Human Resources Senior

Khalida Aftab

*******.*****@*****.*** / Cell # 732-***-**** / www.linkedin.com/in/khalida-aftab

Senior Human Resource Generalist

A persistent, team-oriented, and empathetic Senior Human Resources with over 9 years of experience in Payroll Processing, Benefit Administration, Recruitment, Onboarding / Offboarding, H1-B Processing with exceptional organizational, communication, and customer service skills. Exemplary attention to detail and project management, expertise to adhere to deadlines while delivering high quality results in process analysis and optimization. CAREER HIGHLIGHTS

Complete processing of Biweekly Payroll, Time & Attendance, Time Off, Benefits and Employee Data Management.

Drafted numerous policies to include document retention, time and attendance, cell phone, company car policies as well update Company Handbook.

Created a new template in ADP to track Time record of Temporary employees and helped company save thousands of dollars by ending agreement with ClockShark - a platform used for time record.

Created a Comprehensive Expat Requirement guidelines for the Expats for a smooth transition to USA with information for applicable websites, phone number, addresses.

Promoted to positions of increasing authority and responsibility at Extensis HR due to exceptional interpersonal relations strategies, client retention, workflow efficacy, and overall exceptional performance.

Decreased onboarding time by 50% by establishing efficient workflows and implementation of onboarding experience for the new hires.

Ensured compliance with IRS work eligibility regulations by creating a new Audit Department within the HR function to support nonresident alien employee management and exceed customer expectations.

Identified areas for improvement to eliminate risk factors and deliver high quality services by recognizing major bottlenecks that hindered client paycheck delivery through cross-functional collaboration.

Decreased human errors 30% and increased contract reception rate 20% by leveraging a solid work ethic to manage and streamline registration and certification processes for Government contracts with Teams Inc. PROFESSIONAL EXPERIENCE

CMIC CMO USA, Cranbury NJ 2022 -present

Employee Hiring & Onboarding and Separation Administration:

Responsible for overseeing new hire orientation, emails, and hiring paperwork, ensuring timely completion and explaining company policies and benefits.

Initiated background checks and drug tests before employees' start date and facilitated communication with internal teams, IT Security, Quality Assurance to set up the New Hire.

Conducted the off-boarding process, including exit interviews, handled unemployment inquiries, and collaborated with external vendors for benefits-related issues. Payroll Processing

Accurate/timely processing of bi-weekly payroll, including meticulous auditing and document management.

Managed end-to-end processing of employee data, covering new hires, changes, additional earnings, and benefits such as health benefits and 401K contributions.

Demonstrated proficiency in payroll software and HRIS, ensuring rigorous reconciliation to identify and resolve discrepancies for the prompt submission of payments. Benefit Administration

Spearheaded collaboration with Healthcare Benefit Providers, utilizing diverse platforms to strategically establish robust benefits, encompassing Medical, Dental, Vision, and a spectrum of impactful Supplemental and Voluntary Benefits.

Led end-to-end Open Enrollments with precision, ensuring flawless execution and delivering detailed benefit presentations during new hire onboarding. Skillfully addressed intricate inquiries on plan provisions and facilitated seamless employee enrollment with carriers through multiple platforms.

Functioned as a pivotal liaison between employees and insurance providers/brokers, overseeing meticulous benefit enrollment, adeptly resolving complex issues, and optimizing plan utilization for fostering positive employee relations.

Played a key role in administering COBRA compliance, meticulously managing weekly, bi-weekly, and monthly HR and Benefit-related invoices for vendors and providers. Strategically reconciled discrepancies and cultivated an advanced understanding of HRIS and diverse vendor enrollment systems, proactively generating reports to elevate overall efficiency and precision in benefits administration. Recruiting

Managed end-to-end recruitment and onboarding processes, overseeing offer letters, salary negotiations, pre- employment communication, background checks, drug tests, new hire orientation, benefits administration, paperwork completion, and IT setup. Conducted proactive 30- and 60-day check-ins to ensure smooth integration.

Served as a strategic liaison between hiring managers, staffing agencies, and potential hires, facilitating seamless communication from the initial interview setup to the first day in the office. Ensured a cohesive and efficient onboarding experience for all parties.

Leveraged internal channels and HRIS platforms to post new job openings on the company's website, with automatic distribution to external platforms such as Indeed and LinkedIn. Demonstrated a proactive approach to maximizing visibility and attracting top talent.

Maintaining Employee Relation and Troubleshooting HR issues

Spearheaded employee communication and coordination for HR-related matters, promptly addressing any inquiries. Assisted in complex issues with the team for resolution, demonstrating a proactive approach to problem-solving.

Efficiently troubleshoot problems, seeking advice when necessary, and meticulously followed through until resolution. Provided insightful recommendations to prevent the recurrence of issues, showcasing a commitment to continuous improvement.

Compliance in Human Resources Operation

Ensured strict adherence to federal and state employment regulations and government statutes affecting personnel administration within the organization.

Collaborated with the Immigration Specialist, supporting tasks such as visa renewals, EAD and LPR applications.

Conducted regular reviews to up-keep legal compliance in personnel matters, including policies, notices, and filings, with federal and state legislation. Proposed recommendations to Management for refining company policies and procedures, ensuring steadfast adherence to employment regulations while optimizing practical implementation and robust enforcement.

Filing & Record-keeping of Human Resources Functions

Established and maintained employee files, organizing, and filing confidential personnel, benefit, performance, and personal documents for each employee.

