Project Manager Management

Robbie G. Dalton, PMP, PMI-ACP

Phone: 615-***-****

Email: ***********@*****.***

Professional Summary

Results-oriented, highly analytical and innovative project manager,

Effective leadership and implementation of industry best practices in digital and information technology organizations.

Strategic thinker with a proven track record in setting up and leading PMOs, and the ability to right-size practices for the organization's maturity level.

Experience managing a large team of project managers and collaborating closely with functional teams to drive project excellence and business transformation.

26+ years proven experience in leading and managing a PMO in a large enterprise environment, with a focus on strategic alignment and performance improvement

Strong leadership and team management skills, with the ability to inspire and motivate teams to achieve project objectives.

Proven leadership within a matrix organization involving management of people, process and resources, which are being allocated across simultaneous projects all having immovable deadlines and high levels of importance and visibility.

Excellent communication, negotiation, and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.

Exceptional organizational and time management abilities, with a keen attention to detail and the ability to prioritize tasks in a fast-paced environment.

Proficiency in project management tools and software such as Microsoft Project, MS Project Server, JIRA, Kanban and Smartsheet, and familiarity with industry-specific software and systems.

Strong project management foundation and experience with multiple PM methodologies, including waterfall, Agile and SAFe.

Demonstrated work history in customer-facing technology coordination.

Experience working with multi-disciplinary teams.

Detail oriented and process focused mind set,

Strong business acumen with ability to establish and manage standard operating procedures for service delivery.

Expert user of Excel and other Microsoft tools.

Able to assertively manage project team members to ensure dates are met, scope is controlled, and risks are actively mitigated.

Professional Experience

Various Consulting and PMO Management Roles January 2015 - Present

NIBCO: Led the development, testing, and deployment of a corporate telephone system and data migration for an acquired established enterprise system.

Allstate: Managed five Scrum Masters in an SAP environment, contributing to the implementation of S4 Hana. Coordinated resources in Ireland and India.

Teksystems Global Services: Acted as Customer Experience Leader for arketing IT services across the U.S.

Blue Cross Blue Shield: Directed operations for Government Health plans, managing a program with 22 projects.

Advanced Auto Parts: Modernized Greenfield Distribution Centers, leading the creation of a WMS template.

Tennessee Valley Authority: Configured Enterprise Project Controls tools and developed implementation plans.

Trexis Insurance: Rebranded the company across corporate websites, overseeing design updates.

Deloitte: Implemented ServiceNow at ARTC, replacing Remedy and leading training sessions.

Tractor Supply Corporation: Managed data integration and application projects within retail, upgrading Talend for vendor connectivity.

Calsonic: Implemented a new ERP system, focusing on critical path task identification and prioritization.

Bridgestone-Firestone Inc. August 2010 - December 2014

Program Manager

Created and led the IT business alignment team, managing 15 projects with a $16M budget.

Implemented SAP components for Accounts Payable, transitioning to a paperless workflow.

Replaced the Enterprise Project and Portfolio management tool with MS Server 2010.

Enhanced SAP components for payroll management, improving efficiency.

Nissan North America March 2010 - August 2010

Contract Sr. Project Manager

Led the evaluation of a global SDLC methodology, standardizing project management and reporting.

Developed projects to improve Federal reporting accuracy and reliability.

Dynamic Research Corporation 2008 - March 2010

Technical/Program Manager

Managed the SACWIS project for Tennessee, overseeing a $23M budget and a team of 150.

Led the design and development of a J2EE application, enhancing caseworker efficiency.

Directed reporting tool development across teams in multiple locations, improving executive reporting.

State of Tennessee 2005 - 2008

Office of Information Resources - Project Director

Managed the deployment of new web-based systems for Title & Registration, Driver’s License, and CRASH data.

Designed a new web-based CRASH system, enabling better decision-making with critical data.

Erie Insurance Group 2004 - 2005

Project Manager

Implemented annuity products and a lead generation system, managing a $7M project with 30 team members.

CNA Life Insurance Company 1998 - 2004

Project Manager & General Manager

Led Business Continuity/Disaster Recovery initiatives and utilized a commercial rules-engine for business process efficiency.

Education and Certifications

Middle Tennessee State University

Bachelor of Business Administration

Certfications:

Project Management Professional (PMP) Certification (2002 - 2026)

Project Management Institute - Agile Certified Practitioner (2024)

SAFe Release Train Engineer Training (2021)

SAFe Agilist & SAFe Scrum Master Training (2019)

ITIL v.3 Training (2013)

Business Continuity Planning Certification (2003)

Six Sigma in Project Management (American Management Association)

Contact this candidate