Customer Service Team Member

TIJANA TOUTPUISSANT

Known for creating and implementing great customer service that expands

team member capabilities and instructs others to learn and improve at serving customers.

Championed customer service initiatives that

significantly

enhanced team capabilities, resulting in improved service delivery and customer satisfaction.

Excelled in creating and implementing customer service strategies that led to increased team efficiency and customer loyalty.

Implemented innovative solutions to address customer needs, resulting in improved resolution times and higher customer satisfaction ratings. Focused on expanding team member capabilities through targeted training and mentorship, leading to enhanced customer interactions. Consistently recognized for a proactive approach to customer service, contributing to a reputation for excellence in service delivery. Committed to fostering a customer-centric culture within the team, ensuring that customer needs are always the top priority.

2509 Citrus Club Lane Orlando Fl 689-***-**** *************@*****.*** WORK EXPERIENCE Pollo Tropical — Cashier

Walmart — Stocker

Amazon Warehouse — Picker

09/2023 — 12/2024, Orlando Fl

Responsible for taking care of customers needs while providing great food service and cash handling.

01/2025 — 03/2025, Orlando Fl

Responsible for stocking items and collecting inventory data 03/2022 — 06/2022, Orlando Fl

Wendys — Cashier

EDUCATION Linden High School — High School Diploma LANGUAGES

02/2019 — 10/2020, Linden Nj

09/2018 — 06/2020

Haitian Creole

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