Business Analyst Process
Resume:
RESUME
GA PERSONAL PROFILE
Solutions-driven business analyst with five years of experience leading cross-functional teams in the development, documentation, and delivery of process innovations driving the attainment of business goals. Adept at conceptualizing solutions that align advanced analytics with business strategy to meet business objectives within acceptable levels of risk. Expertise in analyzing business practices, assessing performance, and implementing different IT solutions. Proficient at developing and understanding the statistical needs across the organization to design, develop, and deploy systematic improvements across the organization. Proven ability to lead multiple projects, produce computational solutions, and deliver end-to-end products for businesses and clients. Strong work ethic and commitment to compliance with professional codes, regulations, and company policies. Equipped with excellent communication skills, work ethics, and a strong sense of leadership with a commendable record of accomplishment. STRENGTHS & CAPABILITIES
Able to understand and translate customer needs into implementable business solutions.
Knowledge in financial planning, investment strategies, and market research and analysis.
Ability to plan, design, and recommends a business process to improve business activities.
Resolve project issues to meet productivity, quality, and customer satisfaction expectations.
Proven experience effectively prioritizing workload to meet deadlines and work objectives.
Worked as a liaison between business and technology functions in project/product roll-out.
Influence stakeholders and work closely with them to determine acceptable solutions
Adept at identifying and managing risks and issues as a subject matter expert for daily work
Excellent verbal and written communication skills, analytical skills, and Excel skills.
Proficient in Computer Systems and MS Office (Word, Excel, PowerPoint, etc.). PROFESSIONAL EXPERIENCE
Business Analyst
Endeavor, Beverly Hills, CA April 2023 to present
FARZANA BOBY
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Professional Skills
Requirements Gathering &
Analysis
Business Process Mapping
Business Artifacts
Documentation
Strategy Development
User Acceptance Testing
Project Management
Enterprise Implementations
KPI Dashboards & Scorecards
Data Mining & Analytics
Risk Management
BI, ERP & Big Data Platforms
SAP/SAS Solutions
Risk Management
Performance Optimization
Rela tionship Management
Concept Implementation
Advanced Problem Solving
Busine ss Process Improvement
Conflict Resolution
Strategic Planning
Decision Making
Superb Communication
Decision Making
Expertise in Information
Security
***********@*****.***
Los Angeles, CA
FB
(Business Analyst)
• Interviewing numerous stakeholders within the organization.
• Mapping requirements and drafting operational and business procedures.
• Conducting a gap analysis between the current process and the optimized process for improvement
• Creating and regularly revising information security documents, policies, processes and procedures as required.
• Working closely with business stakeholders and project teams to understand, scope and define security requirements.
• Assist in developing control testing strategies, to ensure our security controls are meeting their objectives.
• Perform internal security and vendor risk assessments.
• Support Data Protection activities as required.
• Assist the Information Security teams and Business functions in maintaining security certification which include ISO 27001 and SOC2 attestation.
• Provide effective reporting to the Information Security Manager of trends, audit findings and risk ratings.
• Manage user access for Analytics data tools.
Environment:JIRA, Agile, HTML, UNIX, ORACLE 12, Windows, Microsoft Suite, CRM, Audit Board, Microsoft Office, Excel Advanced, word, Microsoft Visio. Business Analyst
SAG. AFTRA HEALTH PLANS/SAG. Producers Pension Plan Burbank, CA March 2021 to February 2023
• Gathering and analyzing data to understand business processes and identify areas for improvement.
• Communicating with stakeholders to gather information about business needs and requirements.
• Developing and implementing solutions to improve business processes and performance.
• Creating and delivering presentations and reports to communicate findings and recommendations to stakeholders.
• Collaborating with other teams to implement solutions and track progress.
• Keeping up-to-date with industry trends and best practices to inform recommendations.
• Document business processes and recommendations for proposed solutions using standard templates.
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
• Work with IT to define, write, and develop database queries to support business needs.
• Applied industry and technical knowledge to identify and improve business processes Environment: JIRA, Agile, HTML, SQL, UNIX, ORACLE 12, Windows, Microsoft Suite, EMS, CRM, VISOVA, ECM, ThoughtSpot. Microsoft Office, Excel Advanced, word, Microsoft Visio. Business Analyst July 2018 to February 2021
Blue Shield of California, Oakland, CA
• Responsible for creating, implementing, maintaining, and enhancing Epics, user stories, test scripts,test scenarios, and test cases.
• Prepared, reviewed, and updated business analysis plan and requirements specifications with business drivers, problem statement, stakeholder model, and business domain model.
• Documented business processes and recommendations for proposed solutions using standard templates.
• Worked closely with business units and subject matter experts in the definition, Testing, training,implementation, and support of functional requirements.
• Adapted to use MS Visio, Word, Excel, PowerPoint, SQL queries, and other tools to prepare present requirements and analyze data.
• Reported the bugs and emailed notifications to the developers using JIRA.
• Analyzed requirements and user cases certified application-specific software and performed ambiguity reviews of business requirements and functional specification documents. Environment: JIRA, Zephyr, MS Office Suite, Agile, Mozilla, SQL, HTML, UNIX, ORACLE 11G, Window Quality Assurance Analyst, U.S. Bank Portland, Oregon Feb -2017 to June 2018
• Responsible for creating, implementing, maintaining, and enhancing test plans, test scripts, and test strategies that ensure Testing of all assigned software systems and hardware platforms to maintain compliance with software/hardware specifications.
• Ensured comprehensive Testing according to the software/hardware specifications using the SDLC process was followed.
• Documented all testing results in conjunction with ALM/Quality Center test plans.
• Used ALM/Quality Center test suite to track defects and provide status reporting, testing metrics, and defect tracking reports for quality assurance work efforts.
• Built verification tests, Functional Testing, integration testing, regression testing, system testing, and user acceptance testing for software, firmware, and hardware development.
• Worked closely with developers and project managers to report defects and assisted in ensuring project deadlines.
• Developed and documented effective test procedures, which effectively directed others' work. Lead brainstorming sessions to identify key testing concerns and prevent insufficiently broad Testing. EDUCATION
Bachelor of Arts and Science
Bangladesh University Dhaka, Bangladesh
Major: English literature
Minor: Computer Information Systems (CIS)
TECHNICAL SKILLS
Applications: Java, ASP, .NET, Visual Basic, C Sharp Testing areas: Web Testing, Database Testing, Client Server Testing Types of Testing: Black box testing, Integration testing, Regression testing, Compatibility testing, System testing, Functional Testing, End to End Testing, Sanity Testing, User Acceptance Testing(UAT) Testing tools: HP ALM 12.5 / HP Quality Center (QC) 11.5, HP Unified Functional Testing (UFT) 12.2, JIRA, Team Foundation Server
(TFS) 2015, Microsoft Test Manager (MTM)
Methodologies: Agile
Operating Systems: Windows, UNIX/Linux
Database: MS SQL Server 2008, 2012, Microsoft Access, Oracle 11g REFERENCES
Available upon Request
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