Talent Acquisition High School
Resume:
Sheryl McDonald
Phoenix, AZ *****
*************@*****.***
Professional Summary
To obtain a position that promotes personal and professional growth in all aspects of life. Authorized to work in the US for any employer
Work Experience
Recruiter/Staffing Manager
RemX Specialty Staffing-Phoenix, AZ
July 2021 to Present
Manage Full cycle recruiting desk
Conduct interviews
Update and create resumes
Negotiate pay and benefits for candidates and clients TEAM MANAGER
ALORICA, TELECOMUTE
May 2012 to July 2021
Lead 15-20 agents
Weekly/Monthly Meetings
KPI/Metric Analysis
Employee Retention and Development
Open Enrollment
Recruiting
On/Off boarding
CUSTOMER SERVICE REPRESENTATIVE
ALORICA, TELECOMUTE
February 2010 to May 2012
Taking inbound & Making Outbound Calls
Update Customer Account Details
Answer Billing Questions
Provide Payment Extensions
Monitor KIP's and Metrics
Education
High school diploma in General Studies
Horizon High School - Phoenix, AZ
August 1992 to May 1996
Skills
• Talent Acquisition
• Employee Orientation
• Kronos
• Talent acquisition
• TIME MANAGEMENT
• HRIS
• ATS
• Taleo
• CRM software
• BOOKKEEPING
• HR sourcing
• Workday
• External recruiting
• Interviewing
• RISK MANAGEMENT
• Human Resources
• Onboarding
• PeopleSoft
• Recruiting
• HR Sourcing
Additional Information
SKILLS
Computer Savvy
Bookkeeping
Communication
Leadership
Time Management
Risk Management
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