Santa Ana, California 92703
***********@*****.***
CORPORATE LEVEL FRONT OFFICE OPERATIONS & ADMINISTRATIVE PROFESSIONAL Motivated leader with over 12 years of progressively challenging experience achieving short and long-term position requirements. Establish professional and friendly rapport with guests, co-workers and staff. Exercise diplomacy and tact; enjoy a reputation of relational excellence and overcoming obstacles critical to performance goals. Uphold standards of quality and excellence. Effectively perform all responsibilities expected. Thrive under pressure. CAREER TRACK & PERFORMANCE
ARCHITECTS ORANGE Orange, Ca
FRONT OFFICE COORDINATOR Oct. 2020 – Aug. 2024
First point of contact in both Commercial and Multifamily Offices for facilities, catering, IT, office and kitchen supplies, office equipment, shipping, parking and safety protocol.
Responsible for answering multi-line phone system, greeting guests including service technicians and caterers. Notified staff of incoming shipments and processed shipments including couriered architectural plans.
Supported Project Coordinators and CEO with data entry and invoicing clients. Reconciliation of monthly expense report for weekly catering, office and miscellaneous expenses for staff recognition and team-building events.
Assisted new hires get set up in their workspaces. Configuring the network to allow employees access to the scan drive. Collaborated with IT to help coworkers get back online after power outages.
Coordinated with industry professionals making virtual and in-person presentations. Set-up and cleanup of all meetings. In charge of catering, attendance and insuring architects received AIA credits for courses in the presentation. Provided IT assistance to lunch & learn presenters. WARE MALCOMB Irvine, Ca
CORPORATE RECEPTIONIST. 2017- Oct. 2020
Corporate Office Management: Managed front office operations including heavy multi-lined phones, domestic and international calls, calendaring, arranging transportation, dining and courier needs. Processed all outgoing shipments and courier deliveries.
Order, maintain and stock office & kitchen supplies, Maintenance of company phone lists and paging system.
Participate on committees for company events i.e. Race for the Cure, Annual Holiday Party and special holidays throughout the year,
MATTSON RESOURCES Costa Mesa, Ca
CONTRACTOR
Greet guests, administrative responsibilities: scan, file, fax, open mail, answer phones. Lili Y. Koyama Page 2 of 2
BROWN AND CALDWELL Irvine, CA
OFFICE ASSISTANT II Dec. 2013 - Feb. 2017
Greet and announce guests, answering company phone, reserving conference rooms, utilizing paging system, creating access badges, visitor check-in, Web Ex conferencing, order catering for meetings, office and kitchen supply orders, maintain and manage lobby area, arrange dining and guest transportation, prepare invoices for accounting department.
Expedite outgoing shipments with various couriers. Interface with IT Department on laptop reimaging, data transfer, storage, inventory and maintenance of laptops. Health & Safety Coordinator and Suite Monitor for Earthquake Preparedness and Safety Measures. As Green Team Lead, educate staff in sustainability and green practices.
As Office Activities Coordinator, send out monthly calendars and birthday emails. Collaborate with employees on team-building events i.e. baseball outings, hikes, etc. to boost morale. Plan and execute decorations needed for office events.
LEARNING CREDENTIALS
BACHELOR OF ARTS – ECONOMICS
University of California, Irvine, California
ORGANIZATIONS & ASSOCIATIONS
President, Lake Forest Chamber of Commerce, 2000-2002 Corporate Board Member – South Orange County Chambers of Commerce, 2000-2002 Habitat for Humanity, Volunteer, Women’s Build
Member, Chair, Programs and Activities - Soroptimist International