Customer Service Food

Malik Hannibal

Upper Darby, PA

267-***-****)

(*****************@*****.***)

Professional Summary

Dedicated and hardworking professional with over 20 years of experience across janitorial services, construction labor, landscaping, factory operations, and food service. Proven ability to manage tasks efficiently, maintain high standards of cleanliness and safety, and adapt to various work environments. Holds an Associate Degree in Business, bringing a strong understanding of operational and client service principles.

Core Skills

• Commercial & Residential Cleaning

• Floor Care (Buffing, Stripping, Waxing)

• Construction Site Cleanup

• Landscaping & Grounds Maintenance

• Team Collaboration & Leadership

• Inventory & Supply Management

• Customer Service Excellence

• Safety Compliance & Protocols

Professional Experience

Owner/Operator – Janitorial Services

Self-Employed, Philadelphia, PA 2022 – Present

• Provide comprehensive cleaning services to commercial and residential clients, ensuring high satisfaction and repeat business.

• Manage scheduling, client relations, and procurement of cleaning supplies.

• Implement efficient cleaning protocols, resulting in a 30% increase in productivity.

General Laborer

Various Construction Companies, Philadelphia, PA 2015 – 2022

• Assisted in site preparation, material handling, and cleanup for residential and commercial construction projects.

• Collaborated with teams to ensure projects met deadlines and safety standards.

Landscaping Assistant

Local Landscaping Services, Philadelphia, PA 2010 – 2015

• Performed lawn care, planting, and maintenance for various clients.

• Operated landscaping equipment and ensured proper upkeep of tools.

Dishwasher & Kitchen Assistant

Various Restaurants, Philadelphia, PA 2005 – 2010

• Maintained cleanliness of kitchen areas, ensuring compliance with health regulations.

• Assisted in basic food preparation and inventory management.

Factory Worker

Manufacturing Plants, Philadelphia, PA 2000 – 2005

• Operated machinery and conducted quality checks on products.

• Maintained a clean and organized workspace to ensure safety and efficiency.

Fast Food Crew Member

Various Fast Food Chains, Philadelphia, PA 1998 – 2000

• Provided customer service, handled cash transactions, and maintained cleanliness standards.

• Trained new employees on company procedures and customer service protocols.

Education

Associate Degree in Business

North country Community College / New York State 2021

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References

Available upon request.

Contact this candidate