Customer Service Graphic Designer

DAWN HEALY

***********@*****.**.***

743-***-****

WWW.LINKEDIN.COM/IN/DAWN-HEALY-861732115

OBJECTIVE

Graphic Designer & Pre-press Artist looking for new challenges

SKILLS

Adobe Illustrator, Photoshop, InDesign, Microsoft Word, Excel, PowerPoint, Printers/Copiers, Customer Support/Service, Accounting Assistance, Manufacturing, Data Entry, Mentoring/Training others

EXPERIENCE

DEVELOPMENT ENGINEER AND GRAPHIC ARTIST

MAXIM LABEL AND PACKAGING, INC.

(FORMALLY JC MANUFACTURING, INC.)

HIGH POINT, NORTH CAROLINA

May 2007 – December 2024

Collaborated with production managers to optimize printing methods for efficiency, cost-effectiveness, and quality

Assisted in sourcing materials, tools, and outsourcing options with the purchasing agent.

Trained/supervised remote graphic artists in preparing proof files for customers and troubleshooting rejected files.

Utilized Adobe, Microsoft software and company server to create and organize production files in a way that others can find and use with ease.

Created BOMs and TECHs using corporates computer system for inventory and work orders.

Designed some concept art files of apparel and product packaging and labeling.

Assisted in customer service, accounting, manufacturing, domestic shipping departments when needed.

MECHANICAL ARTIST

HOLT SUBLIMATION PRINTING AND PRODUCTS

BURLINGTON, NORTH CAROLINA

November 1989 – August 2004

Setup new/existing customer computer files for platemakers to output for production.

Used Adobe Illustrator and photoshop to color adjust and extend beyond garment patterns and built final files into Quark for offset and narrow web printing.

Helped create standards in layouts, concepts for inhouse pre-press department and freelancers to use.

EDUCATION

CERTIFICATE OF COMPLETION / 2005

Alamance Community College

Work fast program in Effective Customer Service

ASSOCIATE DEGREE IN APPLIED SCIENCE IN COMMERCIAL GRAPHICS / 1986-1989

Randolph Community College

Designed newspaper/magazine and outdoor ads, brochures, posters, and logos.

Collaborated with photography student on the design and execution of two ad.

Introductory experience in copyfitting and type specification.

Camera ready art in dropouts, halftones, mortises, reverses, surprints, tints, overlays and keyline methods.

Rendered illustrations using pen and ink, line and tone, and markers.

Introductory level of B/W photography: film processing, prints, dry mounting, and spotting

VOLUNTEER EXPERIENCE OR LEADERSHIP

GREENSBORO GEM AND MINERAL CLUB

TREASURER 2018-2019

Processed membership applications and dues.

Paid venue rental fees, speaker reimbursements, refreshment receipts, and office supplies.

Received and deposited proceeds from annual auctions plus vendor application fees for gem, mineral and jewelry shows

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