Accounts Receivable Team Leader

Summary

Skills

Experience

July ****

to

February 2006

May 2003

to

June 2004

July 2002

to

November 2002

Kimberlee Derington

*************@*****.***

Team Leader with management experience and exceptional people skills. Versed in accounts

receivable; Microsoft office and data entry. Desires a challenging role as a professional

assistant with the opportunity to expand my knowledge and experience.

Operations management Expense Control

Training and development Computer Literate

File/records maintenance Customer Satisfaction

Client-focused Client Relations

Excel in data analysis Creative Problem Solving

Financial records and processing Accounts receivable

Results-oriented Customer Needs Assessment

Microsoft Office

Quick learner

Laser and Computer Options Tempe, AZ

Office Administrative Assistant

Oversee receptionists area, including greeting visitors and responding to telephone and

in-person requests for information and orders.

Accounts receivable

Whataburger Phoenix, AZ

Senior Team Leader

Ensure smooth operation of shifts and customer service

Balanced daily financial sheets

Created deposits and did daily transactions

Informed customers about all product lines and services offered by the company.

Performed assigned projects and completed checklists in an efficient and accurate manner.

Processed shipments and maintained organized stock shelves.

Balanced the needs of multiple customers simultaneously in a fast-paced retail

environment.

Maintained visually appealing and effective displays for the entire store.

Delegated work to employees based on shift requirements, individual strengths and

unique training.

Resolved customer problems by investigating issues, answering questions and building

rapport.

Placed special merchandise orders for customers.

Checksmart Phoenix, AZ

Teller

Examined checks for identification and endorsement.

Entered member transaction data into the online banking software.

May 2000

August 2002

July 1999

April 2000

Education and Training

to

to

Directed specific questions to appropriate branch personnel.

Processed cash withdrawals.

Maintained confidentiality of bank records and client information.

Loaded consumer loan applications into the loan processing program.

Mr. Lucky's Phoenix, AZ

Snack Bar Attendant

Completed shift beginning and end procedures in full.

Emphasized fast, friendly customer service.

Effectively communicated with kitchen staff regarding customer allergies, dietary needs

and other special requests.

Operated and maintained cleaning equipment and tools, including the dishwasher, hand

wash stations, pot-scrubbing station and trash compactor.

Actively complied with all health department regulations and rectified issues

immediately.

Actively complied with all health department regulations and rectified issues

immediately.

Actively complied with all health department regulations and rectified issues

immediately.

Actively complied with all health department regulations and rectified issues

immediately.

Actively complied with all health department regulations and rectified issues

immediately.

Actively complied with all health department regulations and rectified issues

immediately.

Actively complied with all health department regulations and rectified issues

immediately.

Actively complied with all health department regulations and rectified issues

immediately.

Actively complied with all health department regulations and rectified issues

immediately.

Actively complied with all health department regulations and rectified issues

immediately.

Whataburger Phoenix, AZ

Assistant Store Manager

Mentored the team on effective upselling and cross-selling techniques.

Processed credit and debit card payments and returned the proper change for cash

purchases.

Efficiently addressed customer issues to ensure quick and successful resolution.

Recruited, interviewed and hired individuals who demonstrated passion and dedication

and would add value to the team.

Kept the showroom clean and maintained neat, orderly product displays.

Worked as a team member to provide the highest level of service to customers.

Resolved customer problems by investigating issues, answering questions and building

rapport.

Opened and closed the store, including counting cash, opening and closing cash registers

and creating staff assignments.

2013

Everest College Thornton, CO

Associate of Applied Science: Paralegal

Completed coursework in Legal Research and writing, Contract Law and Critical

Thinking.

3.48 GPA

Presidents List and Deans List Recipient

Contact this candidate