Contract Specialist Customer Service

Cynthia P. Terry

***** ********** **** *****

Brandywine, MD 20613

(Cell) 202-***-****

(Home) 301-***-****

**********@*****.***

**************@*******.***

Summary of Qualifications

Knowledge of and experience with various contracts to include but not limited to Cost Reimbursement contracts, Fixed-Price contracts, Grants, and other transactions.

Knowledge of laws, regulations, policies, standards, or procedures related to asset management and/or property forfeiture or seizure.

Knowledge of compliance with the FAR, negotiating and closing out contracts.

Knowledge of laws, regulations, rules, policies, procedures, and methods governing the administration of Federal grants, cooperative agreements, and awards.

Knowledge of contracting methods and contract types to plan and carry out pre-award and/or post-award procurement actions.

Communicate effectively both orally and in writing; and plan and organize work.

Areas of Expertise

Contracts Interagency Agreements Administrative

Customer Service Procurement Compliance

Personnel Security Negotiation Cost Reimbursement

Education

University of Maryland University College (UMUC) Largo, Maryland

Bachelor’s Degree in Business Administration, Contract Management & Acquisitions

Prince George’s Community College Largo, Maryland

Associate’s Degree in Business Administration

Security Clearance

Top Secret/SCI Poly

Public Trust – DHS Suitability

Professional Work Experience

U.S. Federal Solutions, Inc.

Science & Technology (S&T), Department of Homeland Security (DHS) Washington, DC

Contract Closeout Specialist – Post Award September 2023 – December 2024

40 Hours worked per week

Assist the CO in conducting strategic requirements review, acquisition strategy development, Request for Proposal development, and in performing other related procurement tasks as required.

Prepares and disseminates information throughout the organization regarding contract status, compliance, modification, deviation, negotiation, contract closeout, and termination.

Evaluate contract pricing and modifications for compliance and accuracy.

Assist with the creation and maintenance of project documentation, standard operating procedures (SOPs), and compliance reports. Ensure adherence to government regulations and policies.

Uses a variety of contract types, such as performance based, fixed price, purchase orders, cost-reimbursement, cost-plus-fee (including fixed fee, incentive fee, and award fee), as well as grants, cooperative agreements, and other transactions to procure items and/or services.

Assist the CO in review of requirements documents submitted by the Program Office to determine adequacy and sufficiency and make recommendations to the CO to accept or reject.

Assist with reconciliation of undeliverable funds (UDOs) or obligations and the processing of modifications.

Perform contract and contract closeout to closeout backlog of Inter-Agency Agreements (IAAs).

Preparation and issuance of contract closeout modifications through PRISM.

Verify and input financial information into internal and external financial and contractual writing management systems and applications (i.e. FFMS, PRISM, FPDS-NG etc.) to ensure proper documentation of all transactions.

Reconciliation of the status of funds as shown in the PRISM contract file and the financial status in S&T’s financial system FFMS.

Complete and handle all contract files in accordance with acquisition regulations and local policies and procedures.

Drafting documents to support contract closeouts.

Providing cost and pricing support for contract closeouts and quick closeouts in accordance with FAR 42.708 Quick-closeout procedures.

Reviews procurement submissions for adequacy and completeness, and resolves any problems prior to initiation of contractual action.

Ardent Eagle Solutions (AES)

Department of Commerce National Telecommunications Information Administration (NTIA) Washington, D.C.

Contracts and Procurement Analyst (Close-out) March 2022 – August 2023

40 Hours worked per week

Using a variety of contract types, such as performance based, fixed price, purchase orders, cost-reimbursement, cost-plus-fee (including fixed fee, incentive fee, and award fee), as well as grants, cooperative agreements, and other transactions to procure items and/or services.

Supports program offices in formulating requirements and preparing requisite documents for submission to the cognizant contracting activity.

Assures maximum and correct reimbursement receivables.

Possess knowledge of the Federal Acquisition Regulation (FAR), government specific regulations, and be current and knowledgeable of acquisition streamlining initiatives and reforms.

Possess knowledge of closing out Cost Plus Fixed Fee (CPFF) contract that fees may be increased or decreased as a result of changes to the work scope.

Processed new Purchase Requests (PRs).

Processing procurement requests and reviews procurement submissions for adequacy and completeness, and resolves any problems prior to initiation of contractual action.

