Business Management A Team

Katelyn R. Parrish

*******.**@*****.*** ph. 724-***-****

Summary:

I am a Business Management graduate with 12 years of experience in data collection. Highly skilled in case records, policy procedures, and serving customers.

Skills:

• Background in Microsoft, SAP operating systems and Transport Management platform systems.

• Recognized as a team player with strong collaboration skills.

• Experience working with Evo and Etrac Systems.

• Strong decision-maker, goal and profit oriented.

• Exceptional work ethic with ability and organization.

• Creative individual and capable problem solver.

Education

Butler County Community College - Butler, PA August 2008 – May 2010 Associate of Applied Science in Business Management. Work Experience:

Fayette Resources July 2024- Present

Therapeutic Activities Aide

• Participates in the development and implementation of Individual Service Plan

• Responsible for the daily care, training and supervision of the individuals.

• Assist individuals in developing and invoking their rights and their ability to make informed choices.

• Maintain a safe and healthy environment.

• Record progress of individuals in appropriate record.

• Make daily entries into the logbook.

• Records data for all program assistance plans.

• Responsible for petty cash and receipts.

• Assists individuals in activities of daily living skills as required.

• Working with other staff members as required in implementing and carrying out services and activities and meeting the needs of individual clients.

• Assisting with transportation or escorting clients to, from and withing the center.

• Provision of personal care and assistance to clients.

• Counsel’s individuals on routine problems and provides supports and guidance as needed.

• Maintains a positive working and learning environment.

• Identifies specific skills and support needs of individuals.

• Assists in the development and implementation of relevant community-based activities.

• Assists in the completion of the annual assessments for individuals participating in the program. Triangle Suspension Systems, Inc. April 2023- September 2023 Accounting Assistant/Customer Service

• Posting customers cash receipts

• Process daily customer invoices, daily mail, checks for payables, and customer orders

• Assisting with month end and year end closing process

• Answering main phone line and directing class

• Providing product specifications and tech support

• Assisting customers with inquiries and requests including shipping statuses, quality issues, material availability and returns.

• Other duties assigned by management

Estreet Appraisal Management Company - Remote April 2021- November 2022 Appraisal Coordinator

• Assign incoming appraisal orders by locating appraisers who meet qualifications

• Perform daily follow up on orders in progress

• Service customer by resolving issues and answering questions in a timely manner

• Respond to incoming emails and phone calls

• Participate in department meetings to improve the appraisal process

• Assist Quality Control by contacting appraisers for any needed corrections

• Keep the operating system updated with documentation on each file

• Comply with all state, federal, and company policies, procedures, and regulations

• Recruitment of appraisers including due diligence and fee negotiation Dallas Hartman P.C Attorney at Law - New Castle, PA January 2020- April 2020 Legal Assistant

• Keep cases organized

• Documenting actions

• Monitoring calendar

• Inputting information into case management software

• Meeting deadlines

• Keep clients updated by communicating case process

• Draft documents and letters

B/S/H Home Appliances Corporation - New Bern, NC January 2019 - October 2019 Bosch Administrative Logistics

• Posted, released shipments according to BSH policy and procedures

• Processed and review discrepancies from customers and warehouse return claims

• Checked for errors or changes to shipments

• Prepare and release packing slips and labels

• Created and updated accurate reports

• Accumulated data for special request reports

• Entered and filed transaction data for warehouse operations

• Communicated with warehouse, management, BSH vendors, and carriers

• Acted as backup for all other Administrative Specialists

• Performed all other duties as assigned

• Clearly and concisely communicated problems that arise with a solution minded attitude Craven County Department of Social Services - New Bern, NC February 2018 - July 2018 Family and Children Medicaid

• Interviewed the client, responsible for taking applications, verified information, determined eligibility, and maintained the record and cases for Family and Children Medicaid.

• Determined how the changes impacted the eligibility of the cases. Kellum Law Firm - New Bern, NC October 2016 - October 2017 Social Security Paralegal

• Managed various medical and non-medical communications through electronic medium

• Evaluated medical and legal documents and prepared cases for hearings

• Coordinated with clients and attorneys to ensure compliance of deadlines

• Performed research and developed comprehensive plans for Social Security issues

• Maintained and documented medical information for individual Social Security cases First National Bank of Pennsylvania - Hermitage, PA June 2014 - July 2016 Shipping and Suspense Clerk

• Prepared, uploaded and verified information on final documents for accuracy

• Uploaded image bundles to investor

• Processed data entry and packaged documents into Investor site for loan delivery

• Reviewed and uploaded pending loan items

• Maintained a clear understanding of all compliance and investor guidelines

• Called closing agents to obtain Recorded Mortgages and Final Title Policies

• Reviewed the structure of incoming loans and executed the lock within the LOS system United States Investigation Services - Boyers, PA March 2013 - June 2014 Case Screening Tech

• Responsible for screening and sensitive material specific to each case

• Revised case material

• Cleared and approved cases for advancement to the proper department

• Verified the accuracy of claims ensuring Federally applicants are free from criminal backgrounds

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