Credit Card Office Manager
Resume:
Karen Woodmansee
Evanston, WY *****
**********@*****.***
Objective
Ambitious, initiative, and oriented person seeking a position where I can continue to apply my expertise, expand my knowledge, abilities, and experience in office work; while contributing to an organization that can challenge and stimulate my interest in this field.
Qualifications
Experience with all aspects of accounting responsibilities
Managed and maintained an organized, happy work environment for all office personnel
Maintain applicant tracking system by entering and updating requisitions, sourcing, profiling, matching, resume management, and hiring information.
Established candidate qualifications by screening applicants, scheduling interviews, completed: reference, social security, background, and employment history checks.
Assisted in handling all advertisement for company in aspects from recruiting by phone, in person, and/or internet; as well as created attention grabbing advertisement posters, fliers, and adds to help bring in the traffic flow that was required.
Created and maintained daily reports for Credit Card Transactions and Sales for the day as well as received, processed, and filed client orders.
Handled credit card verification and processing to ensure that client fulfillment of purchase was satisfactory and reassuring.
Maintained customer complaints and/or concerns with service by tracking the process of the order as well as providing a tracking system for customer to track their own order as well.
Maintained National and non-national accounts to insure requested fulfillment was filled (per customer requirement) for local companies within regional expectations
Job History
Spidle Turbeco Office Manager/AP Evanston, WY 3/06-present
Handle all aspects of Office Management duties
Monthly/Quarterly reports for A/P for northern region in addition to all other accounting responsibilities
Responsible for all new hire orientations, paperwork, background, and drug screens for a large corporation
Schedule meeting, conference call, etc. for all regions and reservations (i.e. flights, hotels) for northern region.
Create all presentations, maps, customer contracts, projected sales/revenue reports for the president of the northern region.
Manpower of Utah Staffing Specialist Murray, UT 2/05-3/06
Screened applicants (phone & in person), scheduled interviews
Completed: reference, background, and employment history checks
Prepared applications and employment offer forms
Recruited throughout Salt lake Valley DWS Locations
Interacting with prospective customers to potentially create new business opportunities for all parties involved
Discover Financial Human Resources Sandy, UT 7/04-1/05
Screened applicants, scheduled interviews
Completed: reference, background, and employment history checks
Prepared applications and employment offer forms
Assisted in all aspects of HR functions
Trendwest Telephone Operator Ogden, UT 1/04-6/04
Customer Service
Called both Non-Owner and Owner Referrals
Number one with tours and close percentage, final three months
Was made a Trainer and Team Lead for the Re-Tour Program
I-Wealth Inc Operation Manager St. George, UT 1/03-12/03
Received, Processed, and Filed client orders
Credit Card Verification and Processing
Handled Daily Reports for Transaction and Sales
Assured client fulfillment with verbal and non-verbal communication
Casa Blanca Lifeguard Mesquite, NV 8/02-1/03
Supervisor of other lifeguards to insure daily task fulfillment
Customer Service and maintained water and public safety
Education
Dixie State College 2001-2003
Weber State University 2004-2004
Relevant Experience
Computer knowledge of:
Microsoft Office
Excel
Word
Works
Power Point
Internet
People Click
Peach Tree
Navision
WPM : 65
Other Experience
EMT Certified
References Available Upon Request
Contact this candidate