Recorded and updated employee status changes, such as address updates, departmental transfers, and terminations, ensuring accuracy and completeness of records.

Produced both standard and ad hoc reports to provide valuable insights and support decision-making processes. Extensis HR, Woodbridge, NJ 2018 – 2022

Implementation Lead: 2020 – 2022

Was promoted to Implementation Team Lead.

On boarded New and Returning clients into HR Cloud System (Prism), made sure the employees were set up in the system as per EEO classification, correct job title to correct job description and coordination with internal resources and third parties/vendors for the flawless execution of Onboarding new and old clients

Set up banking details, mode of payment such as ACH, Wire or Direct Bank Deposit.

Set up Benefits and deductions correctly in Prism and ran a mock payroll before the actual payroll was run to avoid any mishaps.

Entered Prior wages in HR system for end of the year correct W2 if the client came onboard mid of the year.

Handled specifically the non US resident documentation for Compliance purpose, making sure the work eligibility requirements were met, this required a detail audit of documentation such as passport, I-94, work authorization card, F1 Student work papers, H1B paperwork, and guided the clients to take appropriate steps to get the work authorization renewal done at least 3 months prior to expiration to stay within compliance framework and to avoid any layoffs.

Trained new clients on how to use the HR cloud system prior to the first payroll run as well did refresher training with any returning client and provided guidance on process and data entry.

Maintain a secure and confidential HRIS environment and ensure data accuracy and integrity within the HRIS system.

Did payroll analysis/audit through a mock payroll to make sure the first actual payroll for the client ran smoothly and their processes adhere to updated federal, state, or local laws, making adjustments / corrections as necessary

Analyzed/performed data import from the HRIS system and run reports for HR management.

Mentored new hires in all aspects of category and vendor management by training them in all systems and communication practices both internal and external to the organization. Quality Assurance Specialist: 2019 – 2020

Promoted from Senior Payroll Coordinator to QA Specialist after one year plus, due to demonstrated excellence, innovation, and Performance quality. Ensured compliance with Immigration Law by performing weekly audits on highly regulated areas and analyzing, preparing, and communicating audit findings with key internal and external stakeholders.

Ensured cross-functional efficiency between payroll and HR processes by validating all key payroll transactions.

Streamlined workflows and evaluated data integrity to increase process efficiency by 40% through gap analysis and integral ad-hoc project assistance in collaboration with the Quality Assurance Manager.

Enforced 100% compliance with company confidentiality protocols by researching topics related to Form I-9, onboarding, and taxation regulations in addition to conducting large-scale training on process enhancements.

Leveraged active listening and conflict resolution skills to understand employee concerns, translate needs into actionable solutions, and implement strategies that drove satisfaction rates 100%. Senior Payroll Coordinator: 2018 – 2019

Championed accurate, timely, and efficient payroll processes for a company of 200+ employees, ensuring strict confidentiality across all functions.

Selected to serve as an integral part of the team charged with transitioning from Apex Module to Prism, facilitating seamless information transfer and reducing payroll timelines. Human Resource Assistant eTeam Inc, Piscataway NJ 2016 – 2017

Supported Human Resource Management by reviewing resumes and identifying candidates for interviewing. Cultivated open lines of communication between HR team and employees, ensured all workplace concerns were reported and resolved promptly in a thorough and compassionate manner.

Offered assistance to the leadership team by maintaining organizational policies and Human Resource files.

Maintained all financial reporting within accounts payable and receivable, processed journal entries, and maintained financial files and Minute Books to identify discrepancies, risks and ensure accurate records.

Entrusted with data entry and retrieval via Job Diva and SAP Field Glass Vendor Management.

Worked on MBE and WMBE certificate acquisition management to file tax withholding in numerous states. Human Resource Associate Nixsol Inc, Piscataway NJ 2015 - 2016

Provided administrative support for legal projects regarding unemployment claim issues, data entry, and record updates, including orientations, creating and managing all new hire paperwork and processing.

Accurately managed screening, interviewing, and assessing 12 applicants daily to recruit external candidates through direct recruitment and internet mining while evaluating and implementing recruitment trends.

Presented candidates to hiring managers to finalize the recruitment process and manage issue resolution.

Created and updated new hire and personnel files, Human Resource Forms, and documents within the Human Resources Information Systems to develop and distribute company-wide Human Resource communications. President/Instructor Aloha Mind Math, Dunellen NJ 2008 - 2015

Increased prospective customer attraction by leveraging business strategies, sales rewards programs, and promotions following market competitor and industry trend research to identify potential new and services.

Utilized financial management, revenue report, and profit/loss statement skills to enter revenue and expense transactions, prepare expense reports, and monitor sales and service records while investigating discrepancies.

Produced 90% of all business via referrals through coupon promotions, collaborating with local business owners EDUCATION

Rutgers University: Certification in Professional Management Human Resources Punjab University, Lahore Pakistan: Master of Arts, English Literature Certifications

Human Resources Analytics

Immigration Compliance for the HR Professional: Employment Authorization Issues and Beyond

Immigration Compliance for the HR Professional: Employment Authorization Issues and Beyond

Conflict Resolution in Leadership and Talent Management.

Occupational Health & Safety Training.

Basic Good Manufacturing Practices

TECHNOLOGY & TOOLS: Microsoft Office (Word, Excel, PowerPoint, Outlook) / E-Verify / QuickBooks / Pro SAP Fieldglass / IQ Navigator / PeopleSoft / Apex / Prism / ADP / Employee Navigator LANGUAGES: English / Urdu / Hindi/Punjabi

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