Quality Assurance Information Technology
Resume:
VIJAY RAVOORI
Ph #:770-***-****(cell)
*********@*****.***
Green Card holder
SUMMARY:
Information Technology Professional with over 12 years of experience in Software systems analysis, development, and Quality assurance especially in client/server and web-based applications.
Specialized in manual testing for various eCommerce, Telecom, Internet, Banking, Lottery Gaming, Casino Gaming
& Content Lifecycle Management applications.
Experienced in developing Test plans, Test cases, Test case design, Test Reports for the specific business requirements and documentation as required.
Expertise in testing GUI Objects, Functionality and System testing including Integration, Performance, Stress, Load, Backend and Regression Testing of Client/Server and web-based applications.
Strong ability to understand Business and user Requirement.
Extensively worked on database testing (Oracle, SQL Server, Essbase) and validating the application against the database
Performed Business Process Testing.
Experience in Production deployment Testing.
Involved in Capacity planning/Resource planning activities.
Experience in Onsite and Offshore co-ordination.
Passion for testing with the "break it" mentality.
Strong aptitude towards learning new technologies with a high degree of motivation.
Good experience in defect tracking and reporting using Test Director/MTM/JIRA/Quality Center
Involved in backend testing (Data Validation Testing) by writing SQL queries.
Executing, Maintaining Test Scripts and Updating as and when the business rules change.
Superior work ethic with excellent communication and interpersonal skills
Experience in Daily scrum/SET/Pre-SET/SCT/Sprint Planning/Scrum of Scrum/go/ no go meetings.
Experience in Kanban project management process.
Excellent Customer relationship management.
Experienced in building test bed.
Experienced in attending reviews, go/no go, production deployment review and postmortem meetings.
Good experience in performing User Acceptance Testing (UAT) PROFESSIONAL EXPERIENCE:
UPS, Alpharetta, GA – Team Lead/Functional Specialist. June 18 – Present ETPS2 – (Post Sale)
Description: UPS, once a humble operation started in 1907, by two teenagers in a Seattle basement with a hundred dollars bank loan. Now stands as a global leader in logistics and supply chain solutions, delivering millions of packages daily around the world. Their journey is a testament to innovation, dedication, and a commitment to connecting people and businesses worldwide. Post-Sale/Service parts is an end-to-end global solution that optimizes the parts supply chain. This includes critical order fulfillment, reverse logistics, network and parts planning, and test, repair, and refurbish. To manage these functionalities, UPS utilizes three applications: Support Center, Smart Client, and Web Application. Responsibilities:
Experience in Teams management, Onsite and Offshore co-ordination.
Involved in requirements gathering.
Involved in backend testing (Data Validation Testing) by writing SQL queries.
Involved in root cause analysis of defects.
Reported and Tracked bugs using TFS documentation tools.
Executed test cases manually and verified actual results against expected results.
Involved in Test case planning, design & review.
Performed Smoke testing and adhoc testing of the applications.
Involved in preparing Test Data.
Conducted defect triage meetings and tested production defects.
Experience in Daily scrum/SET/Pre-SET/SCT/Sprint Planning/Scrum of Scrum/go/ no go meetings.
Participated in Sprint Demo’s.
Experience in Production deployments as part of operation readiness testing.
Involved in Capacity planning/Resource planning activities.
Provided application demos for various groups.
Environment: Agile Methodology TFS, dot Net, HTML, XML, Windows, Web sphere/Web methods, Oracle 11g/12C, SQL Developer, Java script, J2EE,SOAPUI, WSDL, SQL Server. E & Y, Atlanta, GA – Team Lead/Functional Specialist/SME. Jan 14 – May18 EY Atlas (Research Tool for Future)
Description: ERNST & YOUNG (known as E&Y) is an international professional services firm headquartered in London, UK. It is one of the "Big Four" audit firms and is the third largest professional services firm in the world. It provides. Assurance (including financial audit), tax, consulting and advisory services to companies around the world. The Research Tool of the future (RTF) is replacing the Global Accounting & Auditing Information Tool (GAAIT). The vision for RTF is to build a solution that provides a comprehensive electronic library with intuitive and topical search capabilities, relevant search results, the ability to view blended content, and the ability to print individual or multiple documents. The Research Tool of the Future (RTF) will consist of two distinct dimensions, each supporting several processes, namely: i) Research Side: Searching for content and displaying it on the user’s screen. ii) Content Side: Managing content (CMS) (e.g., import/create document, edit and modify presentation, tag, manage) Responsibilities:
Involved in requirements gathering.
