Social Media Client Engagement

STEPHANIE AROCHA

Monmouth County, NJ ***********@*****.*** 203-***-****

Instagram: @stephariabeauty

Objective

Motivated and creative professional with over a decade of experience in client services, branding, and team leadership, seeking to transition into the business marketing field. Recently relocated to New Jersey and eager to bring a strong foundation in client engagement, personal branding, and creative strategy to a marketing-driven role. Education

Housatonic Community College - Bridgeport, CT

A.S. in Business Marketing, June 2021

Dean's List GPA: 3.4

Professional Summary

Experienced and personable beauty industry professional with a passion for branding, client relationships, and business development. Known for creating memorable client experiences and building a loyal following through social media and in-person engagement. Proven ability to mentor teams, manage client expectations, and support marketing strategies for premium beauty services.

Relevant Experience

Tease Hair Salon - Fairfield, CT

Hairdresser & Extension Specialist (March 2020 - Present)

- Led social media marketing efforts to attract new clients and showcase work (@stephariabeauty).

- Mentored junior stylists on client engagement and brand representation.

- Specialized in premium hair services including extensions, balayage, and event styling.

- Contributed to service promotions and upselling, increasing client retention and revenue. Vincent Palumbo Salon - Westport, CT

Hairdresser (September 2007 - March 2020)

- Served as Hot Head Tape-in Extension Specialist and brand educator.

- Helped grow the salon's client base through excellent service and personalized marketing.

- Collaborated with management on seasonal promotions and new product launches. Warren Tricomi - Greenwich, CT & NYC

STEPHANIE AROCHA

Monmouth County, NJ ***********@*****.*** 203-***-**** Instagram: @stephariabeauty

Styling & Cutting (2009 - 2018)

- Completed advanced apprenticeship and training programs.

- Gained experience at high-end salons, strengthening personal brand and industry recognition. Skills

- Brand Development & Social Media Marketing

- Client Engagement & Retention Strategies

- Leadership & Team Mentoring

- Scheduling & Time Management

- Bilingual: English & Spanish

- Product Knowledge & Trend Analysis

- Inventory & Budget Management

Certifications & Advanced Training

- Hair Dreams Nano Certified

- Hot Heads Educator Certified (2020)

- Great Lengths Certified

- IBE Training

- Wella Studio - Classic Cutting I

- Aveda Studio - Corrective Color II

- Vidal Sassoon - Comprehensive Cutting (6 Weeks, Santa Monica)

- L'Oreal - Formulation

- Oribe - Product Knowledge & Styling

- Suvara Spray Tan Certified

- Brio Academy - Makeup Course

Personal Interests

Biking, Paddle Boarding, Health & Wellness, Creative Styling

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