Senior Manager, Business Operations

Kristi Pitre

Spring, Texas 832-***-**** ***************@*****.*** LinkedIn

PROFESSIONAL EXPERIENCE

Senior Manager, Business Operations

The Clerkley Watkins Group April 2024 – Present

● Elevated team efficiency by 92% through strategic workflow optimization and cross-departmental process improvements.

● Managed financial planning for a $20M portfolio, reducing costs while maintaining exceptional service standards.

● Designed and enforced regulatory-compliant policies, increasing operational consistency and risk mitigation across departments.

Project Manager

DXS - Direct Expansion Solutions July 2023 – April 2024

● Delivered 35+ projects with 95% alignment to compliance and design standards.

● Directed $2M+ in project budgets, realizing significant cost savings while improving efficiency.

● Conducted rigorous quality audits that raised integrity scores by 20% and improved client satisfaction to 90%+.

Office Manager

Brent Grinding Inc. February 2014 – July 2023

● Oversaw daily operations and financial performance for a company generating $8M+ in revenue.

● Implemented streamlined procedures that increased overall operational efficiency by 30%.

● Partnering with leadership to revamp recruitment processes and benefits strategies, improving employee satisfaction and retention.

Licensed Hair and Makeup Artist

Freelance January 2014 - January 2019

EDUCATION

Bachelor of Business Administration, Sam Houston State University CORE COMPETENCIES

Strategic Business Operations · Budgeting & Forecasting · Remote Team Leadership · HR & People Ops

· Brand Strategy · Process Optimization · Social Media Management · Squarespace Website Design · Digital Marketing · Beauty & Wellness Industry Expertise · Project Management · Regulatory Compliance

· Cross-Functional Collaboration · QuickBooks · Client Experience Strategy

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