Involved in backend testing (Data Validation Testing) by writing SQL queries.
Involved in root cause analysis of defects.
Reported and Tracked bugs using ALM/MTM/JIRA documentation tools.
Executed test cases manually and verified actual results against expected results.
Experience in writing test plan.
Involved in Test case planning, design & review.
Performed Smoke testing and adhoc testing of the applications.
Involved in preparing Test Data.
Conducted defect triage meetings and tested production defects.
Experience in Daily scrum/SET/Pre-SET/SCT/Sprint Planning/Scrum of Scrum/go/ no go meetings.
Participated in Sprint Demo’s.
Experience in Production deployments as part of operation readiness testing.
Involved in Production UAT.
Involved in Capacity planning/Resource planning activities.
Experience in Onsite and Offshore co-ordination.
Provided application demos for various groups (Business team, vendors, team members, Search side Dev team etc.) Environment: Agile Methodology & Kanban, Manual Testing, ALM/MTM/JIRA, dot Net, Java, HTML, XML,UNIX, Windows, Web sphere/Web methods, Windows NT, Oracle 11g/12C, SQL Developer, Java script, J2EE,SOAPUI, WSDL, SQL Server
Cox Communications, Atlanta, GA - Team Lead/ Sr. QA Analyst Sept ‘12 – Dec’13 CBB (Consumption Based Billing)
Description: Cox Communications is a privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and wireless services in the United States. It is the third-largest cable television provider in the United States, serving millions of customers. Consumption Based Billing (CBB) Program is to develop a system that is capable of using data usage and determine data usage overages based on services offered to the customer and apply the overage charges and provide an interactive billing, serve rating information to multiple systems like: EDW, Internet tolls, iNav, CNS/CATS and ICOMS.
Also involved in multiple production deployments as part of operations readiness testing. Some of the projects to list: Point of Sale, iNav, Web methods 8.2 upgrade for IDM, eCommerce, Cox.com, IVR, Signal Leakage, CB Performance, CNS etc.,
Responsibilities:
Analyzed and reviewed the Requirements and Design documents and understood the system implementation.
Involved in all aspects of the software development life cycle.
Involved in backend testing (Data Validation Testing) by writing SQL queries.
Involved in root cause analysis of defects.
Detected, Reported and Tracked bugs using Quality Center.
Executed test cases manually and verified actual results against expected results.
Experience in writing test plan.
Involved in Test case planning & design.
Performed Smoke testing and adhoc testing of the applications.
Involved in preparing Test Data.
Involved in root cause analysis of defects.
Attended defect review meetings and tested production defects.
Experience in Production deployments as part of operation readiness testing.
Involved in Production UAT
Involved in Capacity planning/Resource planning activities.
Experience in Onsite and Offshore co-ordination. Environment: Manual Testing, Quality Center, dot Net,, C#, C++, HTML, XML,UNIX, Windows, Web sphere/Webmethods, Windows NT, Oracle 11g, SQL Developer, Siebel CRM, SCM, Java, Java script, J2EE, Jwalk 4.2,SOAPUI, WSDL, Jacada 6.0, SQL Server
IGT, Las Vegas, NV – Lead. Mar ‘09 – Aug’12
Enterprise Gaming System - Advantage Casino System Environment: Agile Methodology, Manual Testing, Quality Center, QTP, VB, .Net, C#, C++ HTML, XML, UNIX, Windows 2000, Windows XP/NT, Oracle, and SQL Server.
