manager
Title Cash of Missouri-Wentzville, MO
December 2021 to July 2022
I make collections calls and field calls to collect payments. I help customers set up loans. I do marketing and help build relationships with the community.
TSA
TA-Foristell, MO
March 2021 to December 2021
Greet customers, write up work orders, answer phone labels, help locate parts for customers, customers service, cleaning run the front of the shop
Correctional Officer I
department of corrections-Bowling Green, MO
September 2019 to October 2021
I run housing units, do paperwork make sure prisoners stay secure, make sure gates and housing unit are secure help with reenter for offenders
Paparazzi Consultant
Paparazzi Accessories-Hawk Point, MO
October 2016 to November 2020
I have my own jewelry business
Customer Service Representative
Flexicash-O'Fallon, MO
March 2019 to September 2019
I did paperwork, opening the store counting drawers, helping customers with loan applications, making reminder calls, marketing, setting up loans, helping with title loans. Assistant Manager
ADVANCE AMERICA CASH ADVANCE CENTERS-Troy, MO
July 2018 to March 2019
I helped customers with loans made calls for past due accounts reminders calls and marketing calls. I went out and marketed to other businesses. Did monthly paperwork and reports Pre qualifier
North star insurance-Wentzville, MO
December 2017 to June 2018
I'm a pre qualifier for life insurance policy sales Secretary
NECAC-Troy, MO
March 2011 to October 2011
Answering phone calls, scheduling appointments, helping clients with energy assistance, faxing, printing, scanning for office employees, Microsoft document creation. Habitat for Humanity Restore
Cashier
186 Mid Rivers Center St Peters-Saint Peters, MO
May 2010 to September 2010
Organizing store, helping customers find items, cashiering, accepting donations, picking up donations, helping with Habitat events, helped with building Habitat Houses. Target
Sales Floor
Highway K O'Fallon-O'Fallon, MO
April 2010 to July 2010
Stocking shelves, pulling products from backroom, helping guests, back up cashiering. Q-Stop
Cashier
W Terra Lane O'Fallon-O'Fallon, MO
December 2009 to May 2010
Cashiering, stocking shelves and coolers, cleaning of all sorts. Education
High School Diploma
Troy Buchanan High School
May 2007
Skills
• Microsoft Outlook
• Management
• Microsoft Word
• Typing
• Administrative experience
• Bonded notary (1 year)
• 10 Key Data Entry
• Microsoft Office
• Notary (1 year)
Certifications and Licenses
First Aid Certification
CPR Certification
driver's license
Certified Notary Public
October 2023 to October 2027
Assessments
Verbal communication — Completed
May 2023
Speaking clearly, correctly, and concisely
Full results: Completed
Retail customer service — Proficient
April 2022
Responding to customer situations in a retail setting Full results: Proficient
Work motivation — Proficient
April 2023
Level of motivation and discipline applied toward work Full results: Proficient
Legal skills — Proficient
October 2023
Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
Full results: Proficient
Management & leadership skills: Impact & influence — Completed August 2024
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed
Project timeline management — Completed
April 2023
Prioritizing and allocating time to effectively achieve project deliverables Full results: Completed
Time management skills — Proficient
April 2024
Managing one's own time to complete tasks quickly and efficiently Full results: Proficient
Medical receptionist skills — Proficient
December 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Basic computer skills — Completed
July 2022
Performing basic computer operations and troubleshooting common problems Full results: Completed
Filing & organization — Completed
March 2024
Arranging and managing information or materials using a set of rules Full results: Completed
Administrative assistant/receptionist — Proficient April 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Medical terminology — Completed
June 2023
Understanding and using medical terminology
Full results: Completed
Security guard skills — Completed
September 2024
Assessing risks, enforcing security standards, and handling complaints Full results: Completed
Work style: Reliability — Proficient
September 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Customer focus & orientation — Completed
December 2022
Responding to customer situations with sensitivity Full results: Completed
Customer service — Proficient
May 2022
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
• Excellent cashiering, excellent customer service, excellent verbal and written communications skills, excellent typing skills, excellent 10-key skills.