Jennifer Anello
*******.**@*****.***
Work Experience
Loan Opener
Nation One Mortgage-Marlton, NJ
July 2024 to April 2025
* Set up and open new mortgage loan files in the Byte loan origination system (LOS).
* Conduct preliminary reviews of borrower applications and supporting documents to ensure files are complete and ready for processing.
* Order and track third-party services such as credit reports, title, appraisal, verifications of employment/ assets, etc.
* Generate and issue initial disclosure packages, ensuring accuracy and regulatory compliance (including TRID requirements).
* Communicate with loan officers, processors, and borrowers to request and collect missing documentation as needed.
* Maintain file integrity and proper document organization within the LOS and internal systems.
* Stay current with internal policies, investor guidelines, and regulatory requirements.
* Support processors and underwriters to ensure smooth and timely file transitions. Office Administrator
Accu Staffing-Cherry Hill, NJ
March 2023 to March 2024
• Managed front-office operations, ensuring efficient handling of customer inquiries and fostering a welcoming environment.
• Maintained financial records and executed bookkeeping tasks, including processing mortgage applications and managing account payables and receivables.
• Coordinated administrative functions, such as data entry, file management, and the distribution of mail, contributing to the smooth operation of office workflows. Post Closing Escrow Specialist
Checks & Balances Inc-Manassas, VA
July 2022 to August 2022
• Managed comprehensive escrow processing, including water, sewer, and tax transactions, ensuring accuracy of funds due and reimbursements to borrowers.
• Coordinated effectively with multiple stakeholders to verify financial details and obligations, maintaining clear and timely communication.
• Executed the release and distribution of payments, upholding stringent financial controls and transactional integrity.
Processing Coordinator (Remote)
A2C Mortgage-Haddon, NJ
September 2020 to December 2021
• Coordinated the procurement and validation of third-party documentation, ensuring thorough verification of employment, credit, and housing history.
• Managed the ordering and meticulous review of credit supplements, appraisals, and title work to maintain accuracy and compliance.
• Facilitated closing disclosures requests and effectively communicated with real estate agents, attorneys, and financial institutions to secure payoffs and subordinations. Loan Processor Assistant
Aspire Home Mortgage-Marlton, NJ
May 2018 to September 2020
• Coordinated the acquisition and verification of essential third-party documentation such as employment, credit, and rental histories to support loan processing.
• Facilitated timely completion of property appraisals and title work, ensuring compliance with industry regulations.
• Managed requests for payoff information and closing disclosures, contributing to the efficiency of the loan closing process.
High Value / Administrative Assistant / Security
United Parcel Service (UPS)-Lawnside, NJ
May 2018 to August 2019
• Conducted comprehensive audits and maintained oversight for high-value package handling, ensuring zero losses or missed deliveries during shift management.
• Implemented and monitored security protocols to safeguard confidential information and prevent unauthorized data access, destruction, or misuse.
• Enhanced user security practices by delivering training on safe computer use and promoting security awareness across the department.
PC Auditor
AnnieMac Home Mortgage-Mount Laurel, NJ
November 2016 to November 2017
• Conducted meticulous audits of closed loan packages, ensuring accuracy of signatures, initials, and dates in compliance with closing instructions, and verified Closing Disclosure Fees and Payment Letters aligned with investor guidelines.
• Managed routine clerical functions, including document copying, faxing, typing, scanning, shipping, and printing, to support operational efficiency.
Skills
• Bookkeeping
• Active Listening
• Data Entry Processing
• Excellent Customer Service
• Data Entry
• Ability to Multi-Task
• Excellent Phone Skills
• Problem Solving
• Adapt to Change
• Various Practice Software
• Track Record Handling Complicated Assignments
• Empathy
• Multitasking
• Effective Communication
• Time Management
• Technical Proficiency with Customer Service Software
• Conflict Resolution
• Decision Maker
• Problem-Solving
• Processing
• Adaptability
• Call Center Expertise
• Meet All Deadlines
• Office Organization & Administration
• Patience
• Customer Service
• Communication