Quality Control Inventory Management

Maria Helena Oesau

M: 203-***-**** Lerd**.aol.com

A results-oriented digital professional seeks a challenging managerial position in a digital printing environment.

With a commitment to excellence and experience strategizing to deal with complex and time sensitive projects, looking to leverage technical expertise, leadership skills, attention to detail, and business acumen to maximize a company’s objectives and goals. Professional and Management Qualifications

Demonstrated ability to lead and motivate a diverse team of printing professionals, including press operators, prepress technicians, and finishing personnel.

Strong organizational and time management skills to effectively manage multiple projects, prioritize tasks, and meet tight deadlines.

Proven problem-solving skills to address production challenges and implement process improvements.

Effective communication skills for collaboration with clients, suppliers, and internal stakeholders to ensure successful project execution. Fluent in Spanish and Portuguese.

Record of achieving high client satisfaction leading to increased revenues and consistent retention of clients.

Solid understanding of cost estimation, budgeting, and pricing models to drive profitability and cost- effectiveness in printing projects.

Knowledgeable in inventory management and procurement processes to optimize material and supply levels.

Technical Expertise

Proficient in operating and maintaining a range of production equipment, including HP Web presses, Canon presses, Konica Minolta, Xerox Nuvera, Tecnau finishing equipment, and binding equipment.

Knowledgeable in various printing substrates, inks, and finishing techniques.

Skilled in troubleshooting technical issues and ensuring smooth print production workflows.

Proficient in color management techniques to ensure accurate and consistent color reproduction.

Familiarity with quality control procedures to identify and resolve issues related to print quality, registration, and finishing.

Proficient in analyzing production data, tracking key performance indicators, and making data-driven decisions to enhance productivity and efficiency.

Professional Experience

Clarity Output Solutions, Stratford, CT 2010 - 2024 Digital Manager

As a member of the COS management team, responsible for the execution of all digital work accounting for 680 million impressions per year and 95% of revenue. Oversee as well as hands on operation of 3 HP Pagewide web presses, one Canon IX inkjet press, and two Konica digital printers.

Oversee the daily workflow of the Digital Department and organize staff to maximize results while verifying and ensuring product quality is consistent with COS quality control standards. 2

Ensure printing and finishing equipment function properly and manage organizational efficiencies to meet quality and safety standards. Given access to Clarity’s System and network and responsible to assure proprietary and PHI information remain protected in digital and hardcopy form.

Directly manage, train, and oversee 7 full time plus temporary employees. Provide leadership to the team, assisting in the distribution and delegation of workloads and provide support to ensure that the team meets production goals.

Assist with general machine repairs and maintenance while training others on proper maintenance techniques.

L.P. MacAdams, Bridgeport, CT 2001 - 2010

Manager, Client Services

Responsible for over 100 on demand and offset printing clients including price estimates, managing order fulfillment and quality control, generating invoices and on-going client contact and development leading to annual revenues of $1 million.

Managed vendors used for outsourced projects and supplies.

Supervised offset printing and graphic design projects, ensuring client objectives and quality standards.

Formally trained on and operated Hewlett Packard Indigo Press 3500 as well as provided input to management regarding leasing and purchasing of print and digital equipment.

Worked with client files to prepare and troubleshoot using a variety of software programs such as Acrobat, Quark, PageMaker, PowerPoint, MS Word.

Merritt Advanced Digital, Fairfield, CT 1995 - 2001 Production Manager

Responsible for managing daily operations of offset printing, digital production and computer graphics.

Managed client and vendor relationships including pricing, invoicing and project management based on strict customer timeframes, specifications, and budget guidelines. Libra Business Services, Norwalk, CT 1988 – 1995

Account Manager

Management of production department and mailroom for 110-person facility requiring 800,000 copies/month.

Encompassed extensive senior level client service as well as training/supervising staff. Education

Sacred Heart University, Bridgeport, CT

Business Administration and Computer Courses

Antonio Arroios, Lisbon, Portugal

Associate degree

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