Care Coordinator Customer Service

CARE COORDINATOR REMOTE, MACY’S

Provided educated knowledge to customers about their order status, returns, any care plans or changes, Logistics Department and training. Received/recorded customer feedback for more reliable and convient. Facilitated member services and documented customers/members needs. LINDA SUTTLES

Upland,CA 909-***-**** **************@*****.*** Customer Service Care Representative/Coordinator with over 7 years of very well-trained experience.

Childcare Provider Licensed for 2 years with over 2 years of experience in the field. EXPERIENCE

APR 2014-

JAN 2019

IN HOME SERVICE CUSTOMER CARE PROVIDER, ABILITY PATHWAYS Helped inform 14 patients about medication concerns, managed and filed documents on patient’s intake, needs and listings of services needed. Managed and distributed phone calls to my leads and managers. Daily experience with Microsoft Word, Excel, PowerPoint, and Spreadsheets. MAR 2019- JAN

2023

IN STORE SHOPPER, SHIFT LEAD, INSTACART

Communicated with my customers daily solving and addressing any concerns with over 100 orders daily. Provided managerial support and direct supervision of the crew for the day and solved any problems during my shift.

MAR 2016-

MAY 2020

EDUCATION

MAY 2014 CHAFFEY HIGH SCHOOL GRADUATE

Attended and graduated with diploma in 2014.

SKILLS

• Excellent communication skills

(verbally, and written

• Extended computer skills with Excel,

PowerPoint, Spreadsheets

• Managerial experience

• Cashier handling

• Merchandising

• Shift management.

• Retail sales

• Time management

• Ability to collaborate effectively with

healthcare providers and other team

members

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