Customer Service United States
Resume:
A N D R E W R O B E R T
M I N O R
****************@*****.***
Springfield, MO 65714
PROFESSIONAL SUMMARY
Please see my (personal career) on Facebook for "custodial purposes I have many excellent janitorial and custodial, including "customer service skills". "Punctuality" is a blessing ;) prayer is good. "I, Andrew (Andy) Robert Minor", am aware of the blessings of God The Creator Trinity and the Great Generations, for which includes the "United States Of American Nation". Amen. Thank God for the work force and New York City amen
ACCOMPLISHMENTS
A Sigmatic Sum of exceptional customer service skills awards of multiple documented recognitions have been given to me, through my personal hard-work and dedication skills, including documented recognition of "Good and Friendly Customer Service and Job Dedication Skills. Before my "six month trial period" at the beginning of my custodial career at "Missouri State University", I was given a personal wages raise for outstanding and joyful services to the
"State Of Missouri".
"A State Of Missouri Recognition of 5 years of Service. I have been at Missouri State University for six years, now. I absolutely love it, yet, New York State is more accepting of my personality and family history, including backgrounds, via great generations. My stepfather is from "NYC". I love the goodwill of humanity and I, since I was a little boy, have always wanted to live in New York City. I, currently, live in Downtown, Springfield, Missouri. I would like to honestly say that I am a former evangelical Christian, and I went through some hard trials that caused my financial credit to be "not so well". I have, in Jesus name, please forgive, a very good record of maintaining jobs, and I realize that "religion in the workforce can be a bit of an interruption, even in the fact that
"all of life, including the workforce" is religion. It is known as the "Wissenshaft Community a German word for "wise". I believe that all creation is equal and I am looking forward to the blessings of renting a very cheap apartment, so that I may work my way up to a higher level of economical living situations. Thank You and I truly pray without preaching ;) an opportunity to work for the Greatest State on Planet Earth for the people of this nation and her allies, including those who believe in the sanctity of life. If I may compose this in "all capital letters" to express it's vitality, "PLEASE VIEW MY FACEBOOK PROFILE 'ANDREW ANDY ROBERT MINOR' to see my custodial results and my professional and personal life. Thank You very much. I look forward to being responsible for this position at SUNY
WORK EXPERIENCE
Custodian I, Missouri State University "as Of 6 Years I Love It, Mar 1992 Current, Springfield, Missouri
AM
Has an excellent professional relationship with my supervisors. Gave exceptional customer service as professionally kind Cleaned facilities to maintain sanitary, safe and attractive environment. EXCELLENT WITH A "SIDE-BY-SIDE" Floor Scrubber and Buffer/Burnisher Inspected buildings daily to identify maintenance needs and plan cleaning activities. Trusted to maintain a clean atmosphere for "Infants", "Children", "Students", "Staff", "Faculty", and for the community of Southwest Missouri.
Excellent at diluting chemicals safely, utilizing chemicals safely, and interested in electrical equipment, as well as carpet cleaning and "quadrant floor tile "step-by-step floor mopping and sweeping" in a timely manner.
Studied, "Germany", "Science", "Christianity", "Folk Music", "Cyber Security", and "Missouri State Related Events and Studies".
Works well with other people "pyschology/religion" I love "Food" and "Guitars".
I love NEW YORK CITY and I have a "Stepfather of many years, born and raised in the "Bronx". I studied "Great Generation Events".
Walks from "Building-To-Building".
Used carpentry skills, electrical knowledge and mechanical abilities to maintain and repair building equipment and systems.
Attended training sessions and meetings to increase skill level and knowledge. Dusted, cleaned and spot treated furniture, upholstery and fixtures. Emptied and cleaned trash cans and receptacles, picking up loose garbage or debris. Wiped and sanitized surfaces using disinfecting chemicals to clean grime and kill germs. Secured facility and grounds when not in use to minimize risks of property damage, loss and liability.
