Direct Support A Team

Brandy Shoun

Milligan, TN *****

*****************@*****.***

+1-423-***-****

Professional Summary

I am an enthusiastic, self-motivated, reliable, responsible and hard-working person. I am a team player and i am adaptable to all challenging situations. I am able to work well both in a team environment as well as using my own initiative. I am able to work well under pressure and adhere to strict deadlines and rules. Authorized to work in the US for any employer

Willing to relocate to: Pine Crest, TN

Authorized to work in the US for any employer

Work Experience

House Manager

Caregiver of Tennessee-Greenville, TN

May 2021 to Present

• Ensure that home is stocked with food and supplies well in budget.

• Utilize food stamps or other community programs that may enhance the financial budget of home.

• Ensure home is in good repair and report all maintenance needs.

• Responsible for obtaining goods and services that each resident requires.

• Keep current accounts for each individual.

• Review, prepare, and maintain accurate, current client related records.

• Responsible for oversight of house operations, activities, and service delivery to residents.

• Monitors medication delivery and provides oversight of staff and provides direction to staff and keeps accurate schedule for house staff to follow.

• Knowledge of Service coordination for developmentally disabled individuals, individuals with medical disabilities and individuals with cognitive disabilities.

• Knowledge of Service Plans/Individual Service Plans

• Knowledge of waiver rules and requirements

Direct Support Professional (DSP)

OMNI VISIONS, INC.-Johnson City, TN

October 2014 to Present

Responsibilities

Provide Direct Support to intellectually disabled individuals Skills Used

CNA Med trained CPR certified

Direct Support Professional

Caregiver of Tennessee-Greeneville, TN

November 2014 to October 2017

• Direct support staff for intellectual disabled adults.

• Medication administration certified in TN

• CPR certified

• CNA certified

Telemetry Technician/ CNA

MSHA-Johnson City, TN

July 1997 to May 2012

Responsibilities

Monitor Telemetry Patients cardiac rhythms and report any irregular rhythms to nursing staff. CNA duties include vital signs, blood glucose monitoring, EKGs as needed, Weights, turning patients routinely, assisting pts. to bathroom, documentation of intake output, and assistance with personal care and hygiene as needed.

Cardiac Dysthymia trained, Phlebotomy, CNA duties on ICU step down units, Blood glucose monitoring, basic patient care duties, safe sitter class, EKGs. remote work from home

Education

Currently student intern @ University of Phoenix in Studying Healthcare Administration

University of Phoenix-Online Campus - Phoenix, AZ

August 2023 to Present

Bachelor's degree in Healthcare Admin

Some college

High school diploma or GED

Skills

• Physical therapy

• Pivot tables

• Laundry

• Patient Care

• Developmental Disabilities Experience (10+ years)

• Mac OS

• Phlebotomy

• Microsoft Office (10+ years)

• Vital signs (10+ years)

• Administrative experience (10+ years)

• Hospital experience

• Typing (10+ years)

• Phone etiquette

• Computer skills (10+ years)

• Google Suite

• Google Docs

• Quality control

• Medical scheduling

• Data entry (10+ years)

• Client services

• Macros

• Software troubleshooting

• Vital signs (10+ years)

• Medical office experience

• Home care (10+ years)

• Customer service

• Medical receptionist

• Office experience

• Senior care

• Communication skills

• Social media management

• Nursing (10+ years)

• Grammar Experience

• PHP

• Proxy servers

• Sales

• Medical transcription

• Meal Preparation (10+ years)

• Critical Care Experience

• Phlebotomy (10+ years)

• Video production

• HIPAA (10+ years)

• Research data collection

• Writing skills (10+ years)

• Bilingual

• Telemarketing

• Management

• Customer relationship management (10+ years)

• Epic

• Databases

• Caregiving (10+ years)

• Medical Records

• SharePoint

• Adobe Acrobat

• Microsoft Excel

• Venipuncture

• Filing

• Med spa experience (3 years)

• HEDIS (5 years)

• CNA (10+ years)

• Order entry

• Computer skills20

• Typing (10+ years)

• Applied behavior analysis (10+ years)

• Microsoft Office

• Care plans

• Customer support

• Research

• Analysis skills

• Outbound calling

• ERP systems

• Accounts receivable

• Medical administrative support

• Recruiting

• Transcription

• Live chat

• DSP (10+ years)

• Organizational skills (10+ years)

• Data analysis skills

• Customer service (10+ years)

• Microsoft Powerpoint

• Conflict management

• Windows

• Negotiation

• Search engines

• Computer literacy

• Health information management

• Swift

• EMR systems (10+ years)

• Medical Billing (10+ years)

• Appointment scheduling

• EHR systems

• Home & community care

• Word processing

• Team development

• iOS

• Microsoft Outlook

• Infant care (10+ years)

• English (10+ years)

• Caregiving

• Multi-line phone systems

• Nursing (10+ years)

• Acute care (10+ years)

• Microsoft Access

• Technical support

• Medication administration (10+ years)

• Cold calling

• Inpatient

• Time management

• Documentation review

• Clerical experience

• VPN

• Operating systems

• Microsoft Word

• Medical terminology (10+ years)

Links

http://Linkedin.com/in/brandyshoun1974

Certifications and Licenses

Driver's License

August 2023 to August 2031

TN Drivers License

AED Certification

October 2023 to October 2025

Basic operation of AED

First Aid Certification

October 2023 to October 2025

Basic First Aid

CPR Certification

October 2023 to October 2025

Basic Life Support/First Aid

BLS Certification

Certified Coding Associate

Professional In Human Resources

Additional Information

Healthcare Administration Certification Student

Contact this candidate