El Paso Administrative Assistant

PATRICIA S. AMEZAGA

**** ***** *****, ** **** TX. 79936

915-***-****

EDUCATION:

El Paso Community College, Associates Degree in Office Information Systems, June 2000-August 2002

EXPERIENCE

Insight Global Solutions: March 13, 2021-April 21, 2023

CUSTOMER SERVICE AGENT

Taking Registrations

Verifying Documents

Inbound and outbound calls

HGS December 3, 2018 -May 8, 2020

Claim Benefit Specialist

Aliviane, Inc. El Paso TX. September 2002-September 2016 Office Manager/ Administrative Assistant

Client Financial Eligibility

Enter Client Admission, Discharge and Follow up in Database

Verify Client Insurance/Medicaid

Enter in Database Client Surveys and get averages

Review Client file

Keep Client files in Storage

Billing

Daily Matrix (Client Count)

Purchasing

QuickBooks Reports and Balances

Making Class Certificates

Excel reports with Client statistics

Report with Program Budget balance

Supervising Front Desk

Keep Certifications and Office Licensures up to date

Keep fire extinguishers updated

Answering Phones

Copy, Fax and Shred

EPCC Valle Verde El Paso TX, Summer 2002, Internship Clerk

Review Student Assignment

Copy

Shred

LEVI STRUSS & CO. EL PASO TX, April 1985-March 2000, MACHINE OPERATOR

SEWING MACHINE/BUTTON & BUTTONHOLE

SKILLS AND ABILITIES:

Computer literate, Type 40-50wpm, filing, telephone Etiquette, Bookkeeping and General Office Skills. Bilingual (English/Spanish). Proficient in the following computer programs:

MS Word MS Front Page

MS Windows XP MS Publisher

MS Excel MS PowerPoint

Outlook Adobe Page Maker

QuikBooks MS Access

Peachtree Windows

PROFESSIONAL ENRICHMENT ABILITIES:

Strategies for Strengthening Families, Reconnecting Youht, Non-Violent Crisis Intervention, HIV/STD/TB/HEPATITIS B&C, Client Bill of Rights, Non Discrimination, Client Abuse, Neglect, Exploitation, Illegal Unprofessional, Unethical Conduct. Get the Most of Medicaid.

REFERENCES:

Available upon request.

Contact this candidate