Swept, vacuumed, mopped and treated floors to disinfect and maintain. Scheduled custodial activities for minimal disruption to daily activities. Recycled cardboard and plastic to reduce landfill waste. Arranged furnishings and equipment to prepare for meetings, activities and events. Transported supplies, mail, packages and larger deliveries to various facility locations. Obtained and safely stored equipment, supplies and materials for cleaning requirements. Coordinated with other cleaning staff to ensure timely completion of assigned tasks. Managed inventory of cleaning supplies and equipment; placed orders when necessary. Performed deep cleaning tasks on a scheduled basis or as needed. Operated industrial vacuum cleaners to remove dirt, dust, and debris from carpets. Handled routine maintenance tasks like changing light bulbs and fixing simple plumbing issues. Monitored building security by locking doors after operating hours. Disinfected restroom fixtures including toilets, urinals, and sinks. Emptied trash bins and replaced liners in a timely manner. Followed all health and safety regulations to minimize risk of accidents. Maintained cleanliness of floors by sweeping, mopping, and polishing. Removed stains from various surfaces using appropriate cleaning solvents. Assisted in setting up, arranging, and removing decorations for special events. Utilized eco-friendly cleaning products to support sustainability efforts. Provided excellent customer service by responding promptly to requests and concerns. Reported any necessary repairs or safety hazards to maintenance department promptly. Followed procedures for the use of chemical cleaners to prevent damage to floors and fixtures. Inspected premises for cleanliness and complied with standards set by management. Replenished bathroom supplies such as soap, toilet paper, and paper towels. Ensured outdoor areas remained clean and free of debris. Stripped and sealed flooring on scheduled basis to maintain longevity and appearance. Operated company vehicles to transport individuals, equipment, or materials. Completed preventive maintenance and documented work performed. Mixed chemicals and detergents with proper attention to safety requirements and MSDS guidelines.
Conducted periodic system checks for electrical, mechanical and HVAC needs. Prepared facilities for special events by bringing out and setting up stored furniture. Used assigned keycards and master keys to enter restricted areas to maintain security. Supported winter safety with snow removal and walkway maintenance. Inspected facilities on consistent basis to identify cleaning and maintenance requirements. Shampooed carpets and washed draperies following client schedule. Maintained welcoming environment by periodically trimming and mowing landscaping. Addressed leaks and minor plumbing repairs to maintain functionality. Minimized risks using proper methods for hazardous material use and storage. Gathered and transported trash and recycling to proper collection areas. Kept floors clean with regular sweeping, mopping, and vacuuming. Cleaned windows and sills, safely using scaffolding, ladders or electrical lifts. Notified management of necessary building or equipment repairs. Documented labor hours and work performed for accurate recordkeeping. Serviced facility bathrooms following schedule to clean, remove trash and restock supplies. Monitored activities in and around work areas to prevent injuries and promote site safety. Loader/Unloader Associate. Hard Work, Cintas Uniform Company, Jul 2016 Feb 2017, Springfield, MO
Operated equipment and conveyors to transfer materials from transportation vehicles. Selected packages and products from warehouse to create pallets with balanced loads. Helped receiving team unload raw materials and stage for storage or shipment. Prepared pallets for bulk deliveries and route-based trucks. Adhered to safety standards by copying and attaching load specifications to loaded tanks. Sealed outlet valves on barges, tank cars and trucks after loading or unloading materials. Improved warehouse safety by replacing or repairing damaged or leaking parts. Followed orders in detail to load and unload vehicles on-schedule. Transported materials through safe and successful operation of industrial trucks, loaders and tractors.
Monitored movement of products to and from storage tanks in coordination with other workers to maintain optimal product flow.
Operated in diverse environments and weather conditions to meet tight loading timelines. Supported general warehouse operations by assisting in taking inventory, filling warehouse orders and inspecting materials.
Maintained cleanliness of vessels and complied with loading procedures by checking weight and conditions of vessels.