Understands the uses of the various acquisition approaches, e.g. full and open competition, cost reimbursement and fixed price contracts.

Demonstrates good organization and writing skills.

Develops documents required for acquisition packages including, statement of work, justifications, and determinations.

Other duties as assigned.

Department of Defense – Defense Information Systems Agency (DISA) Pentagon, Arlington, VA

Program Analyst February 2021 – November 2021

40 Hours worked per week

Track, monitor, transport and store the contract closeout files from the Government until final shipment and disposition of the contract files.

Prepare, generate, and perform all contract closeout actions, documentation, to include data entry into PRISM as required

Prioritize contracts, closeouts and contracts with Unliquidated Obligations (ULO’s) with an emphasis on recovering usable funds

Supports the prime agreement lifecycle, including participating in the review and negotiation processes for contracts, grants, and cooperative agreements

Process, coordinate, and prepare contract modifications for closeouts, payments, vouchers, and invoices to be signed by a Government Contracting Officer (CO).

Ensure that the total funds obligated match the total payments made. Cost under-runs, unearned incentives, withheld fees etc., often results in Unliquidated Obligation (ULO).

Coordinate and execute contract closeouts with program offices (coordinate with Contract Representatives (COR), NGA/OCS personnel, Defense Financial & Accounting Service (DFAS), Defense Contract Audit Agency (DCAA) (final audits), and Defense Contract Management Agency (DCMA)

Perform in accordance with the Federal Acquisition Regulations (FAR), Department of Defense (DOD) Federal Acquisition Regulation Supplement (DFARS) and NGA regulations and guidance documents.

Seventh Sense Consulting/Avantus Federal (formerly E3 Federal Solutions)

National Geospatial-Intelligence Agency (NGA) Springfield, VA

Senior Contract Closeout Specialist – Post Award October 2020 – February 2021

40 Hours worked per week (Short-term project for 6 months)

Track, monitor, transport and store the contract closeout files from the Government until final shipment and disposition of the contract files.

Prepare, generate, and perform all contract closeout actions, documentation, to include data entry into PRISM as required

Prioritize contracts, closeouts and contracts with Unliquidated Obligations (ULO’s) with an emphasis on recovering usable funds

Process, coordinate, and prepare contract modifications for closeouts, payments, vouchers, and invoices to be signed by a Government Contracting Officer (CO).

Ensure that the total funds obligated match the total payments made. Cost under-runs, unearned incentives, withheld fees etc., often results in Unliquidated Obligation (ULO).

Coordinate and execute contract closeouts with program offices (coordinate with Contract Representatives (COR), NGA/OCS personnel, Defense Financial & Accounting Service (DFAS), Defense Contract Audit Agency (DCAA) (final audits), and Defense Contract Management Agency (DCMA)

Perform in accordance with the Federal Acquisition Regulations (FAR), Department of Defense (DOD) Federal Acquisition Regulation Supplement (DFARS) and NGA regulations and guidance documents.

Alpha Omega Technologies, LLC

Federal Highway Administration, Department of Transportation Washington, DC

Senior Contract Closeout Specialist – Post Award December 2019 – October 2020

40 Hours worked per week (Short-term project for 6 months)

Assist the CO in conducting strategic requirements review, acquisition strategy development, Request for Proposal development, and in performing other related procurement tasks as required.

Uses a variety of contract types, such as performance based, fixed price, purchase orders, cost-reimbursement, cost-plus-fee (including fixed fee, incentive fee, and award fee), as well as grants, cooperative agreements, and other transactions to procure items and/or services.

Assist the CO in review of requirements documents submitted by the Program Office to determine adequacy and sufficiency and make recommendations to the CO to accept or reject.

Assist with reconciliation of undeliverable funds (UDOs) or obligations and the processing of modifications.

Perform contract and contract closeout to closeout backlog of Inter-Agency Agreements (IAAs).

Preparation and issuance of contract closeout modifications through PRISM.

Reconcile financials through Delphi Legacy and ESC.

Complete and handle all contract files in accordance with acquisition regulations and local policies and procedures.

Drafting documents to support contract closeouts.

Providing cost and pricing support for contract closeouts and quick closeouts in accordance with FAR 42.708 Quick-closeout procedures.

