FAIAZ RAHAT CHOWDHURY
747-***-**** • *************@*****.*** • LinkedIn • Google Scholar
Results-driven Business Analyst with an MBA in Business Analytics, adept at leveraging advanced data analytics, predictive modeling, and statistical analysis to drive data-informed decisions. Skilled in data visualization tools such as Tableau and Power BI. Also a strong foundation in accounting principles with hands-on experience in financial data analysis, audit documentation, and compliance reporting. Proven track record of optimizing business processes and delivering actionable insights to enhance performance and achieve strategic goals. EDUCATION
● Master of Business Administration, Business Analytics December 2023 Gannon University Erie, PA, USA
● Bachelor of Business Administration, Accounting May 2021 Bangladesh University of Professionals (BUP) Dhaka, Bangladesh TECHNICAL SKILLS
Software: Microsoft Word, Advanced Excel: Pivottable, VLOOKUP; Microsoft PowerPoint, IBM SPSS Statistics, Google Suite, Microsoft Power BI, XERO: Bank Reconciliation Software, Tableau, JIRA PROFESSIONAL EXPERIENCE
Business Analyst February 2024 – Present
BDITDOMAIN Warren, MI, USA
● Conducting thorough assessments, document requirements, and collaborating with cross-functional teams to implement targeted solutions, ultimately reducing operational costs by 15% and boosting productivity by 20%.
● Leading a modernization initiative, coordinating across teams to design and implement technical upgrades, which ultimately improves system performance by 30% and greatly enhances user satisfaction.
● Utilizing data analytics tools (Excel, Power BI, Tableau) to analyze operational performance and develop actionable insights, leading to process optimization and enhanced profitability.
● Collaborating with leadership and cross-functional teams to implement data-driven recommendations aligned with company goals, improving business outcomes and strategic decision-making.
● Collaborating with internal audit teams to assess compliance and ensure data integrity across financial systems.
● Managing multiple projects, organizing regular stakeholder meetings, sharing key insights, and training junior team members, which streamlines communication and boosts project success rates by 25%. Client Service Associate May 2021 – December 2021
AIMS Education Sylhet, Bangladesh
● Developed targeted marketing materials, organized over 10 client-focused events, and proactively addressed 50+ client inquiries to deliver personalized service, which resulted in building strong client loyalty and significantly enhanced overall engagement.
● Curated marketing materials, organized events to boost brand visibility, and collaborated closely with clients to provide tailored, responsive service, which strengthened client connections and increased loyalty and customer satisfaction by 35%.
Finance Intern January 2021 – June 2021
Jalalabad Gas Transmission and Distribution System Ltd.Sylhet, Bangladesh
● Analyzed financial data to identify discrepancies, implemented corrective actions to enhance reporting accuracy by 20%, and supported internal audits for regulatory compliance.
● Streamlined processes by managing 200+ vendor transactions, reconciling accounts, and meticulously maintaining journal entries, ensuring accurate and compliant records, resulting in improved financial accuracy and support audit readiness.
● Conducted cash flow analysis to monitor inflows and outflows, identifying inefficiencies and proposing adjustments that optimized liquidity management.
Office Administrator January 2020 – December 2020
Makson Brothers Ltd.Sylhet, Bangladesh
● Oversaw daily office operations, including scheduling, correspondence, and supply management. ensuring seamless workflow and improved organizational efficiency.
● Implemented a digital filing system, reducing document retrieval time by 30% and enhancing record-keeping accuracy.