Used electronic order system and forklifts to create precise loads. Moved full pallets onto trailers and removed returned pallets for reloading or disposal. Adapted quickly to new procedures, technologies, and product types as required. Coordinated with team members to manage large shipments and tight deadlines. Inspected incoming and outgoing shipments for quality and accuracy. Operated pallet jacks and forklifts to move stock in warehouse settings. Cleaned work areas regularly to maintain a safe and orderly environment. Maintained accurate inventory counts through regular physical and system checks. Documented discrepancies in shipments and reported issues promptly to supervisors. Communicated effectively with team members, supervisors, and truck drivers to coordinate tasks.
Implemented time-saving techniques to improve overall productivity in material handling tasks.
Collaborated with logistics team to schedule deliveries and manage inventory levels. Utilized inventory management software to track stock movements accurately. Organized warehouse space for optimal efficiency and accessibility of goods. Loaded and unloaded freight from trucks and containers efficiently. Handled fragile items with care, using appropriate packing materials and methods. Participated in training sessions to enhance skills related to material handling equipment operation.
Monitored supply levels of packing materials and alerted management when restocking was necessary.
Packed goods securely for shipping, ensuring minimal damage during transit. Operated handheld inventory devices to support product tracking and reporting. Reported load security violations to management for accountability and safety. Met customer shipping requirements and distributed goods within established time frames. Practiced standard inventory control and procedures, safeguarding company property and minimizing losses.
Removed debris and empty pallets from docks after loading. Coordinated load sheets, pallet counts and departure times. Turned on single-and-dual-temperature trailer refrigerator units with correct timing to maximize product freshness and conserve energy.
Escalated warehouse issues impacting customer satisfaction where applicable and necessary. Loaded trucks in sequence based on delivery schedule and route to accomplish distribution goals and meet deadlines.
Distributed finished load sheets to appropriate parties for reporting clarity and distribution compliance.
Bundled and banded materials with use of heavy machinery. Sorted cargo before unloading to determine appropriate placement in warehouse. Shoveled and moved gravel, ice and rock into hoppers or storage containers. Rigged up frames and platforms with hand and power tools. Moved materials and freight between production areas and vehicles. Loaded and unloaded freight using motorized and manual equipment. Monitored equipment operation and made adjustments to achieve targeted results. Marked incoming containers with part numbers and storage destinations. Completed shipping and receiving documentation to accompany each shipment. Built scaffolding and jigs to support project needs. Attached slings or hooks to heavy loads, working with equipment operators to initiate movement.
Identified and resolved safety hazards to protect team. Protected freight from damage using proper strapping and bracing techniques to stabilize and prevent load shifting.
Organized loading dock to smoothly transport shipments to correct locations. Cashier/Customer Service Representative/Stocked, Academy Sports + Outdoors And Price Cutter Retail, Jun 2012 Jul 2016, Nixa/Springfield, Missouri Processed cash register transactions on POS and provided correct change. Accepted checks, debit and credit cards, and gift certificates in line with company policy. Maintained high customer satisfaction levels by going extra mile to personalize service. Assisted customers with locating hard-to-find items. Set up merchandise displays, including endcaps, floor displays and aisles. Provided customers with outstanding customer service exceeding store expectations. Promoted store loyalty programs, credit cards and protection plans to guests. Learned special prices and promotions and encouraged customers to participate in offers. Balanced cash drawers at shift beginning and end.
Cleaned and sanitized checkouts and other high-touch surfaces. Answered questions regarding special and seasonal products. Maintained knowledge of current products and proper pricing. Greeted customers with prompt and friendly service. Kept up high pace to minimize customer wait times at checkout. Maintained clear checkout area for tidy presentation. Resolved conflicts with customers and looked for opportunities to improve satisfaction. Adhered to cash handling policies and procedures.
