Director

Michelle Wilcox

Ventura, CA *****

*********@*****.***

(818) 577- 5632

Professional Summary

Thank you for taking the time to review my resume. I have over eighteen years of experience working in the childcare field supporting families and children ages birth to eighteen years as a Teacher, Nanny, Behavioral Interventionist, Assistant Director and Director. I have gained a lot of experience caring for children and have had extensive administrative and management responsibilities. I am currently supporting adults with behavioral challenges and developmental disabilities in a day program. I enjoy helping others and want to make a difference in people’s lives. I pride myself in being a kind, considerate person and I am passionate about supporting adults and children in the community. I am looking for new opportunities, open to learning new skills and I am ready for a new long term career. I look forward to hearing from you soon.

Thank you, Michelle Wilcox

Work Experience

Dasher

DoorDash-Ventura, CA

March 2023 to Present

· Pick up and delivery of orders through the DoorDash App

· Supplementing income due to layoffs

· Engagement with the community and helping others while I look for permanent employment Direct Support Professional

PALS, Inc.-Santa Paula, CA

January 2025 to February 2025

• Direct support for adults with a wide range of behavioral challenges and developmental disabilities in a day program

• Driving participants

• Community outings and program activities

• Self care and independent skills support

Child Development Teacher

Ventura Unified School District Jumpstart Program-Ventura, CA May 2024 to December 2024

• Classroom teaching in a state funded preschool program for children ages 2-5 years

• Team collaboration and planning indoor and outdoor activities based on children’s interests

• Observations and DRDP assessments

• Parent interaction, support and conferences

• Nutrition, diaper changing and potty training

Center Director

Seeds Early Learning Montessori-Ventura, CA

March 2023 to September 2023

• Implementation of licensing requirements

• Staff scheduling and management of center needs based on enrollment

• Responsible for opening the center daily and set up of early morning indoor and outdoor childcare programs

• Billing and account management for tuition and materials

• Subsidy childcare management and submission to Child Development Resources and Children's Home Society

• Scheduling and touring new families interested in enrolling in the center

• Set up and collection of all necessary licensing paperwork for new children enrolling in the program

• Interviewing potential teachers, hiring and staff reviews

• Conducted staff meeting and training based on licensing requirements

• Classroom set up, cleaning and organization of supplies

• Inventory and purchasing of supplies based on center needs

• Transportation of children from elementary schools to our center for aftercare

• Curriculum and Summer Activities Planning and Implementation

• Teacher support and Teaching preschool ages 2 years - Kindergarten as needed

• Management of Brightwheel, a parent communication app

• Staff and child file audit and management

• Staff breaks and meals, rest time set up and clean up

• Planning, set up and management of Preschool Graduation with all staff, children and families

• Mentored and trained staff on appropriate care of children and licensing requirements

• Weekly management meetings in person or via zoom

• Packing, organizing and cleaning materials while at a temporary location, during renovations Lead Toddler Teacher

Cate Early Learning Center-Carpinteria, CA

December 2022 to March 2023

· Direct care and supervision of children 12 months - 3 years old

· Curriculum planning and implementation of indoor and outdoor classroom activities

· Documentation of learning through activities, photos and "learning stories," created and stored in children's binders

· Nature walks and learning through exploration on Cate School Campus

· Diaper changing, potty training, meals, rest time and involvement in all daily needs of each child

· Meal preparation, dishes and cleaning as needed

Assistant Director

Peppermint Junction-Oxnard, CA

August 2022 to November 2022

• Worked directly with the owner in all aspects of the center

• Billing for tuition and account management

• Subsidy childcare tracking and submission to Child Development Resources and Children's Home Society

• Management of all staff including training and payroll

• File auditing and organization of all staff and child files

• Reorganization of supplies, cleaning and classroom set up

• Mentor for new preschool teacher, including licensing requirements and curriculum planning

• Meal preparation for children in the center and weekly inventory of supplies

• Tours of the center for new families interested in enrolling in the program

• Teaching preschool children and staff breaks as needed

• Set up and management of Halloween Festival including staff, children and families Center Director

Grace Bible Church/OFB Preschool-Oxnard, CA

June 2022 to August 2022

· Implemented licensing requirements

· Billing and tracking of tuition payments and bank account management

· Post pandemic cleaning and reorganization of classrooms in preparation for enroll more children in the center

· Teaching preschool ages as needed

· Curriculum planning and organization of supplies

· Purchasing of supplies, donations and recycling materials

· Meal preparation for children in the center

· Attended church board meetings which included plans for the preschool and budgeting Center Director

Crosspointe Church/Kidpointe-Ventura, CA

March 2022 to May 2022

· Administrative start up duties for a new infant and toddler childcare center including all licensing paperwork for staff and child files

· Set up of HiMama, a parent communication and billing platform for new families

· Interviewed potential teachers for the new center

· Team buidling meetings with management team and church board

· Health and safety implementation of the new center in preparation for licensing approval

· Purchased supplies for classroom set up and center needs

· Marketing the new center in the community and networking with local preschools and Directors Center Director

Shining Stars Preschool and Infant Center-Camarillo, CA June 2020 to February 2022

