Crew Member Customer Service

Sasha McCoy

Washington Dc, DC ***** • 202-***-**** • *******.*******@*****.***

Education

Bachelor of Science: Veterinarian Assisting, Expected in 05/2027 Morgan State University - Baltimore, MD

Professional Summary

Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.

Skills

Customer Engagement

Food Running

Food Preparation

Customer Service

Problem-Solving

Teamwork and Collaboration

Work History

Crew Member, 08/2023 to 11/2023

Smoothie King

Improved customer satisfaction by providing friendly and efficient service at the register. Enhanced team productivity by maintaining a clean and organized workspace for crew members. Ensured accurate order fulfillment with diligent attention to details while assembling meals. Contributed to increased sales by upselling menu items and promoting special offers. Team Member, 06/2022 to 07/2023

Tropical Smoothie Cafe

Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.

Boosted overall productivity by identifying areas for improvement and developing targeted strategies.

Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Languages

Spanish

Native or Bilingual

English

Native or Bilingual

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