Received feedback and complaints while demonstrating exceptional customer service. Paid attention to surroundings to best serve customers and prevent shrink. Returned non-purchased products to shelves, maintaining strong visual merchandising. Used problem-solving skills to address discrepancies in pricing or product information. Diligently reported any counterfeit currency or suspicious transactions to supervisors. Maintained cleanliness and organization of checkout area to promote a positive shopping experience.
Verified identification for age-restricted purchases according to legal guidelines. Conducted regular cleaning tasks to ensure a hygienic work environment. Liaised with the management team regarding any operational issues or shortages at the checkout area.
Assisted customers in finding products and provided recommendations when necessary. Collaborated with team members to meet sales targets and promote special deals or loyalty programs.
Adapted quickly to new technology or changes in payment processing systems. Followed all company policies regarding handling of coupons, gift cards, and returns. Handled cash, credit, and debit payments while maintaining accuracy in cash drawer. Kept up-to-date with current promotions and store policies to provide accurate information to customers.
Trained new cashiers on point-of-sale systems, customer service techniques, and store policies. Resolved customer complaints with a calm and professional demeanor. Suggested additional products or services based on customer purchases to increase sales. Processed transactions quickly and accurately to ensure customer satisfaction. Managed time efficiently during peak hours to minimize customer wait times. Monitored inventory levels at checkout area and restocked items as needed. Maintained confidentiality of customer transactions and personal information as per company policy.
Handled currency and coins, following correct procedures to minimize loss and maintain accuracy.
Provided customers with exact change, keeping till in balance. Redeemed stamps, coupons and vouchers in exchange for merchandise. Helped customers obtain additional assistance with different needs and concerns. Resolved customer complaints, reviewed comments and implemented improvements. Processed customer exchanges and returns for merchandise issues. Collaborated with team members across different departments. Restocked and front-faced shelves with merchandise. Employed social skills to anticipate customers' additional needs. Engaged customers, built connections and maintained positive attitude. Kept employee and customer areas clean and orderly, using slow periods to tackle routine housekeeping tasks.
Chatted with customers at checkout for friendly and personalized service. Addressed common questions about store products.
Weighed items and determined correct prices based on code and amount. Computed transaction totals, processed payments and issued receipts. Wrapped and prepared customer purchases for carry-out or delivery. Greeted customers and helped to create welcoming atmosphere. Received cash and card payments in line with store's cash handling policy.
"Folk Singer and Facebook User (Generation Y-Z), Personal Hobby (part Time "non Proffesional Job"), May 2011 Current, Southwest Missouri And Nashville Tennessee, MO/TN Networked with other artists and interacted with fans and followers. Learned dance routines and rehearsed with dancers prior to performances. Maintained appropriate physical appearance and stamina needed for performances. Collaborated with managers, movie producers and other musicians. Acquired new musical skills by playing different instruments. Memorized, recorded and performed songs.
Attended photo shoots and promotional events and maintained active presence on social media.
Fine-tuned craft through singing exercises and vocal training. Explored digital distribution channels for music releases and promotional content. Recorded vocals and instruments in studio settings for album productions. Critiqued own performances through video analysis for continuous improvement. Performed live at various venues, including concerts, festivals, and private events. Studied different musical styles to incorporate into performances. May 2011
Mentored junior musicians in navigating the music industry effectively. Led rehearsals to prepare for performances and recordings. Leveraged networking opportunities at industry events to secure new projects. Maintained musical instruments and equipment to keep them in optimal condition. Engaged with fans during concerts to create a memorable experience. Conducted sound checks before live performances to ensure quality sound delivery. Participated in music festivals as both performer and panelist discussing industry topics. Customized performances based on venue size, audience demographics, and event type. Sought feedback from peers and mentors to improve musical proficiency. Provided vocal coaching to aspiring singers on technique and performance skills. Collaborated with other musicians to create new arrangements and compositions. Developed setlists that catered to specific audiences or events. Managed personal social media accounts to increase fan engagement and promote upcoming shows.
