Data Entry Patient Services
Resume:
Carnethia Solomon
Los Angeles, CA *****
****************@*****.***
Professional Summary
Dedicated and detail-oriented healthcare professional with extensive experience in patient services, medical administration, and front-office operations. Adept at insurance verification, scheduling, and authorization processes. Seeking a position where I can utilize my knowledge and skills gained through formal training at Everest College and hands-on experience at Victory Consultants and United Medical Imaging to contribute as a valuable team member providing quality patient services.
Skills
Patient services
Front-office administration
Insurance verification
Medical billing
Medical scheduling
Electronic Medical Records
(EMR)
ICD-9
ICD-10
CPT coding
Medical terminology
Charting
Data Entry
Phone etiquettes
Customer service
Phlebotomy
Vital signs
EKG
Epic Systems
QuickBooks
Work Experience
Patient Service Representative (PSR)
RadNet – Inglewood, CA January 2024 – Present
Managed multiple phone lines, assisted patients, and navigated Epic systems for scheduling and record-keeping.
Scheduled and confirmed patient appointments while efficiently handling a high volume of inquiries.
Verified insurance coverage, obtained prior authorizations, and ensured accurate billing information.
Assisted with patient check-in, verified demographics, collected co-pays, and explained office policies.
Maintained and updated patient records, including personal information, medical history, and insurance details.
Performed administrative tasks such as filing documents, organizing charts, and managing office supplies. General Clerk
FalconTek – Herndon, VA June 2023 – December 2023
Handled high-volume calls, provided information, and directed inquiries.
Performed data entry, maintained records, and processed documents.
Assisted with filing, scanning, and organizing office materials.
Verified and updated customer or patient information.
Managed correspondence, prepared reports, and supported office tasks. Receptionist
Kimble Center for Intimate Cosmetic Surgery – Beverly Hills, CA March 2023 – May 2023
Coordinated and scheduled patient appointments.
Verified insurance coverage and eligibility.
Processed and scanned authorization documents.
Performed accurate data entry and record maintenance. Administrative Assistant/Receptionist
Gardena Women's Center – Gardena, CA September 2022 – February 2023
Scheduled appointments and verified insurance.
Scanned and modified authorizations.
Performed data entry tasks.
Administrator Scheduler
United Medical Imaging – Inglewood, CA August 2021 – September 2022
Scheduled appointments and verified insurance.
Scanned and modified authorizations.
Assisted with breast biopsy and thyroid procedures.
Conducted data entry tasks.
Medical Receptionist
Victory Consultants – Van Nuys, CA April 2015 – August 2021
Answered phone calls and scheduled appointments.
Verified insurance and managed medical records.
Scanned authorizations.
Education
Everest College – Los Angeles, CA (2009 – 2010)
Banning High School – Wilmington, CA (Diploma, 1988 – 1992) Certifications & Licenses
Certified Medical Assistant (February 2009 – Present)
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