· Staff scheduling and management including creating, updating and tracking staff files, classroom observations and weekly meetings

· Conducting staff meetings, planning and implementing curriculum and daily parent communication face to face as well as through emails

· Complying with licensing standards, staff to child ratios, conducting required monthly safety drills and managing medications and allergies

· Administrative tasks including responding to and tracking phone calls and emails, creating and updating student files, immunizations and all enrollment paperwork

· Billing and collecting tuition payments from families as well as CDR & CHS subsidy programs

· Other various responsibilities such as monthly school newsletters, calendars and parent communication and reminders

· Conducting school tours for new clients, waitlist and enrollment processes

· Processing payroll and managing staffing needs

· Childcare in classrooms for ages 6 weeks to 13 years

· Planning events, school program including managing and implementing transportation, scheduling onsite visits and teacher/parent conferences

· Running various errands such as grocery shopping, purchasing school supplies and bank deposits

· Maintenance of school grounds, necessary repairs, organization of supplies and kitchen management/ food preparation including dishes

Babysitter/Nanny

Various Private Families-San Fernando Valley, CA

January 1996 to August 2021

· Family, Friends, Neighbors, Acquaintances, and many more

· Temporary and overnight care for children in homes or public activities Babysitting for Various Families

Private Families - Reseda, CA September 2015 to April 2021 On-Site Director

Roots and Wings-San Fernando Valley, CA

July 2019 to March 2020

· Staff scheduling and management including updating and tracking staff files, classroom observations and weekly meetings

· Conducting staff meetings monthly, planning and implementing curriculum and daily parent communication face to face as well as through an app and websites such as Shutterfly

· Complying with licensing standards, staff to child ratios, conducting required monthly safety drills and managing medications and allergies

· Administrative tasks including responding to and tracking phone calls and emails, creating and updating student files, immunizations and planning weekly cooking experiences

· Other various responsibilities such as quarterly school newsletters and parent communication and reminders

· Conducting school tours for new clients, waitlist and enrollment processes

· Processing payroll and updating tuition spreadsheets

· Childcare in classrooms for ages 2-6 years

· Planning events, various field trips and teacher/parent conferences

· Running various errands such as grocery shopping, purchasing school supplies and bank deposits

· Maintenance of school grounds, laundry, organization of supplies and kitchen management/food preparation including dishes

Center Director

WeVillage Flexible Childcare-Los Angeles, CA

July 2018 to July 2019

· Staff schedules

· Insuring that licensing standards are being met and center is in compliance

· DHS billing and Bright Horizons billing

· Looking over client billing daily

· Calling clients who have negative balances

· Interviewing potential new hires

· Staff reviews

· Setting up and conducting tours

· Maintaining the center

· Keeping the center clean

· Setting and maintaining daily curriculum

· Ensuring that staff and child files are maintained

· Networking with local businesses for marketing purposes

· Keeping track of staff infractions

· Make a list of needed supplies and grocery shopping

· Maintain petty cash, keep receipts

· Attend monthly meeting

· Management training and implement new knowledge

· Maintain room ratios

· Marketing calls

· Answering calls

· Responding to email inquiries and resolving issues

· Floater teacher responsibilities

· Various front desk tasks and greeting parents

· Helping resolve parent and staff concerns

Behavior Therapist

Applied Behavior Analysis-Los Angeles, CA

May 2018 to July 2018

· One to one behavior therapy in school and home settings

· Greeting and helping parents and teachers with the appropriate path to help with the child's needs

· Data collection on behaviors, emails and team collaboration on effective treatments Administrative Assistant

Bel Air Presbyterian Preschool-Los Angeles, CA

November 2017 to April 2018

· Answering and directing incoming phone calls and voicemails

· Greeting and helping parents and visitors with their interests, questions and inquiries

· Managing, sending and answering emails with parents, staff, church staff and the teachers of the extracurricular activities

· Various administrative tasks including filing, copying, scanning, faxing and calendaring events

· Cleaning, organizing, upkeep of the main preschool office as well as decorating the bulletin board monthly or with important events

· Working with teachers and coaches to schedule, plan, collect payments and assist with extracurricular classes for the children

· Recreating and implementing a system to track and total ongoing Early Morning and Extended Care, including due amounts by the parents

· Approving pictures taken by teachers through the Tadpoles system, updating information and assigning/ looking up parent codes

· Inputting, verifying and updating new and current family information on the Procare system

· Emergency Backpack Audit and restocking outdated and used items in all classrooms

· Inventory and ordering of office and teacher supplies through Amazon

· Organizing and maintaining records of items purchased with the directors credit card

· Verifying and updating allergy list for all children as well as requesting updated information

· Creating and updating the Emergency Contact Binder in the office and other emergency storage rooms, including people authorized to pick up children and verification of Identification

· Checking and distributing incoming mail and delivering outgoing mail

· Assisting with the organization and distribution of new and returning student acceptance letters and enrollment packets

· Preparing tour packets and verifying the tour waitlist once families have made inquiries through the online program

· Intake, tracking and organization of all necessary paperwork and items for the upcoming school year

