20+ years customer service

Laura O. Caneer

*** ******** *** ** ** Payne, AL 35967• 256-***-****

*******@*****.***

Personal

I am a loyal, dedicated and industrious person. I learn quickly and thrive in a demanding environment. I enjoy challenges and working in/with the public. I have no problem with multiple tasks and/or high-pressure working conditions.

Education

Certificate in Industrial Electronics, Northeast Comm. College, 2000, Additional training with MS Office, Word, Works, Excel, Access, Windows 95, 98, NT and XP, Page Maker, HTML, Power Point, and Corel

In process: BS degree in Sociology at Jacksonville State.

Employment

Online order filler 01/2021-06/2022

Walmart, Fort Payne, AL

Picking and assembling customer orders, Staging, and dispensing orders, packing orders for shipping. Follow written and verbal instructions, reading handheld computers and order forms, be accurate, versatile, and able to change jobs and duties quickly. General clean-up and other duties as required.

General associate 08/2013-01/2021

Heritage Wire Harness, Fort Payne, AL

Assembly of industrial wire harness. Pull wires, read plans, troubleshoot issues. Follow written and verbal instructions, be versatile and able to change jobs and duties quickly. General cleanup and other duties as required.

General associate 01/2013-08/2013

Auto Zone, Scottsboro, AL

Customer service. Looking up parts and auto repair information on computerized database. Pulling, ordering, and stocking parts and auto accessories. Cashiering and store clean up, money handling, testing, and recommending automobile components.

Front Desk Clerk 06/2009-12/2012

Best Western/Rainsville Inn, Rainsville, AL

Responsible for checking guests in and out of the Hotel, transmitting and receiving messages, using telephone or telephone switchboard, and assisting with general information; responsible for running reports required by general manager. Keeping records of room availability and guests' accounts, manually or using computer. Computing bills, collecting payment, and making change for guests. Made and confirmed reservations by phone, online or in person.

Delivery Driver 09/2008-05/2009

Domino’s Pizza, Fort Payne, AL

Order taking by phone and in person on computers. All areas of food prep and handling. Delivering food orders to customers’ homes and collecting money. Responsible for monies collected each day

Further work experience available upon request

Training

I have also had job experience in photo lab, computer assembly, shipping and receiving, radio dispatching, cosmetology, vinyl siding, roofing, and census work.

I have had extensive hands-on experience with electronic parts, various computer applications, and assembly during my schooling and training. I am a bonded Notary Public for the State of Alabama at large, my commission expires March 14, 2026.

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