Practiced performance pieces in rehearsals or individually. Reviewed musical recordings to reproduce musical nuances and harness difficult techniques. Performed as soloist and member of [Type] group, playing before audiences across [Location] area.
Performed [Type] songs, collaborating with musicians for accompaniment. Mastered musical pieces through consistent practice. Practiced musical selections and routines to perfect new techniques and support memorization. Worked with vocal coaches to improve vocal range and skills development. Researched film and television roles to prepare for vocal auditions. Followed visual direction and prompts to support vocal presentation. Played solo performances for [Type] and [Type] events, Networked with other musical professionals to foster collaborations and promote performance opportunities.
Developed social media content and campaigns, building rapport with followers to promote music.
Utilized knowledge of harmony, melody, rhythm and voice production to deliver engaging performances.
Performed at live events such as recitals and concerts. Continuously improved abilities with rigorous personal rehearsal and practice schedule. Worked closely with other musicians to coordinate practice times and group rehearsals. Practiced skill-building to master individual pieces or particular techniques. EDUCATION
High School Diploma
Nixa High School, OTC, Missouri State University Nixa, MO And Springfield, MO
"Quantum Physics", "Christianity", "Folk Music", "Germany", "A NEW YORKER'S LIFE", and "Great Generation Studies".
Awarded [Scholarship Name]. A+ Scholarship.
General Education and General Education and Community Labor. I study the "Beatnik Era of the late 1950s and early 1960s" as well as God has blessed us with the song, "On Broadway" from "1963", written by "Barry Mann" on Broadway, New York, New York, and made famous by "The Drifters".
God bless I have studied how "Gold and Spirituality are related. Amen. SKILLS
I am excellent in "human psychology", "Running a "floor scrubber/'side-by-side' and floor buffer. I am outstanding at providing excellent customer service skills and "vacuuming", "setting up and moving furniture", ordering supplies", floor "sweeping and mopping", "emptying trash containers and replacing the liners", as well as "organizing safe and productive work environment, in terms of other people's safety, including my own", and "organizing equipment and supplies". I would like to include that I believe in education, religion, and contributing to "State and Public Universities, including 'Pre-K through 12'"; an denotation of contribution would be, "myself, as well as inviting others, to participate in University, State, and "Educational and Recreational Events". I love
"Art known as "Kunst" in German.
ADDITIONAL INFORMATION
PLEASE SEE MY FACEBOOK PROFILE "ANDREW ANDY ROBERT MINOR" for my Custodial, Educational, Personal, and Professional life. I will see that the profile is maintained for your viewing equation, yet, I would like to extend gratitude for this position. I will, in person, and at an erelong existence of and in this digital resume, provide documentation for my skills, needed for this position to New York State and Suny. Thank You.
-Andrew Andy Robert Minor.
COMMUNITY SERVICE & VOLUNTEER WORK
A productive member of the "IBEW UNION", and Digital and General Entertainer for the Trinity Creator God.
HOBBIES
"Folk Music", "Social Media", and a blessed instrument composer. LANGUAGES
German, Intermediate (B1)
PROFESSIONAL ASSOCIATIONS
"Missouri State University"
"International Brotherhood Of Electrical Workers Union"
"On Location Casting "Actor", seen on "CMT's 'Nashville', Season 6 Episode 6". PUBLICATIONS
I have composed so many scientific and historical documentations on my facebook profile,
"Andrew Andy Robert Minor", in the "pictures" and, I will provide evidence of the reality of "How Andrew Andy Robert Minor can make himself and "New York State/ Sunny" over "millions of dollars".
I WOULD LOVE TO BRING MY "5 YEARS OF SERVICE TO THE STATE OF MISSOURI RECOGNITION TO AN INTERVIEW.
I know how to make "The State Of New York/ Suny, honestly, "millions of dollars". I would be ever so blessed to elaborate on the proposition. Thank You, and I, sincerely, look forward to an interview with your permision.
Thank You.
-Andrew Andy Robert Minor
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