Front Desk Office

ELINOR NYAMUGAFATA

SECRETARIAL ADMINISTRATION GRADUATE

Athelney Ruwa, Harare +263*********/+263*********, **************@*****.***

EDUCATION

International Diploma in Secretarial Administration,(Speciss College 2007-2009)

Diploma in Social Work

6 Ordinary levels, (including Maths, English and Science)

CERTIFICATIONS

Certificate in Strategic planning

EXPERIENCE

Secretary, Global Hand of Hope International, (Charity Trust) Sep 2021-Nov 2024

Responding to routine inquiries and request

Coordinating meetings, events and seminars

Booking travel arrangements

Authorising payments and fees

Maintaining a tidy and organized workspace

Receptionist, Nolpert Trading Pvt (Ltd), April 2010- Aug 2014

Receiving visitors at the front desk

Answering, screening and forwarding calls

Receiving and sorting daily mails

Keep updated records of office expenses and order front office supplies

Perform other clerical duties such as filing, photocopying and typing

Keep the reception area tidy

SKILLS

Excellent verbal and written communication, Microsoft Office suite, Active listening and problem solving, Time management, Friendly and welcoming

LANGUAGES

English and Shona

REFERENCES

Mrs A. Mangombe, Matron, Global Hand of Hope International, +263*********

Mr L Matingo, Supervisor, Global Hand of Hope International, +263*********

Mrs E. Katsidzira, Marketing Director, Nolpert Trading, +263*********

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