Customer Service Project Management
Resume:
Amanda L. Stuart
Contact
Kansas City, Mo. 64109
***************@*****.***
Objective
Efficient and dedicated business and healthcare support professional with 15+ years of experience
in business management and project management. Proven leadership skills as a team coordinator,
enhancing case management processes and driving successful project outcomes. Holds multiple
certifications in peer support, human services and healthcare. Committed to fostering personal and
professional development within the industry.
Education
Bachelor’s degree
Human Sciences
Southern New Hampshire University - Remote
Double Minor in Sociology and Psychology
Currently Enrolled
Associate’s degree
Human Sciences
Metropolitan Community College - Kansas City, MO
August 2012 to May 2016
General Education Diploma
Missouri Department of Education - 2001
Skills
Customer Service
Project Management
Office Management
Communication
Problem-solving
Work Experience
JULY 2019 – JULY 2023
SUPPORTIVE SERVICES NURSE NORTH EAST INDEPENDENT LIVING
JANUARY 2016 – JANUARY 2019
OWNER AND OPERATOR BLESSED DUO JEWELRY
FEBUARY 2005 – AUGUST 2015
BUSINESS OPERATIONS MANAGER INNERCITY WELDING
Leadership and Communication
Overseeing daily operations, managing staff, ensuring compliance with local, state laws and regulations while providing exceptional customer service.
Utilized social media platforms to expand brand awareness and engage with target audience
Navigated challenges such as economic downturns or industry disruptions and adapting strategies accordingly
Elevated customer service standards through staff training programs with ongoing monitoring/feedback
systems
Founded and operated a successful business for 3 years, overseeing all aspects of operations.
Contact this candidate