· Scanning and filing of important documents and incoming tuition checks and payments as well as teacher reimbursement requests

· Researching and communication with vendors for fundraisers

· Updating current class rosters and daily sign in sheets

· Communication and requesting various jobs through Rock, including print shop requests, maintenance and supplies for the copier, and reserving rooms for events through Service U

· Communication with the custodians on various tasks as well as requesting items to restock and organize the preschool kitchen

· Working with the parents in charge of fundraisers and posting sign ups around the campus

· Involvement in the printing process for the Gala and other various tasks

· Involvement in the distribution and tracking of the key fobs for the new Controlled Access System

· Name tags and rosters for school field trips

· Resource Teacher

· Stepping in for teachers while they take their breaks

· Subbing in classrooms when teachers are out or in meetings

· On call for all teachers as needed as well as covering for one teacher's maternal needs

· Childcare on conference days

· Assisting children and promoting self care and problem solving

· One on one and group interaction with the children

· Assisting with indoor and outdoor activities

· Bonding with children, parents and staff

· Meal preparation and general care

· Assisting with diaper changing and naptime as needed Toddler Teacher

KinderCare-Westlake Village, CA

September 2016 to November 2017

· Full time teaching and care of up to 12 children ages 18-24 months old with a 6:1 ratio

· Toddlers and two year olds combined morning and afternoon care

· Classroom lesson plans

· Indoor and Outdoor play

· Diaper changing and bottle preparation

· Meal preparation and general care

Nanny

Private Family-Woodland Hills, CA

April 2016 to August 2016

· School pick-up and in home care

· Assisting with homework and driving to various activities

· Meal preparation for the family

Infant Teacher

Child's World School-Encino, CA

January 2014 to August 2015

· Full time care for children ages 6 weeks to 15 months old with a 4:1 ratio

· Bottle feeding and preparation of food, dishes, diaper changing, naptime and all physical and emotional needs

· Group and one on one indoor and outdoor playtime and sensory experiences Nanny

Private Family-Woodland Hills, CA

February 2013 to September 2013

· Full time care for a 9 month old since birth

· Bottle feeding, dishes, diaper changing, naptime and bathing

· Playtime, walks and preparing organic baby food and laundry

· Overnight care and sleep schedules

· Family vacation included

Preschool Teacher

Our Redeemer Lutheran School-Winnetka, CA

September 2006 to February 2013

· Every day interaction with children ages 3-4 years, one on one and as a group

· Planning and implementing lesson plans

· Promoting creative experiences and social skills

· Interaction with parents and other family members

· Preschool Teacher's Aide - 4 and 5 year old classroom

· I worked under the teacher/director of the school and implemented her lesson plans

· Assisted the teacher with preparing snack for the children and numerous creative experiences

· Interaction with parents and other family members

· Morning and Afternoon Daycare Teacher - 2-6 year olds

· Caring for children before and after school hours

· Diaper changing, potty training experience

· Planned activities for the children and snack preparation

· School opening and closing responsibilities

Respite Care Provider

ComForcare Home Care-North Hills, CA

September 2005 to September 2006

· Home care agency for individual children and elderly patients

· In home respite care for children with high functioning autism

· In home and other outdoor activities with a child with development issues

· Day camp assistance for a child with multiple sclerosis Office Manager

Heartfare CPR/AED & First Aid Training Co-Chatsworth, CA June 2005 to July 2006

· Answering phones and scheduling the public to come in for CPR training

· Filing, copying, and faxing

· Office Manager

· Preparation for the classes, creating the certification cards, updating current instructor information

· Collecting payments, and cleaning the manikins

· Enrolling new students in the instructor course and preparing all materials required Office Clerk

All Motorists Insurance-Calabasas, CA

March 2003 to June 2005

· A temporary position through Stivers Agency, turned into a permanent position in the warranty underwriting department

· Very heavy data entry, entering 200-300 extended warranty contracts per day

· High stress; detail-oriented position

· Filing, copying, mailing, processing accounts receivable checks, and inputting, maintaining and updating customer's contracts.

Office Clerk

Motion Picture & Television Fund-Woodland Hills, CA February 2003 to February 2003

· One week, temporary assignment through Apple One Agency

· Courtesy calls to patients regarding appointments and overflow calls coming in to schedule appointments

· Stuffing envelopes and labeling them with correct addresses

· Stuffing courtesy packages with requested brochures on illnesses, Insurance Eligibility Online and in the Motion Picture & Television fund medical records Administrative Assistant

Verizon Logistics-Calabasas, CA

August 2002 to December 2002

· Temporary assignment through Thor Agency

· Heavy data-entry (50-100 tickets/day), filing, faxing, Xeroxing and inventory, ordering supplies

· High attention to detail when inputting records and returns to shipments/billing database and scanned original warehouse documents and used Excel often

Education

AA in Child Development in Child Development

Pierce College - Woodland Hills, CA

August 2006 to June 2016

Certifications and Licenses

Driver's License

November 1998 to November 2026

CPR and First Aid

July 2024 to July 2026

Child Development Master Teacher Permit

June 2016 to July 2026

Infant & Toddler Certification

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