Warehouse Worker Operations Supervisor

Distinguished in warehouse supervision at DCL Logistics, I excel in operations management and staff training, enhancing efficiency and safety. Proven track record in driving performance improvement and mastering logistics coordination, evidenced by significant UPH level advancements and adept SAP use. OPERATIONS SUPERVISOR — Penske Logistics

Louisville, KY, February 2024 - Present

Ronald Green

Injection Molding Production

Supervisor

Phone 502- 615-3371

Email ***********@*****.***

Address Louisville, KY 40216

Knowledgeable of Autodesk Architectural

Desktop and Inventor

• • Knowledgeable of BAAN and SAP

• Excel, Outlook, Word and Access experience • Operations Management

• Quality Checks • Report Preparation

• Employee Motivation • Quality Assurance

• Inventory Replenishment • Operational Reporting

• Order Management • Warehouse Organization

• Warehouse Safety • Forklift Operations

• Policy Enforcement • Staff Training

• Performance Improvement • Cost Reduction

• Staff Management • Material Handling

• Warehouse Operations • Logistics

• Logistics Coordination • Stock Control

• Computer Literacy • Decision Making

• Performance Monitoring • Equipment Maintenance

• Record Keeping • Shipping and Receiving

• Organizational Skills • Load Planning

• Order Processing • Problem Solving

• Safety Compliance • Conflict Resolution

Successfully managed day-to-day operations of a large team, providing guidance and leadership to ensure efficient workflow.

•

• Oversaw staff development, training and performance management.

• Trained, coached and mentored team members to foster a highly productive work environment. PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

WAREHOUSE SUPERVISOR — DCL Logistics

US, June 2022 - January 2024

OPERATIONS/INBOUND SUPERVISOR — Arvato Bertelsmann US, June 2020 - June 2022

OPERATIONS/ OUTBOUND SUPERVISOR — Neovia Logistics US, June 2018 - May 2020

OPERATIONS SUPERVISOR — Deutsche Post DHL Supply Chain US, June 2015 - February 2018

• Assuring that all B2B and B2C orders are picked efficiently and correctly.

• Managing material handlers on their daily tasks of replenishing locations and picking component orders for assembly

• Monitoring, inspecting and performing quality checks on all orders going into and coming out of assembly area.

• Running daily reports to gauge my teams efficiency inventory and location level status. Established and maintained record keeping system for all inbound operations regarding volume, damages, safety incidents, productivity, etc

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• Oversee the unloading of trucks, trailers, overseas containers

• Maintaining payroll records in KRONOS for team members Assist receiving associates to help ensure smooth and fluid unloading processes Train employees on proper unloading techniques and equipment use with an emphasis on mitigating product and property damage Supervise unloading crews to achieve labor standards and goals

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• Build teamwork within the department

Give consistent and thorough feedback to CSR's and upper management., conduct timely performance appraisals, and deliver disciplinary action if necessary Evaluate and manage Warehouse KPI's Worked with SAP daily

•

Oversaw outbound operations of company clients (Manitowoc Cranes 06/2018-03/2019 Welbilt Kitchen Care 03/2019

– 01/2020)

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• Daily job duties were guaranteeing on time and accurate deliveries of various products to client customers

• Maintained 5-S standards and began LEAN training While working in the Manitowoc account I flashed various control boards for cranes and improved UPH levels for the team.

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• Oversaw daily operation of multiple warehouse facilities whose operations saw in excess of 1,000,000 lbs

• Of throughput volume

Ensured HAZMAT materials met customer satisfaction by accurately pulling, loading, staging and inbounding of environmentally sensitive materials

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Masterminded 30 percent increase in associate production efficiency through the leveraging of technology by utilizing Microsoft Access

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• Developed guiding principles and strategic direction for internal and external processes

• Served as chair and facilitator of monthly “Site Safety Committee” meetings

• Collaborated with DOW Chemical personnel to ensure continued employee and customer safety needs met Planned, developed and implemented two First Responder training courses with Cintas and the Red Cross resulting in nine associates, two operation managers and three operation supervisors being certified

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• Interviewed potential new-hire candidates via companywide “On-Boarding” process SHIFT LEAD — Deutsche Post DHL Supply Chain

US, January 2015 - June 2015

BSIBS IN BUSINESS

— Sullivan University

Louisville. KY, Apr 2021

— Train the Trainer (certified to train associates on all MHE) Louisville, KY, May 2016

CERTIFICATION

— CSCS (Certified Supply Chain Specialist)

Memphis, TN, Oct 2015

DIPLOMA IN C.A.D.D

— CAD (Mechanical & Architectural)

Madisonville, KY, Feb 2004

A self-motivated individual that taught myself excel as a team lead to develop a production spreadsheet log to improve associate efficiency by 25%Six weeks in Gulfport Mississippi for the startup/transitioning of Chemours Chemicals from DSV to DHL. As a driven safety team leader, I have successfully organized two first responder-training programs (18 associates certified). As well as having defibrillators installed in two warehouses. While focusing on safety in the warehouse as well as efficiency I initiated, lead and completed two projects to improve our forklift operations (Blue reverse safety lights and CB radios). I successfully sought out and worked directly with contractors to get these projects completed. Created dashboards to track inventory errors and build efficiency. Created multiple processes at various jobs to increase order, efficiency and safety.

References available upon request

• Provided quarterly employee evaluations to validate sustained job quality and effectiveness

• Coached new hires and seasoned employees with production concerns through a five-step “Path to Success” plan

• Supervised five dispatchers spread over three different shifts

• Received “Emerging Leader” nomination from site General and Operations Managers.

• Responsible for safe and efficient performance and direction of workgroups

• Responsibilities included unloading/loading, moving, locating/relocating, picking/ shipping and materials inventory Maintained the ability to effectively and efficiently work in conjunction with customer service representatives as well as providing management and motivation to warehouse team members and shuttle drivers in pursuit of client issue resolution

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• Maintained flawless inventory control records that ensured warehouse performance, quality, safety and security. EDUCATION

NOTABLE ACCOMPLISHMENTS

REFERENCES

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