KELLY A. KELLY
Kearny NJ *****
**************@*****.***
Summary
To obtain a position utilizing exceptional organizational and commynication
Skills to make a positive contribution to the organization where customer care,
Bookkeeping, secretarial and general office skills would contribute to utmost
Efficiency and productivity.
WORK EXPERIENCE
February 2022 – February 2024
Customer Service Representative
Fedex Freight
North Arlington NJ
Call customers to make delivery appointments
Answer incoming calls to give updates on upcoming deliveries.
Contact shipper for authorization on new delivery addresses and cost.
Change Pro numbers on freight with new destinations
February 2000 – November 2021
Office Manager
Tylo Inc.
North Arlington NJ
Heavy customer service
Setting up files in the computer – Microsoft Office (Word, Excel)
Setting up appointments
All accounts payable and receivable as as petty cash and receipts
Bank reconciliations
Calculate all time cards and then transferred to handle weekly payroll
November 2006 –October 2008
Telephone Operator (part-time)
Meadowlands Hospital
Secaucus NJ
Switchboard operation for (3) hospitals
Paging doctors and hospital staff
Directing patient calls to correct departments
November 1996 – January 2000
Dental Secretary
Dr. M. Isaak Dental Group
Jersey City NJ
Customer service
Setting appintments
Answering all patients incoming calls
Meet and greet all patients
Computer entry
Checking insurance information
Managing the front desk
September 1993 – January 2000
Deli / Cook/ Catering Manager
Twin Bagels Inc.
North Arlington NJ
Grill cooking and food preparation
Customer Service
Deli orders
Employee training
EDUCATI0N
1982 – 1986
High School Diploma
North Arlington High School
North Arlington NJ
SKILLS
Customer Service
Computer entry
Secretarial skills
Receptionist skills
Accounts payable and receivable
Accounts payable quickbooks
Microsoft office and excel
Bank reconciliation
Collections
LANGUAGE
English - Fluent