SGI, Alpharetta, GA -QA Lead. April ‘07 – Feb’09
AEGIS System (Instant/Online Gaming applications)
Environment: Manual Testing, dot net, C#, ASP, C, C++, IIS 5.0, Visual Basic 6.0, HTML, Crystal Reports, Oracle, SQL Server, SQL Navigator, Quality Center, Windows XP, UNIX, Clear Quest, Linux. Bank of America, charlotte, NC – Sr. QA Analyst. Feb’06 – Mar’07 ATM Deposit Image – Generation 3.
Environment: Manual Testing, Base24, Win6530, Quality Center, Java, Java script, web sphere, WebServices/Webmethods, XML, XSL, ESSBASE 7.1.3/6.5.3, web logic, HTML Oracle, SQL Server, DB2, SQL Navigator, TOAD, Windows XP, UNIX. FI Transparency - QA Analyst
Environment: Manual Testing, Quality Center, Java, Java script, web sphere, WebServices/Webmethods, Power Builder,
.Net, HTML, XML, XSL, JSP, UNIX, Test Net, DART Net, Windows XP/NT, Mainframe, DB2, Oracle and SQL. Publix, FL - QA Analyst. Nov’04 – Jan’06
Evaluate and Certify TripleDES ATMs.
Environment: Manual Testing, Base24, Versa Test, Win6530, dot net, C# ASP, IIS 5.0, Visual Basic 6.0, HTML Oracle, SQL Server, SQL Navigator, Essbase Windows XP, UNIX.
STS Inc. –Account Manager/QA Tester
1. CNA SURETY, SD - Internet bONdLINE.
2. America online (AOL), NJ - Low-Cost Internet Service Provider (LCISP). BU – Faculty.
Description: Teaching Faculty for both UG & PG
TECHNOLOGIES:
Testing Tools: Load-Runner, Test Director/Quality Center, Rational Robot, Test Manager, Clear Quest, Rational Requisite Pro, Silk Test, PVCS Tracker.
Operating System: Win XP/2000//NT 4.0/98 & 95, UNIX, Linux, and DOS Languages: C, SQL, PL/SQL, TSL.
Database: Oracle 7.3/8x, MS SQL Server 2000, ESSBASE 7.1.3/6.5.3, Teradata, MS-Access. GUI: Developer 2000, Oracle Forms 4.5, Crystal Reports 7.0 and Visual Basic 5.0/6.0. Packages: MS Office, MS Project, MS Word, MS Excel, PowerPoint. Web Technologies: ASP, HTML, XML, VB Script, JavaScript EDUCATION:
MS, S.V. University, India.
Post Graduate Diploma in Computer Applications, India.
Training in Oracle and Oracle Applications, SQL Star International Limited, India.
Diploma in Visual Basic 6, Oasis InfoTech Pvt. Ltd, India.
Training in Testing Tools (Manual & Automation), India
Training in SQL Server DBA, Divine Soft, India
REFERENCES: Available Upon Request.
FEEDBACK FROM CLIENTS & VENDORS: Established ethical and strong relationships with client customers, vendors etc. See below some of them are:
i. Vijay is a perfect example of why EY and Cognizant partnership is such a success on Atlas. He exemplifies good teaming and collaboration within Atlas. - Client ii. Absolutely…. couldn’t have said it any better. You are a treasure, Vijay! - Client iii. Thanks, Vijay…. always nice doing business with you. - Client iv. Vijay is the SME on the CMS application therefore both the UAT and Workshops will be very valuable for VJ to attend and bring that knowledge back to the team. Let me know the next steps for the approval so that travel arrangements can be made. - Client
v. Vijay – I am so glad you are helping with the iVR deployment on Sat. I always feel good when you are working with us! - Client
vi. Hey Vijay – I am very thankful to you for the help that you extended anytime and anywhere J. After me leaving the Project, you will be the most experienced person on the Project. I am sure I will miss a resource like you, will miss the working relationship too…. - Vendor vii. I’d like to call out the great work that Vijaya has been doing consistently, he plays a critical role on Samurais team with his expertise in CMS testing, and across all of Atlas I could not find another QA professional that knows the intricacies and complexities of the CMS better than him. - Vendor viii. Thanks. You are the best. – Client
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