Reviews procurement submissions for adequacy and completeness, and resolves any problems prior to initiation of contractual action.

Integrated Federal Solutions

Acquisitions Management Services, Department of Health and Human Services (DHHS)

Sr. Contract Closeout Specialist – Post Award July 2019 – November 2019

40 Hours worked per week (Contract was not renewed and expiring)

Analyze current closeout workloads and procedures, identify, develop, and implement process improvements, and enhance analytic reporting capabilities.

Uses a variety of contract types, such as performance based, fixed price, purchase orders, cost-reimbursement, cost-plus-fee

Collect and prepare all documentation and perform all non-inherently governmental functions necessary for closeout procedure.

Provide tracking metrics on all assigned actions as required throughout contract performance

Experience with the following regulations and/or systems HHSAR (Health and Human Services Acquisition Regulation) Supplement, HHS Contract Closeout procedures, Unified Financial Management System (UFMS) Oracle Federal Financials, HHS Consolidated Acquisition System, (HCAS) Compusearch Purchase

Create close-out modification in PRISM and request Information from Departmental Contract Information System (DCIS) Custom, and PSC Acquisitions-Custom.

Sesom Consultants, LLC

Office of Procurement Operations, Department of Homeland Security (DHS) Washington, DC

Sr. Contract Closeout Specialist – Post Award March 2019 – July 2019

40 Hours worked per week (Funding expired)

Preparation and issuance of contracts, purchase order, delivery orders, firm fixed price, cost reimbursement, cost plus fixed fees, requisitions, modifications, and management of various contractual vehicles.

Reconciliation of the status of funds as shown in the PRISM and the financial status in financial system FFMS.

Preparation and issuance of contract closeout modifications; prepared contract modifications necessary to complete contract closeout and de-obligate all remaining funds using the PRISM contractual writing system.

Verify and input financial information into internal and external financial and contractual writing management systems and applications (i.e. FFMS, PRISM, FPDS-NG etc.) to ensure proper documentation of all transactions.

Maintain spreadsheets containing status of all actions being processed for, but not limited to UDO de-obligation and their resolution.

Drafting documents to support contract closeouts.

Providing cost and pricing support for contract closeouts and quick closeouts in accordance with FAR 42.708 Quick-closeout procedures; and

Cataloging and boxing closed contract files for accession to the National Archives, National Record Center (NRC).

Alpha Omega Technologies, LLC

Federal Railroad Administration, DOT Washington, DC

Senior Contract Specialist December 2018 - March 2019

40 Hours worked per week (Short term contract)

Reviewed requisitions to determine that proper specifications or purchase description were included in solicitation documents.

Ensured contractor's file included documentation such as invoices, financials, modification, etc.

Contacted technical personnel to resolve questions of applicability of specifications, classifications of terms or acceptance of substitute items.

Selected clauses to cover special conditions, such as inspection and acceptance, marking and packaging, quantity variation, and price differential.

Prepared contract completion statements, de-obligated excess funds, and completed forms for Contracting Officer's Technical Representative (COTR) signature.

Kepler Research, Inc.

U.S. Environmental Protection Agency (EPA) Washington, DC

Contract Specialist II June 2018 – December 2019

40 Hours worked per week (Contract was not renewed and expiring)

Provides contract support and assistance in coordination and oversight of acquisition.

Provides a wide range of professional acquisition in areas of pre-award, award, and post award.

Perform acquisition planning, source selection, as well as contract administration and management.

Assist with the preparation and issuance of contracts, delivery orders, modifications and management of various contractual vehicles.

Types of goods and services includes but is not limited to: IT, plant equipment, and various type of services.

Verify and input financial information into internal and external financial and contractual writing management systems and applications (i.e. EPA Acquisition System (EAS), Compass Data Warehouse (CDW), FPDS-NG etc.) to ensure proper documentation of all transactions.

Respond to all high-level correspondence regarding status of procurements and any other acquisition related questions.

Maintain 100% accountability of folder/documents throughout the internal routing process to ensure proper signatures are obtained to proceed with procurements in a timely fashion.

Maintaining a working knowledge of the Federal Acquisition Regulation (FAR) and agency supplemental regulations; following all applicable acquisition procedure.

Assist with reconciliation of unliquidated funds (ULO) or obligations and the processing of modifications for de-obligations. Coordinated with and assisted the CO/CS in the development of acquisition milestones.

