Project Manager

VIKAS NAGARIYA

510-***-**** ********@*****.*** https://www.linkedin.com/in/nvikas/

Summary

Senior Software Development Professional, Certified Scrum Master & Agile Project Manager with 15+ years of experience building and mentoring high-performing engineering teams to deliver complex, scalable solutions. Proven expertise in Agile methodologies, cross-functional collaboration, and technical program management, with a track record of driving projects to successful completion on time and within budget.

Key Achievements:

● Delivered $80M+ in cumulative revenue through product transformations and process improvements.

● Led the development of Cisco's Crosswork Optimization Engine (COE), a large-scale, microservices-based system to automate and manage ISP networks from 0-1.

● Improved system performance by 80% through architectural optimizations.

● Reduced defect counts by 50% via robust test automation and Agile practices.

● Spearheaded the transition to Agile methodologies, improving delivery timelines and team collaboration.

● Scaled engineering teams by 150% while maintaining high performance and low turnover. Skills

● Program/Project Management: Agile/Scrum, Waterfall, SDLC, Risk Management, Budgeting

($10M+), Vendor Negotiations, Stakeholder Management.

● Scrum Master: Championed the adoption of Agile methodologies, fostering collaboration and continuous improvement.

● Technical Strategy: Distributed system, Microservices, Cloud Computing (AWS/Azure), Containerization, DevOps, CI/CD, Test Automation.

● Leadership: Cross-functional Team Leadership, Talent Development, Talent Retention, Mentorship, Conflict Resolution. Strategic Thinking, Communication, Problem Solving.

● Business Impact: Revenue Growth, Cost Optimization, Customer Satisfaction, Product Roadmaps.

● Technical Tools: Python/Java/C++, PostgreSQL, MySQL, Ansible, Kubernetes, Kafka, ZooKeeper, Docker, React, REST API, Jira, Rally, Jenkins, Maven, Git, HTTP/HTTPS/SSL/TLS, JSON, JavaScript, NGINX, TYK, Aha, Smartsheet,Autogen,Clarity Work Experience

Professional Development Jan 2025-Current

● Engaged in targeted professional development focused on emerging AI technologies through structured coursework, webinars, and hands-on freelance consulting. Stealth Mode Start-up Milpitas, CA

Engineering Head/Director - Application Development Apr 2024 - Dec 2024

● Led the development of a Network Insight and AI-driven Predictability platform using microservice architecture to reduce operational costs in SONiC (Software for Open Networking in the Cloud)-based data centers.

Cisco Systems Milpitas, CA

Senior Manager/Leader, Software Engineering - SD-WAN Jan 2022 - Apr 2024

● Championed Agile practices, improving team efficiency and reducing defect counts by 50% through code coverage, test automation, and architectural decisions.

● Led scrum teams through PI planning, backlog prioritization, and Agile coaching for improved efficiency.

● Worked closely with engineering, product, and customer success teams to enhance feature adoption.

● Directed a cross-functional software infrastructure team in delivering frequent releases of Catalyst SD-WAN Manager (formerly vManage), Cisco's NMS for SD-WAN multi-cloud solutions (SaaS), integrating robust test automation and employing SDLC best practices.

● Re-architected the stats service module, replacing Elasticsearch with ClickHouse DB, resulting in improved UI response times by 80% and reducing data size by 60%, enhancing data-informed decision-making.

● Redesigned the disaster recovery module, addressing functionality gaps and scalability limitations, and achieved near real-time recovery.

● Designed and developed the vManage AI Bot, leveraging Cisco's customized LLM to streamline workflows, improving user efficiency and experience. Cisco Systems Milpitas, CA

Senior Manager - Network Automation & Analytics Engineering May 2017 - Jan 2022

● Spearheaded the development of the proposal and proof of concept (POC) for Cisco's Crosswork Optimization Engine (COE), a large-scale, cloud-native microservices-based system to manage ISP networks, securing executive team buy-in and laying the foundation for future product success

● Led 30+ engineers from cross-functional teams to develop COE and executed three successful releases.

● Managed development and testing teams to transform the WAN Automation Engine (WAE) product line, resulting in over $10M annual revenue increase and enhanced customer satisfaction. Cisco Systems Bangalore, India/San Jose, CA

Software Development Manager - Service Provider Group May 2012 - May 2017

● Managed multi-site engineering teams and Led end-to-end management and delivery of YANG Development Kit (YDK), transforming it from proof of concept to a polished product enabling API generation in Python, Go, and Java through YANG models.

● Spearheaded development and launch of next-generation unified network management system, Cisco EPN Manager, and executed product strategies underpinning $70M in annual revenue.

● Facilitated the transition from Waterfall to Agile methodology by collaborating with global stakeholders in the US, Israel, and India, improving project delivery times and team collaboration Extreme Networks Chennai, India

Manager - Software Engineering Jan 2008 - May 2012

● Delivered multiple on-time releases of Ridgeline NMS products, enhancing features and functionality. Managed project release schedules across geographies and time zones.

● Grew team from 8 to 20 engineers, fostering innovation that led to 4 patent filings in 6 months and talent retention rate of over 95%.

● Received multiple awards for prompt resolution of customer escalations. Education

● National University - MBA, e-Business

● Devi Ahilya Vishwavidyalaya (SGSITS) - Bachelor, Computer Engineering Certifications

● Scrum Alliance, Certified Scrum Master

● Google, Agile Project Management Certificate

● Packt Mastering Multi-Agent Development with AutoGen

● University of Michigan, Generative AI Essentials: Overview and Impact

● Microsoft, Career Essentials in Generative AI

● Microsoft, Career Essentials in Cybersecurity

● LinkedIn, Cloud Architecture: Core Concepts

● Cisco Systems, Cisco Advance Manager Series (CAMS)

● Indian Institute of Management Ahmedabad, 3TP Middle Management Program, Management Development

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