Data Entry, Customer Service

Heidi M. Huff **** S. ***th Plaza Apt. ***, Omaha, NE 68130 402-***-**** *********@*****.***

Career Summary

Versatile and results-driven professional with a demonstrated history of excellence in client relationship management, technological innovation, and data-driven decision-making. Excels at enhancing organizational success through strategic planning, sales acumen, and targeted marketing initiatives. Dedicated to leveraging dynamic skills to drive continuous improvement and achieve operational goals.

Skills

Expertise in Client Relationship Management

Proficiency in Advanced Technology Utilization

Superior Organizational and Time-Management Skills

Advanced Real Estate Analysis and Negotiation

Skilled Insurance Sales Professional

Programming Expertise in COBOL, SAS, and JCL

Strategic Marketing and Advertising Acumen

Comprehensive Data Analysis and Forecasting

Strong Sales and Negotiation Expertise

Proficiency in MS Office 365 Suite (Word, Excel, PowerPoint)

Experience with Collaboration Tools like Slack and Salesforce

Professional Experience

Dog Sitter Rover 2022 – Present

Delivered exceptional pet care, fostering trust and reliability with clients.

Maintained vigilant attention to safety and security protocols for client homes and pets.

Independent Licensed Insurance Agent US Health Advisors 2016 – 2022

Maximized lead generation through skillful use of the Vanilla Soft platform.

Applied advanced technological solutions to streamline operations and optimize efficiency.

Demonstrated exceptional self-motivation and time management in a remote work setting.

REALTOR Coldwell Banker REA 2015 – 2016

Successfully marketed properties utilizing cutting-edge company resources.

Delivered comprehensive home analyses with high-impact software tools.

Effectively navigated MLS and Word 365 for seamless transaction management.

Marketing Analyst Sprint Telecommunications 2000 – 2001

Conducted precise data collection and modeling to guide forecasting initiatives.

Negotiated advantageous contracts for hardware procurement with external vendors.

Consistently surpassed deadlines through meticulous project coordination.

SAS & JCL Programmer Sprint Telecommunications 1999 – 2000

Developed robust data compilations using SAS and JCL, ensuring accurate analysis.

Presented detailed data insights, enhancing client understanding and decision-making.

Supervisor/Operations Analyst Sprint Telecommunications 1998 – 1999

Directed and motivated a high-performing team of contract employees.

Delivered comprehensive training in proprietary software systems (SABRE, AS400).

Surpassed operational benchmarks through innovative leadership techniques.

Operations Analyst Sprint Telecommunications 1997 – 1998

Compiled and presented critical management data, supporting strategic planning effort

Utilized MS Office Suite to create impactful data visualization reports.

Programmer Sprint Telecommunications 1994 – 1997

Spearheaded account updates with expertise in COBOL programming.

Account Maintenance Rep Sprint Telecommunications 1993 – 1994

Researched and resolved client account issues with a solutions-oriented approach.

Outbound Sales Representative Sprint Telecommunications 1990 – 1993

Engaged in proactive outreach to recapture clients and exceed sales targets.

Education

XCEL Online Insurance Course 2016 Certification in Life, Health, Accident, Disability, & Annuities (60 Credit Hours)

Randall School of Real Estate 2013 – 2014 Real Estate License (120 Credit Hours) Courses Completed: Principles & Practices, Real Estate Law, Property Management, Sales & Brokerage

Vatterott College 1999 C++ Programming Course (10 Credit Hours 4.0 GPA)

Longview Community College 1994 – 1998 Associate’s Degree in General Studies & Criminology (3.07 GPA)

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