STI Technologies, Inc.

National Protection and Programs Acquisitions Division (NPPAD), DHS Washington, DC

Sr. Contract Closeout/Acquisition Specialist – Pre Award/Post Award February 2018 – May 2018

Sesom Consultants, LLC

National Protection and Programs Acquisitions Division (NPPAD), DHS Washington, DC

Sr. Contract Closeout/Acquisition Specialist – Pre Award/Post Award July 2016 – January 2018

40 Hours worked per week (Funding expired)

Acquisition planning, source selection, as well as contract administration and management documents.

Preparation and issuance of contracts, purchase order, delivery orders, firm fixed fee, cost plus fixed fee and cose reimbursement, requisitions, modifications and management of various contractual vehicles.

Performs a complete review of recommended sole-source requirements and conducts necessary market analyses to test the noncompetitive assumptions of requisitions.

Verify and input financial information into internal and external financial and contractual writing management systems and applications (i.e. FFMS, PRISM, FPDS-NG etc.) to ensure proper documentation of all transactions.

Conduct periodic desk audits for inner office contract files to ensure my team follows the Federal acquisition policy, regulations, and directives and applies those interpretations fully and legally to all activities described in the SOW.

Reconciliation of the status of funds as shown in the PRISM contract file and the financial status in NPPD’s financial system FFMS.

Preparation and issuance of contract closeout modifications.

Drafting documents to support contract closeouts.

Providing cost and pricing support for contract closeouts and quick closeouts in accordance with FAR 42.708 Quick-closeout procedures; and

Cataloging and boxing closed contract files for accession to the National Archives, National Record Center (NRC).

Hanks, Hanks & Associates, LLC

Federal Transit Administration, Department of Transportation (DOT) Washington, DC

Procurement Analyst/Contract Closeout Specialist May 2015 – July 2016

40 Hours worked per week (Contract was not renewed and expiring)

Support the federal government agency to closeout of various contract types including IAAs, T&M, FFP, LH, and CPFF.

Prepared documentation, ensures coordination process, and facilitates the closeout of contract actions. Activities include De-obligating undisbursed obligations (UDOs) for canceling year funds, and closeout actions.

Prepared all final closeout documentation and correspondence.

Prepared contract modifications necessary to complete contract closeout and de-obligate all remaining funds using the PRISM contractual writing system.

Maintain spreadsheets containing status of all actions being processed for, but not limited to UDO de-obligation and their resolution.

Recommended, implemented and evaluated policies, procedure and standards for all aspects of contract closeout.

Prepare planning, reviewing, and closeout documentation to physically complete contract files and closeout.

Create weekly production report reflecting contract closeout activity and any issues that need to be addressed with or by the client program officials.

Updated and kept records for closed files in boxes to be sent to the Federal Records Center or disposed of.

Pull and cross check financial reports from Delphi eInvoicing System or FTA’s Transportation Electronic Award Management (TEAM) system. Confirm obligated/committed amounts under the contract and as provided in the financial system.

Computer Experience

Microsoft Word, Excel, PowerPoint, Access, Outlook, Internet Explorer, Adobe Acrobat, QuickBooks, e-Quip, Consolidated Asset Tracking System (CATS), Lending Processing Services (LPS) Altitude 2.0 and Task Orders Tracking System (TOTS), Financial Management Information System (FMIS), Financial Management System (FMS), Standardized Tracking and Reporting System (STARS), Federal Procurement Database System- Next Generation (FPDS-NG), Federal Financial Management System (FFMS), PRISM, Contractor Performance Assessment Reporting System (CPARS), Federal Business Opportunities (FedBizOps), System for Award Management (SAM), General Services Administration (GSA) e-buy, DELPHI, Federal and Business Management System (FBMS), JPAMS, Transportation Electronic Award and Management (TEAM) system, EPA Acquisition System (EAS), Compass Data Warehouse (CDW), Unified Financial Management System (UFMS) Oracle Federal Financials, HHS Consolidated Acquisition System, (HCAS) Compusearch Purchase, Departmental Contract Information System (DCIS) Custom, and PSC Acquisitions-Custom, PRISM Legacy, Enterprise Services Center (ESC) Delphi, CMIS, Salesforce

References Furnished Upon Request

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