Warehouse Manager Operations
Resume:
*****************@*****.***
JOE MICHAEL CASTILLO
PROFILE
Experienced professional Manager with demonstrated skills in problem solving, organizational skills, and process improvements ideas. Skilled at working in challenging environments that require customer focused resolutions and feedback.
ACTIVITIES AND INTERESTS
WORK EXPERIENCE
Travel
Golf
Exercising / Jogging
Outdoor Activities
Video Games
Sudoku / Word Games
Inventory / Operations Manager
Geodis Dallas, TX
August 2014 – March 2025
Responsible for directing overall inventory activities, receiving, storing, and distributing product, as well as providing for a safe, profitable operation.
Develop cycle count plan(s) to adhere to company quarterly compliance goal.
Set daily cycle counts expectations for employees of inventory, research, and clears of any discrepancies.
Review daily and end of shift reports to ensure completion of key tasks designed to keep accurate inventory so the team understands and works toward performance goals.
Compiled, verified, and reported daily and periodic statistical information aimed at detecting trends to improve and maintain the overall health of inventory.
Recommended and engaged in process improvements within the warehouse or distribution center which would improve accuracy of inventory and/or productivity.
Supervised employees through staff development and training, assigned duties, and examining work to ensure compliance of the company policies and procedures.
Establish operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current
Ensure a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests
Ensure the profitability of the warehouse with lean ideas and projects
Report employees' hours worked to Payroll on a weekly basis
Manage subordinates, such as Supervisors, Lead Operators, Operations Coordinators and CSRs by: interviewing, hiring, and training; planning, assigning, and directing work; appraising performance; rewarding and disciplining.
Direct, coordinate, and evaluate assigned unit(s) by carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws
Address complaints and resolves problems
Other duties as required and assigned
Warehouse Manager
Conn’s Lancaster, TX
August 2013 – August 2014
Transfers - Responsible to oversee and/or participate in the processing, picking, and loading of all local outbound trailers, and ensuring that they are accurately and safely loaded. Also to make sure that all seals are intact on all loads and the numbers recorded on the proper transfer document.
Receiving - Ensuring all incoming merchandise is properly inspected and received to assigned PO’s and confirmed by matching all receiving documents and receipts to scanned data. Report and document all overages/shortages, while overseeing the accurate and proper disposition of all received merchandise.
Warehouse Manager
H & K International Mesquite, TX
May 2012 – July 2013
2nd Shift Warehouse Manager – Managed and monitored the storage of pre-production inventory in the warehouse, receiving, and delivery of orders being shipped and the placement of proper personnel for each. Improved and instructed procedures that helped employee’s daily work and communication between shifts, warehouse departments, and the logistics office. Helped in establishing operational procedures for building manifests on international loads to insure weight and dimension restrictions were communicated and met to accommodate our customer.
Inventory / Warehouse Manager
The RoomStore Grand Prairie, TX
May 1994 – May 2012
Oversaw all aspects of inventory daily activities: scheduling and conducting actual physical cycle counts, inventory adjustments, replenishments, product relocation, and receiving confirmation. Logged, filed, and reported all inventory activities on monthly and quarterly basis with Distribution and Operation Managers in an effort to maintain the best net inventory accuracy. Also had a continuous work environment with department managers/employees in instructing or training them with new procedures or practices to implement and maintain the company's inventory goals.
EDUCATION
High School Diploma
H. Grady Spruce – Dallas, TX
June 20XX
KEY SKILLS
Inventory Management
Operations Management
Strong Analytical and Problem Solving
Decision Making
Team Building
Communication
Time Management
Organization
E-Commerce / 3PL
Bilingual Spanish
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