Customer Service Inventory Management
Resume:
Starasia Allende **** Prospect ave
Bronx, NY ****7
****************@*****.***
EXPERIENCE
Amozan Delivery Execatiove
Lynx Logistics LLC, Bronx, NY. Aug 2023 - Present
• Maximized route efficiency through careful planning, anticipating traffic delays or changes in weather conditions.
• Collaborated closely with warehouse staff on inventory management systems ensuring accuracy of orders placed by customers.
• Maintained accurate records of all shipments including dates, quantities, destinations and costs.
• Ensured proper loading and unloading of goods onto delivery trucks using appropriate equipment such as forklifts, pallet jacks and hand trucks.
• Monitored driver performance in order to ensure compliance with safety regulations.
• Analyzed daily data reports to identify areas of improvement in delivery operations.
• Provided excellent customer service by answering queries related to product delivery times, tracking information and other relevant details. Cashier
Partycity, New York, NY Jan 2022 - Dec 2023
• Operated cash register and accurately processed payments, returns, and exchanges.
• Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
• Performed opening and closing procedures, such as counting cash register, restocking, and cleaning. • Built and maintained positive working relationships with co-workers.
• Demonstrated excellent customer service skills while interacting with customers in a friendly manner. • Developed strong customer service skills by providing efficient and accurate service.
• Accurately processed customer payments using cash, credit cards, and checks.
• Handled customer complaints and inquiries in a courteous and efficient SKILLS
• Warehouse Operations
• Professionalism
• Loading and Unloading
• Vehicle Inspection
• Logistics Coordination
•Time Management
• Traffic Laws
• Active Listening
• Problem Solving
• Delivery Optimization
• Safety Protocols
• Route Planning
manner.
• Counted and balanced cash drawer at the beginning and end of each shift.
• Delivered exceptional customer service at all points of contact.
• Processed customer orders and ensured the accuracy of their purchases.
• Performed opening and closing duties such as counting money, balancing registers and reconciling discrepancies.
• Assisted customers with locating items throughout the store when needed
Cashier
Partycity, New York, NY Jan 2022 - Dec 2023
• Operated cash register and accurately processed payments, returns, and exchanges.
• Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
• Performed opening and closing procedures, such as counting cash register, restocking, and cleaning. • Built and maintained positive working relationships with co-workers.
• Demonstrated excellent customer service skills while interacting with customers in a friendly manner. • Developed strong customer service skills by providing efficient and accurate service.
• Accurately processed customer payments using cash, credit cards, and checks.
• Handled customer complaints and inquiries in a courteous and efficient manner.
• Counted and balanced cash drawer at the beginning and end of each shift.
• Delivered exceptional customer service at all points of contact.
• Processed customer orders and ensured the accuracy of their purchases.
• Performed opening and closing duties such as counting money, balancing registers and reconciling discrepancies.
• Assisted customers with locating items throughout the store when needed.
Driver and Transport Manager.
Harris Hands Coummunity Service, Bronx, NY Jan 2022-May 2023
• Prepared budgets for operating expenses such as fuel costs or repair bills.
• Monitored driver performance, providing feedback and coaching to improve efficiency.
• Created reports detailing the performance of the transport operations team.
• Monitored fuel consumption levels for each vehicle in the fleet. Jan 2022 - May 2023
• Organized official visits of dignitaries from abroad, including arranging travel, lodging and security arrangements.
• Conducted comprehensive research into customer inquiries using internal resources as well as external sources such as industry websites.
• Assisted with setting up accounts for new customers according to their specific needs.
Crew Team Member
McDonald's, New York, NY Feb 2021 - Jun 2021
• Memorized food and drink recipes to prepare orders with speed and accuracy.
• Demonstrated ability to work in a fast-paced environment and effectively handle multiple tasks simultaneously.
• Mastered communication and customer service skills while interacting with customers, co-workers, and management.
• Placed orders into POS systems and handled cash and credit transactions.
• Ensured accuracy of orders by verifying product descriptions, prices, quantities. before checkout process was complete.
• Adapted well to rapidly changing situations while remaining focused on achieving desired results.
• Packaged and labeled to-go and delivery orders for pickup.
• Exhibited excellent organizational skills while managing the crew team's daily operations.
EDUCATION
Liberty HighSchool
Kissimmee, Florida — H.S Diploma
05/2016 - 06/2019
REFRENCES
Brianna R. (Former Coworker)
Sameer M. (Former Manager)
Celia S. (Former Manager)
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